February 18th, 2012, 04:42 PM
Post Count Number #1
www.ncspl.net Netsoft Consulting Services Pvt Ltd New Delhi : Product Training
Name Of the Institute : Netsoft Consulting Services Pvt Ltd (ncspl.net)
Location Of The Training Institute : New Delhi
Training Offered :Product Training
http://www.ncspl.net/e-learningProductTraining.aspx
E-Learning->Product Training
It is critical that customer-facing personnel—in the sales, customer service, and service departments—have an in-depth understanding of an organization's products. They also need to be able to leverage this knowledge to woo and win customers. NETSOFT creates interactive product training that equally focuses on high recall and effective application of product knowledge.
The product training created by NETSOFT covers the following aspects:
** Product Walk-through
** This could range from a simple linear fact presentation to high-end 3D walk-through.
** Product Features and Benefits
** The facts related to the product are presented in an interactive, easy to recall manner.
** Applying Knowledge
** Linear or branched scenario-based modules that enable the learners to apply their knowledge to customer situations such as sales pitches and problem solving, among others.We have developed several successful product training solutions for personnel in Sales, Customer Service, and Product Service functions.
E-Learning->Process Training
Business processes—ranging from customer service processes to support processes such as accounts—are the backbone of any company. NETSOFT develops training programs to prepare employees to streamline and speed up the automated/non-automated processes involved in their day-to-day work.
The process training developed by NETSOFT focuses on the application rather than just acquisition of knowledge of processes. Thus, the training program focuses on creating real-life scenarios and practice activities.
Process training benefits anybody in a company who needs to execute business processes, fully or partially. Process training is essential for companies, in any industry vertical, to keep up with the stringent demands of a competitive marketplace.
NETSOFT has a variety of approaches for process training, depending on the intensity of training required.
Contact Us :
Netsoft Consulting Services Pvt Ltd
A-5,II Floor, East of Kailash,
New Delhi - 110065
Last edited by MariPriya; February 22nd, 2012 at 10:57 AM.