www.theacademia.com The Academia Bangalore : Voice and Accent Training

[MariPriya]

Name Of the Institute : The Academia (theacademia.com)
Location Of The Training Institute : Bangalore
Training Offered : Voice and Accent Training

http://www.theacademia.com/services_training.htm

What we do
Training
At The Academia, we realize that training is a process of continuous improvement that begins with fundamentals and philosophies and expands with constant feedback and additional skills training relative to performance.

Our training system utilizes a formalized curriculum, customized to meet client specifications. It combines classroom and on-the-job training to provide a comprehensive understanding of necessary skills.

1. Voice and Accent Training: American and British
** Learn the International Phonetic Alphabet
** Learn to make the American/British sounds
** Differences between American/British and Indian pronunciations
** Intonation patterns
** Stress patterns - Word and Sentence

2. Business English
** Understand the nuances of English grammar
** Importance of speaking correctly
** Effective usage of parts of speech

3. Customer Service Understand the meaning of a customer, service, and customer service
** To understand the types of service attitudes
** Handling difficult customers
** Importance of excellent telephone skills
** Relate to the customer
** Overcome the fear of phoning
** Be an active listener to focus on customer needs
** Create visual images with your words
** Practical role-playing

Address
The Academia
# 2, 2nd Floor, Janardan Towers, Residency Road,
Bangalore - 560025

[Unregistered]

We want to organise a communication skills training in our office , kindly contact us to take this forward .

Ashritha