www.icicicareers.com Career 2012 ICICI Bank : Phone Banking Officer, Domestic International Process

[muthukalee]

Name of the organisation : ICICI Bank ( icicicareers.com )
Name of the post : Career for Phone Banking Officer, Domestic International Process in 2012

Opening for Phone Banking Officer - Domestic and International

Phone Banking Officers - Domestic and International Process

Description : The incumbent is responsible for managing customer queries / complaints in voice process (inbound & outbound).

Location : Thane, Hyderabad.

http://icicicareers.com/walkindrives-phone-banking.html
http://www.icicicareers.com/careers/...List=651435023

Key Deliverables :
Handle and resolve customer complaints/ queries over phone.
Provide customers with relevant product and service information.
Cross sell new product and service opportunities to customers over phone.
Provide feedback to the team leaders about product / process.

Key Skills :
Good Communication Skills (English & Hindi Language).
Open to work in rotational shifts.

Qualifications :
Age less than or equal to 28 years.
Graduates in any discipline.
0 - 2 years experience in call centers handling domestic and international customers.

About us :
ICICI Bank is India's second-largest bank with total assets of Rs. 4,062.34 billion (US$ 91 billion) at March 31, 2011 and profit after tax Rs. 51.51 billion (US$ 1,155 million) for the year ended March 31, 2011. The Bank has a network of 2,557 branches and about 7,440 ATMs in India, and has a presence in 19 countries, including India. ICICI Bank offers a wide range of banking products and financial services to corporate and retail customers through a variety of delivery channels and through its specialised subsidiaries in the areas of investment banking, life and non-life insurance, venture capital and asset management

[Guest-IJT]

Name : Namrata Thakkar
Email : namrata.thakkar AT yahoo.com
Designation / Skillset : CA Inter

Resume :

OBJECTIVE
To attain a career in an organization where I can explore my experience and expertise to meet all challenges and get the job satisfaction & bringing success to the organization.

EDUCATIONAL QUALIFICATION
QUALIFICATION
UNIVERSITY / BOARD / INSTITUTE
PASSING YEAR
PERCENTAGE
CA-Final
Institute of Chartered Accountants of India
Appeared in May 2011
Appeared in May 2011
M.Com – II
RTM Nagpur University (Privately)
Appearing in June 2011
Appearing in June 2011
M.Com – I
RTM Nagpur University (Privately)
2009-10
62.00%
B.Com
RTM Nagpur University (3 year's Full Time degree course)
2008-09
83.50%
CA- PCC
Institute of Chartered Accountants of India (In First Attempt both the Groups)
2008-09
53.50 %
CA - CPT
Institute of Chartered Accountants of India
2006-07
77.50%
H.S.S.C.
Maharashtra Board
2005-06
88.50%
S.S.C.
Maharashtra Board
2003-04
83.46%
COMPUTER PROFICIENCY
MS Office
Internet, Mailing, Surfing, etc.
Fundamentals of Computer
DTP
Tally (Versions – 4.5 to 9.00)
ACHIEVEMENTS & CERTIFICATES EARNED
Certificate from S.I.E.S (Regd.) Saraswati Vidyalaya for securing 2nd Merit position in HSSC 2006 (Commerce).
Receipient of a momento from Hon'ble Shri Anil Deshmukh then the NCP leader for securing 2nd Merit position in HSSC 2006 (Commerce).
Receipient of certificate from RTM Nagpur University for securing 2nd Merit position in HSSC 2006 (Commerce).
Receipient of Cash Prize & certificate from member bank - Gandhibagh Sahakari Bank Ltd. for securing 2nd Merit position in HSSC 2006 (Commerce).
Receipient of various other certificates, cash prizes & momentos from community & College for securing highest no. of marks in certain subjects & for securing 2nd Merit position in HSSC 2006 (Commerce).
Receipient of 3 Gold Medals, 2 Cash Prizes and certificates in 97th Convocation of RTM Nagpur University for having stood 1st in the order of merit in B.Com degree course examination.
Receipient of Gold Medal, Cash Prizes & certificates from various donors for scoring highest no. of marks in B.Com–I & B.Com-II, B.Com Final year University level exam from college.
Over & above various other prizes & honors having showered in my journey of academic career from the member community entities.
JOB EXPERIENCE
I have carried out my articleship from one of the noted Chartered Accountants of Nagpur successfully for the mandatory period for CA final exams for 3 ½ years.
During my articleship I have had the priviledge to audit the accounts of a bank as a concurrent auditor so also audited the accounts of the most prestigious groups corporate sector as an external auditor.
I am thoroughly conversant with the preparation of accounts till the finalization of Balance Sheets.
I am absolutely comfortable with the matters related to filing of ITRs, statutory deductions like TDS, Service Tax, etc.
FIELD OF INTEREST
I am very keen in deriving & accomplishing as much as possible practical knowledge in the field of Banking, MNCs & the corporate bodies & other fields which suits my profile through the most sophisticated modes available across the globe.
DATE :-
PLACE :- Nagpur __________________
(Ms. Namrata C Thakkar)
-------------------------------------------------------
More Information about this submission and submitter :-
___________________________________________________
Submission ID : 4272719
Date & Time : 19th Jun 2011 12:48 PM (UTC)
IP Address : 115.240.194.93
Browser Info : Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; WOW64; GTB7.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30618; InfoPath.2; .NET4.0C; AskTbNRO2/5.12.2.16749)
Predicted Country : India

[sharma kirankumar]

Sharma Kirankumar.
E-Mail :- 111kirankumarsharma AT gmail.com
Career Objective :
- To develop and pursue a challenging career, lead and manage people in a way, which enhances my strong analytical, leadership and interpersonal skills.
Personal Summary :
- A self motivated individual and an excellent team player who creates a supportive work environment.
- A quick learner who works hard and likes taking up challenges.
- Possess excellent planning, interpersonal and analytical skills.
- Able to communicate information effectively, efficiently and confidently at all levels.
- Have acquired strong leadership and managerial skills and believe in leading by example and am always approachable.
JOB PROFILE :
WORK EXPERIENCE.
1 Worked in Marathwada Nagri Sahakari Bank Ltd.Hingoli as a trani Cleark.
2. Worked in The Shegaon Shri Agrasen Co-op Socity.Shegaon Br.Hingoli as a Cleark for 4years 2 month.
3. Currently working as PASSING OFFICER with Sant Namdev Nagri Sahakari Pat Sanstha M.Hingoli BR.AK.Balapur.
EDUCATIONAL QUALIFICATION :
G.d.C.&.a :Year Of Passing 2007
Post Graduation : Master Of Commerce.
SRTMU University.
Year of Passing : April 2003
Graduation : Bachelor Of Commerce
Degree A.E.S.College
SRTMU University.
Year of Passing : April 2001
Technical Skills :
Operating Systems : MS Dos, Win ‘98
Packages : MS-Office,Excle
KRA’S :
- My strengths include the ability to work indefatigably under pressure situations, my levelheaded and calm nature, which I believe, is one of the most important attributes to be possessed by someone in a job like mine
- Strong Interpersonal, Analytical & Communication Skills
- Confident, Self-learning & Hardworking
- Proficient in MS Word & Excel.

Feb.2th, 2012,

[Guest]

LEENA SHARMA
Email : leena_15nov AT yahoo.co.in ;
Objective : To improve as an individual consistently by being honest to work and adhering to the values like dignity, fairness and respect
PROFILE
1. Sincere, dependable & academically astute with M.B.A in Human Resource from Netaji Subhash Institute of Management Science, Delhi, accented with the latest trends and techniques of the field, having an inborn quantitative aptitude, determined to carve a successful & satisfying career in the HR.
2. Conceptually strong with an innovative and analytical approach to the work with an eye for detail.
3. Enriched with the ability to learn new concepts & technology within a short span of time.
4. Self motivated, hard working and goal-oriented with a high degree of flexibility, creativity, resourcefulness, commitment and optimism.
5. Strategically, planned and analyzed the basic requirements while setting up the technical infrastructure of the project and reviewing all the project proposals.
6. Fast learner, keeps abreast of latest technologies, capable to switch to allied or varied technologies depending on project requirements.
7. Potential of handling multiple tasks easily and capable of meeting deadlines.
8. A self motivated team player with excellent confidence & commitment.
9. An individual with new ideas and artistic bent of mind.
10. An individual who loves to take new challenges with positive attitude.
TECHNICAL PROFICIENCY
- MS-Suite : MS – Office - Operating Systems: Windows XP/ 2000
EDUCATIONAL & PROFESSIONAL CREDENTIALS
M.B.A in Human Resource
Netaji Subhash Institute of Management Science, Delhi
Internship as a part of Curriculum
Company ING VYSYA Life Insurance
Description Recruitment of Financial Consultants(Successfully completed summer project training)
Internship 15th October 2009 to 16th December 2009
Bachelor of Business Administration
Jagannath Institute of Management Science, Delhi
Internship as a part of Curriculum
Company HDFC Standard Life Insurance
Description Work involved telecalling to convince the customers for taking insurance products.
Internship 1st July 2007 to 30th August 2007
Qualification Institute/Board Year
10th St. Angel’s School/C.B.S.E 2003
12th St. Angel’s School/C.B.S.E 2005
B.B.A Jagannath Institute of Management Science, Delhi 2008
M.B.A Netaji Subhash Institute of Management Science, Delhi 2010
Graduate Diploma in International Business from Jagannath Institute of Management Sciences (JIMS).
Seminar Attended :
Retailing & Financial Services.
Organized By : Jagannath Institute of Management Science, Delhi

DECLARATION
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.
Date : ………………..

Place : Delhi
(Leena Sharma)

[rilanjana.talukdar@gmail.com]

BIO-DATA



RILANJANA TALUKDAR


Email : rilanjana_talukdar AT rediffmail.com / rilanjana.talukdar AT gmail.com




CAREER OBJECTIVE :
- To work in a challenging job environment that utilizes my skills and abilities, and offers ample learning opportunities.


PROFFESSIONAL SYNOPSIS :
- A result oriented professional with 5 years 7 months experience in GINS, AIRCEL, BAJAJ ALLIANZ LIFE INSURANCE COMP LTD AND MAX NEW YORK LIFE INSURANCE COMP LTD.


CAREER PRECIS :
1. Worked as a Medical Transcriptionist under GNIS ( since 2003 oct ----2004 oct i.e. 1 year)

MAJOR WORK PROFILE : Medical records like patient’s history, consultation notes, lab reports, and pathology reports dictated by American doctors had to be transcribed from audio to text format. Medical records are mainly sourced from USA wherein I was trained for all kinds of medical jargons, human anatomy, American English, adaptation for all kind of accents and dictions.
2. Worked as a Customer Care Executive with AIRCEL (since 2005 Jan----2006 March i.e. 1 year 3 months).

MAJOR WORK PROFILE : Handle all kinds of customer queries and provide solution via telephone and also make outbound calls for various kinds of product promotion to HNI clients. Maintenance of a high end client data base.



3. Worked for BAJAJ ALLIANZ LIFE INSURANCE COMP (since 2007 Jan----2007 Dec i.e. 1 year).

MAJOR WORK PROFILE : Checking of the agents forms and then Downloading of system codes of Agents who qualifies the insurance exam, MIS Maintenance of various exam details, Maintenance of business track records by agents, Weekly conduction of training programme of sales managers with all the details of agents.



4. Worked as a Business Support Executive / Agency Co-ordinator with MAX New York LIFE INSURANCE COMP LTD (since 2007 Dec -----April 2010 i.e. 2year 4 months).

MAJOR WORK PROFILE :
- Event Planning,
- Co-ordination management,
- Promotional activities,
- Relation building,
- Project management,
- Internal customer care,
- Business revenue growth,
- Team leadership
- Handle multi task responsibility for enhancing sales,
- MIS preparation and documentation
- Tracking business records and floating on a daily basis.
- Performing the entire process of recruitment and coding of the agents.
- Tracking entire details of licensed agents.
- Reviewing the performance of the team members in various locations.
- Performance of HR related works.
- Agents store in- charge.
- Conduction of training for the newly contracted agent’s batch wise.
- Conducting training schedule for the sales staff regarding every new updates.

ACHEIVEMENTS :
- Awarded Four times for being the top performer in AIRCEL Call center in OUTBOUND sales call.
- Certified for the best performer in BAJAJ ALLIANZ LIFE INSURANCE CO LTD.
- Won six times HR cultural ambassador flags in MAX NEW YORK LIFE INSURANCE CO LTD for Knowledge, Co-operation, Excellency, Honesty, and twice for Team Work criteria.
- Certified by MAX INDIA FOUNDATION for Social Service.
- Winner of “Zero Discrepancy Contest” Zone contest for submission of Discrepancy free agency forms for a quarter in August 09 in MAX NEW YORK LIFE INSURANCE CO LTD.
- Awarded for conversion of Red buckets into Green buckets in MAX New York LIFE INSURANCE CO LTD.
- Awarded twice for contribution of Articles in an in house news letter of MNYL.
- Awarded with the first prize for the state level essay competition.
- Certified with the best painter twice for state level painting competition.


PROFESSIONAL ACADEMIC EXPERIENCE :
- Diploma in Painting.
- Diploma in Fine arts
- Certificate in short term journalism course
- Management in Travel and Tourism course from TRADE WINGS.


ACADEMIC QUALIFICATIONS :
- HSLC completed from HOLY CHILD SCHOOL { 1998}
- HS completed from B. BAROOAH COLLEGE { 2000}
- GRADUATION completed from B. BAROOAH COLLEGE {2003}
- Presently pursuing MBA from ICFAI.


COMPUTER FAMILIARITY
Banking software—FINNACLE, various other software packages such as MS-OFFICE, MS-OUTLOOK, EXCEL, POWERPOINT, UNICORN, OMNI FLOW, MY MONEY, and MY CONTRACTS etc.

ABOUT MYSELF :
- Born on 20/ 07/ 1981
- Married
- Hindu Assamese Indian
- Speak English, Assamese, Hindi and a bit of Bengali.


TRAINING ACTIVITIES :
- Undergone Training Program on “Communication Skills’
- Undergone Training Program on ‘ Managerial Effectiveness’
- Undergone Training Program on “ IRDA”
- Undergone Training Program on ‘Customer Care’.
- Undergone Training Program on ‘Special Agency Operations in Insurance’.

EXTRA INTEREST :
- Painting, listening music, Net surfing, shopping and occult studying.

STRENGTHS :
- Customer query handling
- Responsible.
- Co-ordination
- Good communication skills.
- M always self motivated.

The above mentioned information is correct to the best of my knowledge.
If provided an opportunity, I shall delight with my performance and eager to be a part of your team.

[Guest]

ARUN KUMAR
E-mail : adityakumar155 AT gmail.com
Career Objective
Seeking a responsible and rewarding position in an organization where my career flourishes with advanced management skills.
SUMMARY
- PGDM ASIAN SCHOOL OF MANAGMENT.PUNE
- MBA –MARKETING (YCMOU).PUNE.
- B.Sc IN ZOOLOGY AND BOTANY DDU GORAKHPUR UNIVERSITY.
Analytical approach towards problems
- Ability to work to deadlines
- Good interpersonal skills, team player, and quick learner
- Self-motivated, technically sound, and coupled with good ethics
ACADEMIC QUALIFICATION
DEGREE INSTITUTE, BOARD YEAR SCORE
MBA. ASIAN SCHOOL OF MANAGEMENT.PUNE.
(YCMOU). 2009-2011 First class.
62%.
P.G.D.M
(MARKETING+
HR) ASIAN SCHOOL OF MANAGEMENT
,PUNE. 2009-2011 Second class.
55%.
BSc
(ZOOLOGY BOTANY) DDU GKP UNIVERSITY CAMPUS. 2006-2008 51%.

H.S.C GRS INTER COLLEGE, BASTI, U.P. 2004-2005 56%.
S.S.C GIC INTER COLLEGE, BASTI, U.P. 2003 48%.
SUMMER PROJECT
PROJECT TITLE : Customer satisfaction of B.S.N.L.
Organization : B.S.N.L.
Duration : 2 months...
WORKSHOP- Parle agro foods industry in wadgaon,pune.
EXTRA-CURRICULAR ACTIVITIE & CERTIFICATION
Coolege level awards and certificates in 5000 m race.
Participate in 18th all India zoology science congress.
Working with HDFC BANK

Declaration :
I hereby declare that the above information’s are true as per my knowledge and belief.
Date :
ARUN KUMAR.
Place :PUNE.

[Guest]

I want to know the walk in location in odisha

[Guest]

sir,
i am a MBA graduate from Alliance Business Academy. How do i join icici bank.i have specialised in HR and Marketing. kindly help me in getting job in Bangalore itself as i have a family. kindly reply

[Guest]

sir

i m satyendra pass mba with 65% from uptu & my major subject is finance so kindly suggest me that how i could be a part of your organization.


thanks

If you are qualified, you have to apply

[Guest]

Hello sir/madam
I am Radha recently completed my M.B.A (Human Resource Management),As per your requirement I am sending my resume.
Please verify it.

Thank you sir/madam
Radha Ch.

[Guest]

RESUME
e-mail : kukutlavijju AT gmail.com
……………………………………………………………………………………………………………………………………
Objectives :
Seeking a position to utilize my skills and abilities in the Industry that offers security and Professional growth while being resourceful, invocative and flexible.
\\\Educational Qualifications :\\\

Ø DOT NET CERTIFIED BY NIIT IN 2012
Ø M.TECH(VLSI & EMBEODED SYSTEMS) FROM JNTUHYD(SCINT) COLLEGE IN (2011-2012)
Ø B.Tech (ECE) from Kakatiya University college in (2004-2008).
Ø Intermediate from Merit junior college .
Ø S.S.C from singareni High school .
Experience :
6-months as “Tech support” at ‘TATABUSINESS SUPORT’ and 4-months As ‘Customer support officer’at ‘Brigade’.
\\\Skills :\\\
Technical subjects :
- DOT NET ,MS OFFICE
- MicroProcessor(8086),MicroController(8051),
- Hardware & networking(Lan).

Strengths :
- Good Leadership qualities
- Optimistic nature
- Hunting nature to solve the problem
- Easily grasp new ideas and implement in meaningful way

Declaration :
I hereby declare that the information furnished above is true to the best of
my knowledge and belief.
(K.Vijayababu)

[Guest]

RESUME

R.TEJA,
Email : teja.rampelly AT yahoo.co.in

Objective
Intend to build a career with leading corporate, which will help me to explore myself fully and realize my potential. Willing to work as a key player in challenging & creative environment.

Academic Qualifications
- M.B.A (Finance) from J.N.T.U, Hyderabad, with 72%, (2009-11)
- B.Sc (Computers) from Osmania University Hyderabad, with 62.7% .
- Intermediate from Board of Intermediate Education with 57.2%.
- S.S.C from SSC Board with 56.8%.
Professional Skills
- Ability to learn new languages and tools quickly.
- Very good at problem understanding and solution designing.
- Comprehensive problem solving abilities.
- Very good in accounting practices.
Technical Skills

Operating Systems MS-DOS, Windows 98, 2000, XP & windows 7.
Office Packages MS-Office 1997,2003,TALLY 9.2,Focus
Database SQL 2008
.
Main Project Details
Title : Venture Capital
Description : It is a solution to all financial companies to take
the ventures from the lenders who are geographically
investing their capital into the different sectors.

Declaration
I hereby declare that the above mentioned information is correct up to my knowledge.
Place : (R.TEJA )
Date :

[Guest]

Is sales officer work is good or not in icici bank? Please tell me.I have an interview. Is it good for my future or not?

[Guest]

SHANMUGAPRIYA. CM
Email : shanmu2186 AT gmail.com
________________________________________
CAREER OBJECTIVE :
“Seeking a responsible job with an opportunity for professional challenges and to solve problems in a effective/creative manner in a challenging position. And nevertheless to use my skills in the best possible way for achieving the company’s goals”
EDUCATIONAL QUALIFICATION :

School/College

Institution
Percentage
Board/University
Year of Completion
MBA ICFAI - Tripura University Studying
B.Com Valiammal College for Women 75 Madras University 2006
Class XII Good Hope Matriculation HSS, Chennai 80 Tamil Nadu State Board 2003
Class X Good Hope Matriculation HSS, Chennai 70 Matriculation, Tamil Nadu 2001

COMPUTER SKILLS :
Operating systems : Windows 98/ XP/ Vista/ 7)
Microsoft Office 2003/ 2007 (Word, PowerPoint, Excel)
ASSETS :

WORK EXPERIENCE :
Fulltime –
Worked for MMC Info Tech Services Pvt Ltd, Chennai for about 5.6 Years as Banking Service Executive (Citi Bank)
EXTRA CURRICULAR ACTIVITIES :
Been an active participant in NSS (National Service Scheme), Rotract Club
Participated and won prizes in creative art and drawing events right from primary/ high school and college

[Guest]

CURRICULUM VITAE
T.CHANDRA SHEKAR
________________________________________
E-mail : telugucs AT yahoo.com
________________________________________
CAREER OBJECTIVE :
Seeking a challenging career in a progressive firm offering the opportunity to use my skills, experience and expertise that contribute to the organizational purpose and personal growth.
ACADEMIC BACKGROUND :
Qualification Board/
University Specialization Year ofpassing Percentage (%)
Post Graduation Kingston pg College MBA(Finance) 2012 -
Degree Omega Degree College B.Com (Gen) 2009 54%
Intermediate Vignan JR College Inter (M.E.C) 2006 53%
X Class Prathibha High School SSC 2004 66%
PROJECT
Investment strategy based on security analysis from Angle Broking Limited
TECHNICAL KNOWLEDGE :
Packages : MS.Office
STRENGTHS :
- Neutral thinking
- Hard working
- Punctuality
HOBBIES :
- Playing chess
- watching cricket
DECLARATION :
I assure you that the above mentioned details are true to the best of my knowledge.
Place : HYDERABAD
(T.CHANDRA SHEKAR)
Date :