Cambio Consulting India Pvt. Ltd
http://www.cambio.co.in

Keywords: Remote support, voice support, tech support, MCSE, CCNA, Lotusnotes, Lotus Notes, domino, windows XP, L2 Support,

Designation: Remote Voice Support L2
Experience: 3 - 5 Years
Location: Bengaluru/Bangalore, Hyderabad / Secunderabad,
Indonesia
Education: UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization
Industry Type: IT-Software/ Software Services
Functional Area: Network Administration, Security
Posted Date: 25 Sep 2008

Job Description
initial problem notification from customer service center or other contract specific source
Problem source identification
Provide SW remotely,Problem severity/impact validation
Problem determination
Provide support for the IBM Standards
L2 Support.

Desired Candidate Profile
Provide support for the IBM Standard Desktop Products at the End User's work,
Apply emergency software fixes in support of problem resolution,
Presently into L2 Support

Company Profile
We are a dynamic consulting firm working with all the CMMI level 5 clients. We are into permanent staffing and have a proven track record of more the 4 + yrs with the country.

Executive Name: Suparna

Address:
Not Mentioned

Email Address: srinivas.c@cambio.co.in

Telephone: 080-40205606

Reference ID: L2