www.alagappauniversity.ac.in Alagappa University Model Question Paper BA Public Administration : Distance Education

[hemalathaijt]

Document Described : Alagappa University
DISTANCE EDUCATION
B.A. (P.A.) DEGREE EXAMINATION, MAY 2011.
BUSINESS COMMUNICATION
Time : Three hours Maximum : 100 marks

http://www.alagappauniversity.ac.in/...9&college_id=2
http://www.alagappauniversity.ac.in/files/question_paper/BA(PUBLIC%20ADMN).doc

SECTION A — (5 × 8 = 40 marks)
Answer any FIVE questions.

1.What is meant by bank reference? What are its uses?

2.Write a short essay on stock exchange.

3.Give a brief account on communication cycle.

4.Explain briefly the different parts of a letter.

5.What do you understand by the terms ‘enquires and replies’?

6.Narrate the objects of a sales letter.

7.Write short notes on fire insurance.

8.Explain the characteristics of a good report.

SECTION B — (4 × 15 = 60 marks)
Answer any FOUR questions.

9.Enumerate the steps involved before drafting a report.

10.Draft the minutes of a board meeting held just prior to the annual general meeting.

11.Draft an application for the post of the secretary of a large public limited company.

12.Your agent in Tamilnadu has not been able to push the sales of ball point pens manufactured by you. Write a letter to him for terminating his agency.

13.Write a letter to a policy holder intimating the maturity of a life policy

14.In the capacity of a branch manager, write a letter to the head office recommending loan to a customer.

15.Write an essay not exceeding 300 words on any ONE of the following :
(a)The problem of unemployment.
(b)Small-scale and cottage industries.
(c)Advertisement.