Distance Education Alagappa University BCom CA Model Question Paper : www.alagappauniversity.ac.in

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DISTANCE EDUCATION
B.Com.(C.A) DEGREE EXAMINATION, DECEMBER 2010.
BUSINESS COMMUNICATION
(2005 onwards)

Time : Three hours Maximum : 100 marks

http://www.alagappauniversity.ac.in/files/question_paper/1-BCOM(CA).doc
http://www.alagappauniversity.ac.in/...tion_paper.php

PART A — (5 ? 8 = 40 marks)

Answer any FIVE questions.
All questions carry equal marks.

1.List out the various objectives of Communication.
2.Explain the different forms of face to face communication.
3.State the various physical aspects of a business letter.
4.What are trade enquiries?
5.Write a short note on – cancellation of an order.
6.Draft a circular letter from the following information.
A provisions store shifting to another address – advantages of new premises – rapid increase in trade – adding two new departments – soliciting further patronage.
7.Define “Report” – what are the characteristics of a good report?
8.Who are travelling salesmen? List out their functions.

PART B — (4 ? 15 = 60 marks)

Answer any FOUR questions.
All questions carry equal marks.

9.What are the principles of communication?
10.What are the points to be stated in a letter of enquiry asking for the prices of certain goods?
11.Briefly explain the types of banking correspondence.
12.Write down the minutes of a meeting held at the company with imaginary details.
13.Write a circular letter announcing the opening of a new branch.
14.List out the basic principles of Insurance.
15.Discuss on what basis the reports are classified?

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