September 26th, 2008, 07:57 PM
Post Count Number #1
www.mindriver-it.com Information Technologies Bangalore : voice support BPO
MindRiver Information Technologies Pvt Ltd.
http://www.mindriver-it.com
Designation: call center opening for voice support-bangalore
Experience: 0 - 1 Years
Location: Bengaluru/Bangalore
Compensation: Rupees 1,00,000 - 1,50,000
Education: UG - Any Graduate - Any Specialization
PG - Post Graduation Not Required
Industry Type: BPO/ITES /CRM/Transcription
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Posted Date: 18 Sep 2008
Job Description
Job Description - (o to 1 yr of experience)
Helping the US hospitals / physicians in recovering the AR (Account receivables) pending from a Healthcare service rendered to the patient.
1. Follow-up with US based Insurances to collect the pending amount on the Healthcare claims. (This would be done either through a call or online)
2. Meeting SLA / Quality standards as set by the Management
3. Undertake back office processing/ analytical activities
4. Adhere to rules and regulations as set by the management / Client
The process is semi - voice, wherein 70% of the time the agent will be involved in making calls to the Insurance & 30% on analysis of the pending accounts.
Desired Candidate Profile
fresh graduate who is willinging to work in night shifts
Company Profile
MindRiver Information Technology Private Limited, is a privately held Bangalore based Company which was formed in April 2003. The company, started by seven Industry Technocrats, was formed to collectively leverage their skills and domain expertise so as to be a leader in the IT Outsourcing Space. MindRiver was formed with the aim of responding to business recruitment needs by providing a highly responsive, rapid service. Long established and financially secure, MRIT is proud to retain its status as a privately owned business adhering to traditional values.
Our Services : They can be broadly classified into the following categories:
- Facility Management Services
- IT Infrastructure Services
- Remote Management Services
- Application Management Services
- Business Continuity Services
- Software Asset Management Services
- IT Consulting Services
Executive Name:
Mr. GOPI
Address:
Not Mentioned
Email Address:
gopi@mindriver-it.com
Telephone:
91-080-30525809
Keywords: fresher