CGSL Citigroup Global Services : Chennai : BPO US Voice Support

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Citigroup Global Services Ltd CGSL
http://www.citigroupglobalservices.com

Keywords Customer support, BPO , call center , international call center , Uk shift , night shift , service , customer service , care , processing , voice , customer care , ITes , ITES , tele sales , sales , Banking , Financial , Bank , fresher

Company profile:
Citigroup Global Services(formerly E-serve International) is the Global Processing Center for Citigroup entities across the globe. Driven by state-of-the-art infrastructure, a quality and control environment, a solid workforce, we strive to bring the best IT-enabled solutions to our clients.

As a Global Processing Center and a member of Citigroup based out of India, we, at Citigroup Global Services are known across the Citigroup universe for our instant delivery mechanisms, quality of service and most importantly, our people. We have serviced Citigroup in India since 1992 and globally since 1999. We specialize in providing our clients with all the benefits of outsourcing while effectively managing and mitigating risks associated with off shoring.

Designation Walkin Interview-(US Voice Support) 12-16th May'08, 4.00-8.30 PM

Job Description

* Should have excellent communication skills
* Involves handling inbound Calls and resolving customer queries. Involves updating customers on latest information on a product or service.
* Should be comfortable work in all Shifts .
* Patient and should have ability to handle any kind of customer queries.
* Job primarily involves interacting with US (Night Shift)

Walkin Interview on 12th - 16th May 08 between 4.0 PM to 8.30 PM

Venue - No: 769, Spencers plaza, III Phase, 9th Floor, Anna salai, Chennai - 2

Freshers can also walk-in directly for interview

Desired Profile
Education Qualification:Minimum of 12 years of completed education. Any Graduate /Persuing Graduation / Diploma.

Candidates with relevant experience in a voice based International or domestic Call centre will be at an advantage.

Involves working in all shifts.

Ability to multi-task and comfortable working on computers

General awareness and fundamental mathematical abilities

NOTE: Position open only for candidates willing to work in Chennai.

Experience 0 - 4 Years
Industry Type BPO/ITES /CRM/Transcription
Functional Area ITES/BPO/KPO, Customer Service, Ops.
Education UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization
Compensation: Company will provide pick up OR drop facility(depending on shift timings) for employees working in night

Location Chennai

Contact
Swathi M
Citigroup Global Services Ltd
45, G.N.Chetty Road
Tower Victorie,
T Nagar
Chennai - TN ,India 600007
Telephone 91-44-28490023
Website http://www.citigroupglobalservices.com
Job Posted 15 May
Reference CGSL/USV/060508

[Guest]

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Mobile : 9884198528
Landline : 044-2431707

Regards
Aarthi Shree .S.

[Guest]

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Mobile : 9841061391
Landline : 044-2361381

Regards
Rakesh B

[manikandan.m]

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[m.manikandan]

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[Guest]

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