Call Center BPO Training Chennai, Bangalore : www.mmmts.com MMM Training Solutions

[Admin]

Call-center BPO ITES training Chennai, Bangalore : MMMTS MMM training solutions

http://www.mmmts.com

With the growth of the BPO and ITES sector, particularly in India, there has been a steep rise in the demands for training at the foundation and managerial levels. We recommend that BPO/ITES training in India be outsourced as the skills required, such as Language Training, Accent Neutralization, Customer Service and Cultural Orientation, are of a highly specialized nature and require experienced professionals to facilitate these sessions. If not handled in the right fashion the results could be detrimental to the professional growth of the trainee and the organization.

MMMTS’ design team has extensive experience of working in and interacting with BPO/ITES organizations both in India and abroad. This experience has been translated into our training programs which combine experiential learning with theoretical concepts in order to enable trainees to enjoy their ‘learning journey’.



MMMTS’ BPO training and ITES training program will primarily focus on the following areas:
- Accent Neutralization
- Language Training
- Effective Communication Skills
- Customer Service Skills
- Telephone Etiquette
- E-mail Etiquette
- Writing Skills
- Personal Grooming and Business Etiquette
- Cultural Orientation and Cultural Sensitivity



Chennai office
59/29 College Road,
Nungambakkam,
Chennai - 600 006.

Bangalore office
101 Maria Selva
Davis Road
Cooke Town
Bangalore 560 084


Contact Person: Pramila Mathew
Cell: +91 9840988449
Phone: +91 44 42317735
E-Mail: administration@mmmts.com

[Guest-IJT]

Name : shwetanshu gaurav
Email : shwetanshu.gaurav AT gmail.com
Designation / Skillset : maintenance engineer
LIFE IS A CHALLANGE SO LETS FACE IT

Resume :

CAREER OBJECTIVE :
To work in an organization where harmony between professional & personal goal is key to shared success where I can enhance my technical, professional & interpersonal expertise.
PRESENT STATUS :
FRESHER(Engg.) from Aditya College of Technology & science Satna (M.P.) in Mechanical engineering.
PROFESSIONAL QUALIFICATION :
BE (Mechanical Engineering) from Aditya College of Technology & science Satna (M.P.) Affiliated to AICTE, New Delhi & R.G.P.V. Bhopal
SEMESTER DURATION PERCENTAGE
VIII Jan-june2011 85.00%
VII July-Dec. 2010 80.20%
VI Jan.-June 2010 81.30%
V July-Dec. 2009 76.20%
IV Jan.-June2009 62.20%
III July-Dec. 2008 66.00%
II Jan.-June 2008 67.20%
I July-Dec. 2007 68.00%
ACADEMIC QUALIFICATION :
YEAR EXAM SCHOOL/BOARD PERCENTAGE
2006 Higher Sec. School Army School Meerut Cantt U.P. 71.30%
Examination C.B.S.E. New Delhi
2004 High School Army School Meerut Cantt U.P. 83.10%
Examination C.B.S.E. New Delhi
PROFESSIONAL SKILL :
- Maintenance,Production management, production process
- M/S Office
- Basic computer knowledge
KEY SKILLS :
- Metal cutting ,production ,other mechanical skills
SEMINAR :
- GLOBAL WARMING
INDUSTRIAL TRAINING :
- Attended 30 Days industrial training in Raymond Textile Industry Limited, Jalgaon, Maharastra.

PROJECT :
- Minor project : Study of Hydraulic Jack
- Major project : Refricoac System
EXTRA CURRICULAR ACTIVITY :
- Represented College Cricket Team as Captain in Rewa (M.P.) & helps in winning runners up trophy in 2009-10
- Winning Captain of inter college Cricket Tournament in 2009
- Best Cadet of the “OPERATION MAITREE – Ganga to Jhelum” organised by Indian Army in the year 2003.

HOBBIES :
Playing Cricket, Reading Articles, Internet Surfing , Helping Nature.
STRENGTH :
Self confidence & grasping knowledge from every field of life.
DECLARATION :
I hereby declare that the above-furnished details are true to best of my knowledge & belief. I request you to provide me an opportunity to work in your esteemed organization and use my potential to serve towards your full satisfaction.
Place :
Date :
(Shwetanshu Gaurav)
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More Information about this submission and submitter :-
___________________________________________________
Submission ID : 4287174
Date & Time : 22nd Jun 2011 5:06 PM (UTC)
IP Address : 49.201.176.241
Browser Info : Mozilla/5.0 (Windows NT 6.1) AppleWebKit/534.30 (KHTML, like Gecko) Chrome/12.0.742.100 Safari/534.30
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