www.divineconsultants.in Divine Consultants Kolkata : Instructor led training

[MariPriya]

Name Of Training Institute : Divine Consultants (divineconsultants.in)
Location of the Institute: Kolkata
Training Offered : Instructor led training

http://divineconsultants.in/corporate-training.html

Training
Divine develops customized training solutions for organizations. Delivered by expert faculty, the programs are performance driven and strive to bring out the best in every participant.
The programs are devised as per client needs and after understanding the Organization's culture and ethos. They are conducted by faculty from the
Divine Training Center.
All programs are interactive and contain a mix of activities, games, power point presentations, videos, audio clippings & recordings.

Our Training Services include the following:
Training Needs Analysis
Training Needs Analysis identifies the gap between the knowledge, skills and attributes required and those already possessed by employees. It concentrates on focusing needs against business strategy and goals. This level is the most important because it starts with an assessment of the organization's strategic direction. Based on the gaps identified, the training solution is created.

Content Development
Every organization has a different learning need. The subject areas of training also differ from client to client. Divine recognizes this fact and caters to all such unique learning requirements. We develop customized training/learning content using a variety of delivery formats/tools. Our learning content developers develop the course material for the proposed solutions from instructional design background.

Outbound Management Development Program
Outbound Management Development Program (ODMP) provides a learning environment where the participants engage in experiences that are realistic, Physically active, cognitively meaningful and effectively engaging. The activities are intended to strip participants of practical and scripted behavior. Individuals disentangle themselves from old paradigms. Experiential Learning is a learning process that involves stress, strife, self-direction, sacrifice, goal setting, perfecting skills and cooperation with others to achieve goals. The purpose of learning is to gain something new and to put that new skill or information to the test of effectiveness.

Instructor led training
Our Instructor Led Training is conducted through face-to-face interaction between participants and instructors. Instructor Led Training covers detailed information sharing, discussions, checking understanding through quizzes, feedback and response to direct questions.

Sales Force Training and Coaching
Divine offers Sales Force Training through interactive programs. Divine also offers coaching in on-the-field selling skills resulting in improved productivity and performance. The sales coaches mentor and coach the frontline sales forces in the field.

Induction Training
Induction training is absolutely vital for new employees. The goal is to help them reach the level of performance expected from an experienced worker by introducing the individual to key employees and give an impression of this values, ethics, philosophy and culture of the organization. It also contains information dealing with the layout of the firm's operating facility, health and safety measures and security systems.

Voice and Accent training and coaching
Voice and accent training is designed keeping in mind the diversified globalize culture and the need of business outsourcing--the speech skills of Indian BPO employees are groomed and refined and they are taught how to improve their overall English conversational skills to meet international standards.

CORPORATE TRAINING
Divine Training design and deliver in-company training courses covering the following business topics:-

Soft Skills Training Courses Management Skills Courses

** Building High Performance Teams
** Chairing Effective Meetings
** Competency Bbased Interviewing Skills
** Coaching Skills
** Creativity and Innovation
** Effective Delegation Skills
** Effective Performance Appraisals
** Facilitation Skills
** Feedback Skills
** Leadership Styles
** Change Management
** Performance Management
** Managing Professional Development
** Managing Project Teams
** Recruitment and Selection Skills

Communication Skills Courses
** Assertiveness Skills
** Belbin Team Roles and Preferences
** Bullying and Harassment Training
** Business Letter Writing
** Business Report Writing
** Personal Image Training
** Confidence Building
** Conflict Resolution
** DISC Profiling Training
** Diversity Training
** Dealing with Difficult Behaviour / People
** Effective Communication Skills
** MBTI Communication Styles and Preferences
** Minute Taking Training
** Presentation Skills
** Telephone Skills

Telecom & Customer Service Courses
** Complaint Handling
** Telecom Product Training
** Customer Service Skills

Wellbeing and Productivity Courses
** Stress Management Training
** Project Management Techniques
** Speed Reading Techniques
** Time Management Skills
** Work-Life Balance

Sales & Customer Service Training
Divine Training offer an extensive range of sales skills and customer service training courses. Each course is run in-company and can be tailored to suit the individual sales training needs of your organization or company.
Contact us for assistance or to request a sales or customer service training course quote.

Sales Training Course Portfolio
** Business Networking Skills
** Complaint Handling
** Consultative Selling
** Customer Service Skills
** Negotiation Skills
** NLP Sales Training
** Pharmaceutical Sales Training
** Pitching For Business
** Sales For Non-Sales People
** Selling Skills Training
** Telephone Sales Training
** Seminars as a Sales and Marketing Tool

Kolkata Office:
DIVINE CONSULTANTS
84 AJC Bose Road Fomra Towers,
4C 4th Floor,
Kolkata 700014