Name Of the Institute: Kapston Facilities Management Pvt Ltd ()
Location Of The Training Institute: Hyderabad
Training Offered : Job Training

http://www.kapstonfm.com/induction&training.html

INDUCTION TRAINING
Induction & training module at KFM
The induction and training programs strongly address customer satisfaction

KFM has strong backup team for strong and relative training programs at various levels. The training program covers the following areas;

In-office training on company and is working

General training on respective areas

On-job-training (OJT) at various levels

Based on the client’s requirement, working conditions, policies and procedures, an employee handbook is prepared and shared with the client. The handbook is considered to be the Bible to be followed by our employees.

Kapston as Integrated Facilities/Property Management Company
KAPSTON Facilities Management Pvt. Ltd. (KFM) manages properties / facilities to the best of its capability and to the satisfaction of clients in and around Andhra Pradesh. Our highly qualified and professional team in property and facility management services enhance value and preserve asset life of property through simple yet powerful tools in day to day operations. We constantly raise our standards and practices to develop and share cost savings initiatives that create value for our clients. We are known for our expertise in enhancing asset value and reduce costs, without compromising on quality.

Customer Focus & Orientation
The first and perhaps most important task in designing a customer satisfaction system is, impressing the principles of effective customer service and the importance of them upon employees. From top management to the newest entry-level worker, principles of effective customer service include;

Anticipating clients’ needs and wants and taking initiatives towards achieving them.

Under-promising, over-delivering and exceeding customers’ expectations whenever possible

Performing work the correct way the first time

Contact Us
Kapston Facilities Management Pvt Ltd
#1-98/9/3/23, Plot No.12E ,
Jaihind Colony,Madhapur,
Hyderabad – 500081