www.iiserb.ac.in Recruitment 2012 Indian Institute of Science Education and Research Bhopal : Assistant, Registrar

[muthukalee]

Name of the organisation : Indian Institute of Science Education and Research Bhopal (iiserb.ac.in)
Name of the post : Recruitment for Assistant, Registrar in 2012

http://www.iiserb.ac.in/vacancies.html
http://www.iiserb.ac.in/vacancies2012123.html
http://home.iiserb.ac.in/~vacancy/Advertisement.pdf

Advt. No.NT-OI/ 12
Indian Institute of Science Education and Research Bhopal established by the Ministry of HRD, Govt of India is committed to foster quality science education and research. The Institute is looking for dedicated and committed candidates to fill-up the following vacancies on Regular/Contractual/Deputation basis.

Name of Post Total Vacancies
01 Dy. Librarian 1
02 Exe. Engineer (Elec.) 1
03 Asst. Registrar 3
04 Physical Edu. Trainer 1
05 Library Info. Asst. 1
06 Asst. Security Officer 1
07 Jr. Engineer (Civil) 1
08 Jr. Office Asst. (MS) 2
09 Jr. Asst. (MS) 7
10 Lab Assistant 6

Application fees in form of non-refundable demand draft of Rs. 500/-(Rs. Five hundred only for General and OBC candidates) and Rs. 200/-(Rs. Two hundred only for SC/ST candidates) from any nationalized bank drawn in favour of the Director, IISER Bhopal, payable at Bhopal. Fee is exempted for all Women candidates as per Govt. orders.

HOW TO APPLY : Interested candidates may visit the Institute's website and submit online application through our website iiserb.ac.in/vacancies.html and send the printed proforma of the online application in an envelope super-scribing the name and the post applied for, along with a fees in form of non-refundable demand draft of Rs. 500*/-(Rs. Five hundred only for General and OBC candidates) and Rs. 200/-(Rs. Two hundred only for SC/ST/PD candidates) from any nationalized bank drawn in favour of the Director, IISER Bhopal, payable at Bhopal and also the attested copies of all documents, so as to reach the office of the Registrar, as indicated below, so as to reach on or before April 23, 2012, 1700 Hrs.

The last date for receipt of completed applications is 23/4/2012, 1700 Hrs.

[Guest-IJT]

Name : Anand khem
Email : anandkhem98 AT gmail.com
Designation / Skillset : civil engineer

Resume :
Career Objective : To be associated with a firm, this provides career development opportunities and contributes in its progress through my knowledge and skill.
Educational Qualification (CIVIL ENGINEERING)
Degree Institution Board/University Year Of Passing % Marks
Matriculation S.V.M, Shyamdih, Jharkhand Central Board of Secondary Education 2005 63.2%
Intermediate S.V.M, Shyamdih, Jharkhand Central Board of Secondary Education 2007 58%
BE JIT, Khargone Madhya Pradesh
Ragiv Gandhi Prodhyogiki Vishwavidhyalaya
2011 1st 63.2%
2nd 59.3%
3rd 66.9%
4th 69.5%
5th 73.4%
6th 68.4%
7th 69.2%
8th 77.4%
Computer Skills
1 Knowledge of all editions of windows & MS Office.
Industrial Training
Organization : MACAWBER BEEKAY PVT. LTD. (MAITHON, JHARKHAND)
Organization : ACOCA CONT. PVT. LTD. (PATNA, BIHAR)

Training Duration : 15 days
Project
“STUDY AND ANALYSIS OF WATER PROOFING”
“DESIGN OF SUPER STRUCTURE OF MOBILE TOWER”
Seminar
“SOIL IMPROVEMENT TECHNIQUES”
Elective Subject
1. Traffic Engineering.
2. Pavement Design
Hobbies
Playing Cricket & volleyball.
I here by declare that the information given herewith is correct to my knowledge and I will responsible for any discrepancy.
Date 16-06-2011
-------------------------------------------------------
More Information about this submission and submitter :-
___________________________________________________
Submission ID : 4268895
Date & Time : 18th Jun 2011 5:41 AM (UTC)
IP Address : 110.227.142.98
Browser Info : Mozilla/5.0 (Windows NT 6.1; rv:2.0.1) Gecko/20100101 Firefox/4.0.1
Predicted Country : Australia

[Guest]

how to apply iiserb Librarian online application form.

Interested candidates may visit the Institute's website and submit online application through our website http://home.iiserb.ac.in/~vacancy

1. Application is divided into 4 parts Part - I - Personal Profile and Contact Information Part - II - Academic Qualification Part - III - Degree / Diploma in Computer, Professional Experience from current position onwards, Previous Experience Part - IV - Antecedents, References and Annexure
2. Please use Date in DD/MM/YYYY Format.
3.After submitting the online application, the printed proforma of the online application duly signed by the candidate on all sheets and enclosures be submitted through speed / registered post.
4.Do not press Back or Forward button of your browser.
5.Contact us in case of any problem related to filling up the Application Form .Contact us : 0755-4092-339/304/337.

Email: samar@iiserb.ac.in

[Guest]

how can we apply for jr. assistant here is no any application form is available at your website for apply. what to do kindly tell us about it ???????????????

Interested candidates may visit the Institute's website and submit online application through our website http://home.iiserb.ac.in/~vacancy

[Guest]

Harshal Garge
Email : harshalgarge AT gmail.com
OPERATIONS MANAGEMENT ~ TRANSITIONS MANAGEMENT ~ CUSTOMER SERVICE
- A dynamic & proactive professional offering 6 years of experience in managing the entire spectrum of operations with a keen eye on Service Excellence, Operations, Process Management, Client Servicing and Quality Compliance along with a thorough understanding of customer operations and in Service Industry.
- Presently working with Future Group as a Team Leader – Transitions and having experience in Migration of Businesses, Functional Testing of Applications, handling Call Centre Operations, Training, Quality Audit, Inbound Call Center, Data-analysis, Customer Service, etc.
- Well-honed expertise in the building long term profitable relations with the clients for gaining repetitive business Ensuring quick customer grievance redress for referral business growth while giving online resolutions to the concerned departments as well as to the customers.
- Keeping Track of all the Transitions/ Migrations happening and preparing Weekly Status Report presented to the Chief Executive Officer.
- Seasoned professional, with planning, execution, monitoring and resource balancing skills and ability to handle multiple functions and activities in high-pressure environments with tight deadlines
- Good communicator with talent for problem solving through reasoned thought processes, as attested to by a track record for employer satisfaction
- Expertise in maintaining highest level of quality in operations; ensuring adherence to present quality parameters and procedures as per the stringent norms
Core Competencies
- BPO Operations - Quality Assurance/ Management - Delivery Management - Project Management - Client Servicing - Resource Management - Attrition Management/ Retention - Conflict Resolution - Process Improvement - SLA Compliance - Data Analytics - Analytical Skills - Onshore Experience.
Professional Achievements
- Received Employee of the Month Award within Two months of Joining the Organization for showing strong Process Knowledge and Presentation Skills.
- Facilitated by 6 RAMP & SPOT awards from INFOSYS for showing strong functional knowledge over the process and in reduction of the Time consumed in processing the activities.
- Successfully Transitioned 2 Remote/ Offshore Transitions for One of the Biggest Media Client in the U.S. and handed over the same to Operations without any Errors/ Escalations.
- No Errors in the Process resulting in CUSTOMER DELIGHT.
- Ranked in between Top Three Positions in the Monthly Dashboards for Six Months in a row.
- Got Positive CCI –NPS Survey whenever calls gets Monitored.
Key Skills
- Yellow Belt Trained
- Transitioning & Stabilizing Processes.
- Preparation of Standard Operating Procedure (SOP), Process Flows, Visio, FMEA, SIPOC.
- Finance & Accounts – Credit Services.
- Troubleshooting on Internet Queries – Floor Support.
- Preparing Weekly Call Decks.
- Strong skills in Time Management, Prioritizing Tasks & Meeting Deadlines.
- Motivated Goal Oriented Professional, Decision Maker and Skilled in implementing new Ideas.
- Excellent Rapport with the Clients.
- Attained General Awareness through short time courses.
- Proficient on Microsoft Office, Internet, E- Mail Clients and various Client/ Mainframe ERP tools.
________________________________________
PROFESSIONAL HIGHLIGHTS
NuFUTURE DIGITAL (I) LIMITED, AHMEDABAD (FUTURE GROUP) May’11 – Apr’12
Team Leader - Transitions
- Identifying the need of Transition as per the Transition methodology.
- Preparing SOP’s for the respective process to be transitioned.
- Occupying key position in steering end to end operations of processes and timely delivery as per desired TAT. Challenged to direct the entire gamut of operations related to process initiation, its implementation and final delivery.
- Transitioning the Ongoing Activities within Future Group to nuFUTURE Digital (I) Limited.
- Driving Process Improvement Projects and imbibe sharing of best practices among Business and Various Departments..
- Preparing Benefit Case, identification and implementation of Automation for Projects.
- Preparing Process Flow Maps (Visio) As is - To be Process.
- Monitor the Activities till the Go Live phase in order to ascertain there should not be any issues or chances of errors.
- Accountable for resolving customer issues/queries, providing first time resolution, handling escalated issues and maintaining highest standards of customer service giving preference to customer satisfaction & promptly resolving problems & concerns.
- Motivating, training, and mentoring the team, providing necessary tools to meet or exceed company expectations.
- Drawing key verticals for process improvement and various strategies for continuous improvement program.
- Assuring observance of the process essentials and capturing/ isolating bottlenecks for smooth working of the processes
- Adroit in handling backend operations for minimizing error level and enhancing productivity and implementing service strategies according to the set targets & actively involved in controlling service deliverable as per given SLAs – TAT.
- Analyzing the areas for development while implementing strategic plans for the various operational activities. Taking remedial actions while providing suggestive measures for the service improvement.
- Establishing & using service level and response time objectives while planning and managing the service-level quality using the real-time management skills. Overseeing the performance & results as per the quality parameters.
- Establishing healthy business relations with clients & associates for securing repeat business & long term customer loyalty and worked towards solving their queries and complaints efficiently.
- Planning the process effectively with overall responsibility for maintaining various process metrics and strictly adhering to the compliance procedures at all times.
- Assuring that appropriate processes are maintained and identifying weak areas to improve process and providing suggestions regarding improvement of processes.
- Ensuring highest standard of customer satisfaction and quality service; developing new policies and procedures to improve based on customer feedback.
- Updating Top Management through publishing various reports.
- Providing relevant process reports on timely basis along with ensuring accuracy of the reports.
- Accepting feedback on process performance and ensure timely corrective action if required.
INFOSYS BPO LIMITED, JAIPUR, RAJASTHAN Oct’08 - May’11
Process Specialist – Finance Client : - McClatchy Publication House (U.S.A)
- Onshore Transition to Fresno, California, U.S.A.
- Prepared Standard Operating Procedures (SOP’s) and Process Definition Documents.
- Worked as a Assistant Team Lead.
- Processing of Charge Backs
- Setting up accounts Via Mainframe Tool PBS.
- Researching and resolving Customer Inquiries.
- Researching Payment Applications.
- Assign Credit Limit to Advertisers.
- Releasing of Advertisements via Web Based Tool Called SII.
- Processing Reconciliations.
- Keeping track of the Advertise Adjustments.
- Automization of Trackers.
- Preparation of Weekly Call Decks.
INFOSYS BPO LIMITED, PUNE Jul’07 - Oct’08
Senior Executive – Technical Support Client : - Verizon Internet Services
- Resolving issues of customers regarding internet connectivity/Configuration via Call.
- Configuration of Modems, Routers and Wireless Equipments used for Internet Access.
- Other Online assistance.
- Handling Escalation/Supervisor Calls.
- Worked on the Policy of FCR. (First Call Resolution)
SAMRADDHI ASSOCIATES, INDORE, MADHYA PRADESH Oct ’06 - Apr’07
Customer Care Executive – Customer Support Client : - IDEA Cellular Limited
- Solving queries of customers over the Phone from all over the state regarding Idea Cellular Services.
- Handling & Resolving Escalation Calls.
- Worked on the Policy of FCR. (First Call Resolution)
S.S. COMBINES, INDORE, MADHYA PRADESH Jul ’05 - Jul’06
Logistics & Accounts Executive
- Planning of Logistics arrangement to facilitate dispatches to various parties
- Preparing list of packed consignments.
- Allocation of goods to transporters.
- Investigation of damaged consignments.
- Preparing Customer Complaint Reports for the Damaged Goods.
- Calculation of Volumetric/Gross Weight and Passing of Bills.
- Processing Reconciliations, Account Researches.
Projects Handled
Company NuFUTURE Digital (I) Limited.
Project Implementation of HRMS – Human Resource Management System Application
Duration 3 Months
Role Team Leader – Transitions
Responsibilities - As a Part of the Core HRMS Implementation Team, undergone the Training for the Entire HRMS module.
- Thorough Understanding of the HR policies for the Companies for Implementation.
- Preparation of Test Cases for the Respective Modules.
- Functional Testing for all the Modules.
- Reporting of Bugs & Issue Resolution.
- Client – Vendor Management.
Company Infosys BPO Limited
Project & Dept. Transition of Credit Process from The Modesto Bee. (U.S. Newspaper ) Offshore Transition
Role Process Specialist
Responsibilities - Prepared Standard Operating Procedures (SOP’s) and Process Definition Documents.
- Researching Credit Reports for Advertisers.
- Releasing of Advertisements via Mainframe Tool Called SII.
- Follow up with Onshore Team regarding the Delinquent balance on Account.
Company Infosys BPO Limited
Project & Dept. Transition of Credit Process from San Luis Obispo. The Tribune (U.S. Newspaper ) Offshore Transition
Role Process Specialist
Responsibilities - Prepared Standard Operating Procedures (SOP’s) and Process Definition Documents.
- Setting up/updating Accounts for the Customers in Mainframe Application called PBS.
- Researching Credit Reports for Advertisers.
- Releasing of Advertisements via Mainframe Tool Called SII.
- Follow up with Onshore Team regarding the Delinquent balance on Account.
________________________________________
EDUCATIONAL CREDENTIALS
Bachelor of Commerce 2007
DAVV, Indore

Class XII 2003
M.P. Board Bhopal

Class X 2001
M.P. Board Bhopal
Technical Skills
Client ERP & Main Frame Applications, MS Office, MS Visio, Windows 98, XP, Vista & 2007________________________________________