Airline voice process BPO job Pune : www.wnsgs.com WNS Global Services

[Admin]

WNS Global Services
http://www.wnsgs.com

Keywords CSE , Voice , Non Tech , UK, US, CCE, CSA, International call centre, inbound, outbound, night shifts, fresher, undergraduate, bpo, customer care, customer service, telecalling , reservation execuitve , airlines , ticketing

Company profile:
WNS Global Services manages and operates critical business processes for leading global companies. We have a proven track record of creating value for our clients and using our domain expertise in industries such as travel, insurance, financial services, healthcare services, professional services, retail/manufacturing and logistics. Our experienced and diverse leadership team is complemented by over 17,000 professionals working on a world class 8850 workstation infrastructure. We are passionate about building a market leading company highly valued by our customers, associates, business partners, investors and communities.
Business units

Designation
Airline Voice process openings in WNS// Call 9823727207 for details

Job Description
*Answer inbound calls
*Document the calls to ensure all information is captured
*Ensure one time call resolution
*Maintain accuracy of information given and documented
*Adhere to standard operating procedures required by the process
*Attend briefings, trainings/refresher sessions and meetings as required
*Should be able to work in roational night shifts

Desired Profile
*Excellent Communication skills
*Logical reasoning and analytical skills
*Ability to work with speed and accuracy
*Prioritizing and organizaing skills
*Team working

Experience 0 - 5 Years

Industry Type BPO/ITES /CRM/Transcription
Functional Area ITES/BPO/KPO, Customer Service, Ops.

Education UG - Any Graduate - Any Specialization
PG - Post Graduation Not Required

Compensation: Rupees 1,25,000 - 2,00,000
Salary And Incentives are Best In THe Company!!!!!!!!

Location Pune

Contact
Kamaljit

Telephone 9823727207
Email dhara.shah@wnsgs.com
Website http://www.wnsgs.com
Job Posted 24 Sep
Reference wns-23sep08-Pun

[Guest]

CURRICULUM VITAE
VARUN KUMAR SINGH
princekumar1991 AT hotmail.com
-----------------------------------------------------------------------------------------------------------
CAREER OBJECTIVE :
To secure a changing position where I can effectively contribute my skill as a professional in a company that offers professional groth while being resourceful,innovative and flexible.
EDUCATIONAL QUALIFICATION :
Degree Qualification Year of passing Percentage
H.S.C CBSE 2007-2009 69
S.S.C BSEB 2006-2007 54
PERSONAL SKILLS :
Excellent verbal and written communication skills,ability to deal with people diplomatically.

[Guest]

RESUME
CHIRAG JAYKUMAR SHARMA
E mail ID :- chiragjps AT gmail.com
__________________________________________________________________________
Objective :
Seeking an Opportunity to utilize my experience with an organization that offers growth and increasing responsibility
Professional Experience :
Job Title : NAYAN COMMUNICATIONS
Work Scope : Airtel Distributor (Back Office)
Job Title : HELLO COMMUNICATIONS
Work Scope : Reliance Distributor (Back Office)
_____________________________________________________________________________________
S.S.C. : From Maharashtra State Board, Pune 1994
H.S.C. : From Pune University, Maharashtra, 1996 ( Ext 2001 )
_____________________________________________________________________________________

[Guest-IJT]

C.SANDHYA
“shakthi vihar”,
Email id : sandhya.aspiring AT gmail.com

CAREER OBJECTIVE :
To be employed in a renowned software organization that offers inventive works and professional growth. With my technical qualification, personnel skills and perseverance I believe that, I will be an asset to any establishment.
EDUCATION QUALIFICATION :
- B.E in Computer Science (2007-2011) from K.S.R. College of Engineering with an aggregate of 8.5 (CGPA)
- Higher Secondary : Completed under Matriculation board at Vellalar Matriculation Higher secondary school in 2007 with an aggregate of 79.25%
- S.S.L.C : Completed under Matriculation board at Vellalar Matriculation Higher secondary school in 2005 with an aggregate of 87%
SOFTWARE PROFICIENCY :
- Languages Known : C, C++
- Operating Systems : Windows XP,7
- Completed a certified course ,A+ N+
AREA OF INTEREST :
- Database Management Systems
PROJECT DETAILS :

Topic : A Puzzle-Based Defense Strategy against Flooding Attacks Using Game Theory.
Description : This paper utilizes game theory to propose a series of optimal puzzle-based strategies for handling increasingly sophisticated flooding attack scenarios. In doing so, the solution concept of Nash equilibrium is used in a perspective way
PAPER PRESENTATION :
- Participated in Technosoft-2009, a National level event on Image Processing in Tagore Engineering college,Chennai
- Participated in National level technical symposium in Sengunthar Engineering college,Namakkal
WORKSHOP & INPLANT TRAINING :
- Participated in Multimedia Workshop conducted in Tamilnadu College of Engineering
- Attended a one day Workshop conducted by Microsoft named as “ DreamSpark Yatra” at Vellalar Engineering College,Thindal
- Undergone In-plant training in Hardware & Networking at Accel IT Accademy,Salem
- Undergone In-plant training at BSNL,Erode

EXTRA-CURRICULAR ACTIVITIES :
- Event organizer in all annual day functions at school and college level and our department technical symposium called “ABLAZE” and our department association named“FECTRA”
- Active Class Representative for the past 3years
- Have won 100% Attendance prize twice in college
- Secured Prizes in Singing at school and college level competitions
PERSONAL SKILLS :
- Leadership Skills
- Effective Communicator
- Good Learner