www.goldstonetech.com Goldstone Technologies Ltd Hyderabad : Voice process BPO

[Admin]

Goldstone Technologies Limited
http://www.goldstonetech.com

Keywords: Technical Support , Voice process , BPO , ITES

Technical Support Associate (Voice Process)
Experience: 1 - 4 Years
Location: Hyderabad / Secunderabad

Job Description
- 1 to 4 years of experience in Inbound/Outbound voice process
- Respond to customer queries via phone,e-mail and online chat
-Assist customers on implementing and useing of clients software
-Analyze,diagnose and troubleshoot technical support requests
-Provide resolution to customers experiencing common technical issues
-Excellent Written & Communication skills
-Basic Knowledge of using Windows and Mac OS

Desired Candidate Profile
-Exceptional customer service and people skills
-Experience with remote desktop applications
-Basic understanding to advanced knowledge of Windows 2000/XP/Vista, Mac OS X and Internet technology
-Minimum of 1 year technical support or directly related experience

Company Profile
Goldstone Technologies is a mid-sized, publicly-traded IT services company operating in the US, Europe, Japan and India. We provide services Technical Support Outsourcing, Forte (UDS) Migration, and Professional Consulting Services. With a focus and passion for excellence, Goldstone Technologies has earned its mark as a global service provider. We attract the best talent in the industry and deliver the best to our clients.

Email Address: jobs@goldstonetech.com

[b.naveen86@gmail.com]

dear madam,

I am a b.com graduation gate degree college at the year of 2005-2008

kindly requesting any job opportunities if it is any tell me ur suggestion i hope to read this mail and send the b.naveen86 AT gmail.com so kindly waiting for opportunities at present iam working in the airtel company designation as a data entry operator our phone number 0877 2225555 and 9985539794 so please call mostly as a landline number and harmful request is our carying marks totall secondary so please try to help amd waiting for the opporunities as a long back after completing degree idid working as a sap assistant because of the dust allergy our health make spoil iam average student.

[Guest-IJT]

Name : damodar byas
Email : dkbyas AT gmil.com
Designation / Skillset : Safety officer
plZ sir collect my cv & give u respons Sir

Resume :
CURRICULUM VITAE
APPLY FOR THE POST OF …………………………………………………
DAMODAR BYAS IN FRONT OF PRATAP HOSTEL BEHIND DURGA TEMPLE DURGA COLONY GUNA
DISTRICT GUNA (M.P.) 473001

CAREER OBJECTIVE :-
Seeking out a challenging role in corporate, to establish my self as a highly result oriented personal by using my highly learning attitude and diligence.
BRIEF ABOUT ME :-
- Result driven achiever and effective team leader with exceptional interpersonal skills.
- Highly flexible and adaptable performer, adapt at multi-tasking and thriving in a fast fact environment while coordinating numerous time-sensitive projects.
- Exceptionally motivated self starter and creative problem-solver who works hard and loves a challenge.
TECHNICAL QUALIFICATION :-
- Diploma in Safety , Healthy & Environment Management
PROFESSIONAL QUALIFICATION :-
EXAMINATION ON BOARD/UNIVERSITY YEAR MAIN SUBJECT PER
CENT
B.COM
With Computer Jiwaji University Gwalior
2007 Commerce With Computer 54.5%
Higher Secondary School M.P.Board Bhopal
2004 Physics, Chemistry, Math
Hindi & English 46.5%
High School M.P.Board Bhopal
2001 All High School Sub 53.2%
Additional QUALIFICATION :-
- Three Year Computer Degree with Bachelor of Commerce. (Graduation)
- Typing Test Certificate Recognized by M.P. Govt.
COMPUTER KNOWLEDGE :-
- E-COMMERCE.
- INTERNET & WWW.WEB ESS. Of E-COMMERCE.
- COMPUTER APPLICATION.
- INTRODUCTION TO INFORMATION TECHNOLOGY.
- OPERATING SYSTEM.
- WINDOWS-98
- MICRO SOFT OFFICE (M.S.WORD, M.S.EXCEL, M.S.POWER POINT)
- TYPING IN HINDI & ENGLISH
SAFETY KNOWLEDGE :-
- CAUSE OF ACCIEDENDT.
- ACCIDENT THEORY. (ACCORDING DOMINO, HEINRICH & MAGNITUDE)
- PREVENTURE MEASURES OF ACCIDENT.
- P.P.E. (PERSONAL PROTECTIVE EQUIPMENT)
- GENERAL INSTRUCTION FOR SAFETY.
- INTERRELATION SHIP BETWEEM HEALTH, SAFETY & ENVIRONMENT.
- HOUSE KEEPING. (IT’S ADVANTAGE AND DISADVANTAGE)
- SECURITY MANAGEMENT.
- SAFETY INVENTORY SYSTEM. (IT’S ADVANTAGE AND DISADVANTAGE)
- SAFETY SURVEY, SAFETY AIM AND SAFETY AUDIT.
- EMERGENCY PLANING AND IT’S NEED.
- SAFETY MANAGEMENT AND SAFETY POLICY.
- RESPONSIBILITIES/ROLE OF MANAGEMENT IN INDUSTRIAL SAFETY.
- RESPONSIBILITIES/ROLE OF SUPERVISOR IN SAFETY.
- CONFINED SPACE AND IT’S PRECAUTIONS.
- MANUAL HANDLING AND IT’S PRECAUTIONS & RECOGNIZING.
- PETROLEUM ACT - 1934 (IT’S DEFINATION, AIM, COVERAGE, CLASSIFICATION & PROVISSIONS)
- GAS CYLINDER RULES - 1981(IT’S DEFINATION, AIM, COVERAGE, & PROVISSIONS)
- FACTORY ACT - 1981(IT’S DEFINATION, AIM, COVERAGE, & PROVISSIONS)
ACHIEVED ME :-
- PRESIDENT OF N.S.S. IN COLLEGE PANKAJ SOGANI MEMORIAL COLLEGE GUNA (M.P.)
- P.T.A. MASTER TRANNER CERTIFICATE FROM OFFICE OF THE JANPAD EDUCATION CENTER CHANCHODA DISTT. GUNA(M.P.)
- N.S.S. 10 DAYS PROGRAMES CERTIFICATE FOR “SWACHCHTA KE LIY YOVA”
- “B” LEVE L CERTIFICATE IN N.S.S.
- CERTIFICATE IN MINI MERATHON – 2004 DISTT. GUNA(M.P.)
- CERTIFICATE IN PHYSICAL TRAINING (P.T.) BY DISTT. EDUCATION DEPARTMENT DISTT. GUNA(M.P.)
HOBBIES :-
IN GAMES – CRICKET, FOOTBALL
IN MUSIC – SINGING A SONG AND WATCHING
MOVIES (MOSTLY DETECTIVE)
IN TEACHING – STORIES AND SCIENCE BOOK
IN PLACE – TIRUPATI BALAJI AND SIRDI SAI BABA

EXPERIENCE :-
- I HAVE 3 YEAR EXPERIENCE OF TEACHING
- I HAVE 2 YEAR EXPERIENCE OF COMPUTER OPERATING
- I HAVE A 1 YEAR EXPERIENCE OF OFFICE MANAGEMENT
AT PRESENT TIME :-
- I AM STUDY IN MASTER OF COMMERCE. (FINAL YEAR)
- PREPARING FOR COMPETITION EXAMINATION.
DECLARATION :-
I HEREBY DECLARE THAT ALL THE INFORMATION ARE CORRECT.
References-
Lect. O.P.Sharma
Govt.H.S.S.Myana
The.& Distt.Guna (M.P.)
Date – / / 20
Place – Guna (M.P.) (Damodar Byas)
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More Information about this submission and submitter :-
___________________________________________________
Submission ID : 4298190
Date & Time : 25th Jun 2011 11:42 AM (UTC)
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IP Address : 117.199.31.93
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Predicted Country : India