Name Of the Institute: TechnoVoice Trainers Pvt Ltd (technovoice.co.in)
Location Of The Training Institute: Ludhiana
Training Offered : Call Centre Training

http://technovoice.co.in/call-centre-training.php

Call Centre Training :
Call Center Training Ludhiana :

TechnoVoice provides a unique Call Centre Training methodology and curriculum to its candidates, which takes shape as a result of our constant interactions with the eventual employment destinations in the BPO industry.

At TechnoVoice, students get contemporary technology based training solutions not just to increase their employment opportunities but also with a view to mould them into highly competent professionals in any service industry. We use specialized call centre training material from Living Language and Sasha Corporation, Ohio, U.S.A.

We have a totally dedicated and result oriented team to handle large volumes and technology to deliver the best. Our team compromises of experienced people from HR and training background from different industries. We at TechnoVoice have the zeal, capability and infrastructure to conduct assessment & training. Our mission is to provide innovative assessment solutions to fulfill ongoing needs in the corporate segments.

Technovoice Call Centre Training Advantage :
** 100% Placement Assured
** Placement tie ups with all leading Call Centers and Corporates
** Practical training with focus on listening, verbal communication and personality enhancement
** Hundreds of candidates trained and successfully placed in various call centers at Delhi, Gurgoan Noida, Chandigarh & Ludhiana

Course Content :
** Introduction to BPO Industry
** Call center concepts, types, scope
** Voice & Accent Training
** Listening Skills-Understanding various Accents & Dialects
** Effective Communication Skills
** Cultural Sensitization
** Telephonic Etiquettes
** TeleSales Training
** Customer Care Training
** Interview Facing Skills

Address : :
TechnoVoice Trainers Pvt Ltd
11F, Shaheed Bhagat Singh Nagar,
Opp. Easy Day, Pakhowal Road, Ludhiana.