www.xfriday.com Technologies Pvt Ltd Delhi, Faridabad, Noida : Customer Support

[Admin]

xFriday Technologies Pvt. Ltd.
http://www.xfriday.com

Keywords: Client Servicing, Customer support, Support Executive, CCE, CSE

Designation: Customer Support Executive (Female) - Required For a leading IT firm
Experience: 0 - 2 Years
Location: Delhi/NCR, Faridabad, Noida
Compensation:
Rupees 50,000 - 2,00,000
INR 5000-INR15000
Education: UG - Any Graduate - Any Specialization;Graduation Not Required
PG - Any PG Course - Any Specialization;Post Graduation Not Required
Industry Type: IT-Software/ Software Services
Functional Area: Marketing, Advertising, MR, PR
Posted Date: 26 Sep 2008

Job Description
Communicate with clients via emails & IMs, take & refine notes in a very LUCID & Easy to understand format, to be forwarded to team.

Check the work done by team, ensure no bugs before communicating to the same to client.

Desired Candidate Profile
Prior experience as a Customer Support Executive would be an advantage.

Company Profile
xFriday Technologies Pvt. Ltd - is one of the leading eCommerce Applications development firm based in Faridabad, Noida (Delhi NCR Area) & Mohali.

For more information please log on to our website

Executive Name: Rajiv Sharma

Address:
Not Mentioned

Email Address: hr@xfriday.com

Telephone: 9311303070

Reference ID:
CSEF-26SEP08

[Guest-IJT]

Atul Kumar e-mail : a.kumr AT in.com

Permanent address :

Atul Kumar,


Career Objective

To have opening in a company where I can enhance specific skills as an efficient and valuable part of the company in the course of time.

Qualifications :-

Academic Profile at School Level

Standard Percentage Board School
10th 66.4 Maharashtra Board Atomic Energy Central School
12th 73.33 CBSE Atomic Energy Junior College

University Level

Name of institute University Percentage Year of passing out
Marine Engineering And Research Institute Jadavpur University 59.1 2008

- Currently pursing First year in Post Graduation Diploma in Shipping Management from Narottam Morarjee Institute of Shipping.

Additional Qualifications
- One month dock training at NS Docks.
- Two years Internal Workshop, MERI, Kolkata (2004-06).
- One year External Workshop, Kolkata Port Trust in 3rd year (2006).
- Basic Welding Course of 15 days in ESAB Welding Institute (2007).
- Completed all STCW’95 course.
PST, PSSR, FPFF and EFA
- Completed “Oil Tanker familiarization” course from Mercantile Marine Academy, Kolkata.
- Fair knowledge of MS-Office, Adobe Photoshop and Adobe reader.
- Successful completion of “Safety Management System Familiarization” from EMS Seatrain Maritime Training Center.


Work Experience
- 7 Months on board sailing as a Engine Cadet, whilst carrying out duties of Watch-keeping on Main Engine and Composite Boiler as well as Second assistant on maintenance.
- Successfully carried out De-carbonization of Kawasaki MAN B&W 6S50MC-C built Main Engine as well as Daihatsu make Auxiliary engines.
- Was responsible for regular chemical dosing in various installed plants.
- Vessel Particulars
Name : M.V Dubai Crown
Main Engine : MAN B&W 6S50MC-CL
Output : 9466 AT 114.3rpm
Aux. Engine : Daihatsu, 5DK-20
Aux. Boiler : Aalborg vertical fired, water tube, composite boiler.


Model Making
- Participated in model making in year 2008, on the topic Semi Submersible Heavy lift carrier driven by Steam Jet Propulsion.


Personal Achievement
- Stood 2nd in the Technical Paper Presentation on topic Propeller.
- Presented Technical Paper on Starting and Reversing of 2-stroke engine.
- Cleared IIT-JEE screening at one attempt 2001.
- “A” Certificate holder during two years in NCC.
- Attended Annual training camp held at Nareshwadi, Thane(2000)
- Self taught Ms Office applications.