www.iffco.nic.in Kissan Sanchar Limited Careers 2012 IKSL : Call Center Agent, Supervisor

[muthukalee]

Name of the organisation : Iffco Kissan Sanchar Limited (IKSL) iffco.nic.in
Name of the post : Careers for Call Center Agent, Supervisor in 2012

Recruitment of 240 Call Center Agents And 20 Supervisors for IFFCO KISSAN SANCHAR LIMITED (IKSL)

On-Line Application Form For The Post Of Call Center Agent And Supervisor

QUALIFICATION AND OTHER DETAILS OF THE PROPOSED CALL CENTER AGENTS / SUPERVISORS

http://www.iffco.nic.in/ifc/web.nsf/...cument&Careers
http://125.19.12.214/iksl/recruit_hcc.nsf?OpenDatabase

1. Position : Call Centre Agents ( CCA) - Expected no of vacancies 240
Qualification A Graduate or above in Agriculture or allied disciplines like, Horticulture, Animal Husbandry, Dairying, Fisheries, Poultry, Bee Keeping, Sericulture, Aquaculture, Agri. Engg, Agri. Marketing, Biotechnology, Home Science etc., from a recognized Agriculture/Horticultural/Veterinary University.

Fluency in the local language/dialect of the State/Location applied for..

Proficiency in Computer

Desirable 1 year experience in agriculture and/or allied sectors.

Job Profile Primarily responsible for answering farmers queries on agriculture and allied subjects, on a telephone call in farmers own dialect and refer the caller to higher level experts in conference call if unable to answer a query. The job involves working on shifts . during 6 AM to 10.00 PM. The KCCs will operate on all days including Sundays and Holidays.

Salary Rs.15,000/- PM (Consolidated). PF,ESI as per rules

2. Position : Call Center Supervisor (CCS)- Expected no of vacancies 20

Qualification A Post Graduate or higher qualification in Agriculture or Allied Sciences

Fluency in the local language/dialect of the State/Location applied for

Proficiency in Computer

Experience Minimum 2 years’ experience of working in a Call Centre

Job Profile To supervise the working of the Call Centre Agent apart from performing the duties as a Call Centre Agent. Also responsible for liaising with different stakeholders in resolving issues for smooth functioning of the KCC.The job involves working on shifts . during 6 AM to 10.00 PM. The KCCs will operate on all days including Sundays and Holidays

Salary Rs.18000/- PM (Consolidated). PF As per rules.

Contact us :
IFFCO KISSAN SANCHAR LIMITED (IKSL)
IFFCO HOUSE, 34- Nehru Place, New Delhi- 110019.

[Guest-IJT]

Name : Nilofer
Email : nilofer.sayyed AT gmail.com
Designation / Skillset : Process Trainer/Sr.Associate
Post Gradutae Diploma in Industrial Biotechnology with 4.9 yrs of experience in Medical Billing U.S Healthcare process

Resume :
Career Objectives :
- Seeking an opportunity to contribute my expertise in the area Medical Billing to solve the business related problems in an esteemed organisation.
- To face challenges with a determined and positive attitude and to strive for improving the potential and productivity of the organization and self.
- Personal details :
- Date of Birth : 29th July 1984.
- Sex :
- Nationality : Indian
- Marital Status : Married
- Contact : 09869380573/09769694182.
- Educational qualification :
Degree
Year of Passing
Board/University
Grade- Class
Post Graduate Diploma in Applied and Industrial Biotechnology 2006 SIES-IIEM (Indian Institute of Environment Management) Second class
T.Y.Bsc 2005 Mumbai University Second class
H.S.C. 2002 Mumbai Board Second class
S.S.C. 2000 Mumbai Board First class
ADDITIONAL QUALIFICATION :
- Pursued a participating certificate for TTT (Train The Trainer) - Five days program at Gebbs Healthcare Solutions.
- Trained on Revenue Cycle Management by Dr H.S Modak and Dr. Atul Dhade from CB Varsity, Pune
- Medical Billing – Patient registration, Charge capturing, Payment Posting (EOB), Pre-certification, Eligibility Verification, and Accounts Receivable.
- Medical Coding – Procedure or Treatment coding from (CPT or HCPCS)
- Medical claim : HCFA-1500 or CMS 1500
- Projects Pursued from SIES-IIEM :
- Production of Bio ethanol from alternate sources.
- Biopharmaceuticals
- Bio refinery
- Prions
TECHNICAL SKILL :
- Done MS-CIT ( Maharashtra State Certificate in Information Technology) from St Angelo’s Institute (2005)
PROFESSIONAL EXPERINCE : Overall work experience – 4.9 years
- Worked as an Assistant Trainer-Medical Billing with GEBBS Healthcare Solutions, Airoli, since 01/12/2010 till date.
- Worked as an Associate on Medical Manager and Documentum Software in Inventurus Knowledge Solutions (IKS).
- Worked as a Trainee in Regulatory Affairs department for seven months (since 1st August 2006 till March 2007) from Sharon Bio-Medicine Ltd - Learn to prepare files on SOP’s.
GEBBS Healthcare Solutions December 6 months
Company Profile :
GeBBS is a leading Healthcare outsourcing Solutions Company based in Englewood Cliffs, New Jersey with a multiple Global Delivery Centres (GDC) located in India. Our in-depth understanding of the Healthcare industry enables us to provide innovative end-to-end Business Process Outsourcing (BPO) solutions to our clients. We help our clients succeed by leveraging on our domain expertise and our innovative and cost effective approach to outsourcing on-shore/ off-shore. GeBBS service and delivery are based on our highly skilled professionals, robust processes, proprietary workflow engines, world-class infrastructure, in-house domain expertise and a commitment to our clients. This combination makes us an ideal partner for your outsourcing needs.
Role and Responsibilities : Assistant Trainer
- Responsibilities as an Assistant Trainer involve Training of new Joinees on entire “Revenue Cycle Management” (RCM) which is basically a Nine day (Involve Phase I and Phase II levels) program for every single batch.
- Conducting Typing Test for entire Operations floor for three locations (Airoli, Seepz, and Andheri) twice a month.
- Phase I involves RCM in brief with Demo Graphic entry Theory and Practical.
- Phase II involves Charge Entry, Payment Posting with practical’s for both payments and Denials in details (A.R on very short description- A.R training does not involve practical training)
Inventurus Knowledge Solutions (IKS) 3.8 years
Company Profile :
Inventurus Knowledge Solutions (Inventurus) is a leading global provider of Revenue Cycle Management (RCM) services to the US healthcare provider market. Delivering value to both inpatient and outpatient providers across a wide variety of specialties (Healthcare Outsourcing and RCM); they currently manage and collect over $1.2 Billion dollars per year for our clients.
Role and Responsibilities :
- Worked as a payment poster on Medical Manager and Documentum Software in Inventurus Knowledge Solutions (IKS). – Posting of payments with the help of the hardcopies of multiple EOB’s received on the Documentum and then scrapping it to a particular account. Also a part of Daily closing and Monthly closing process team : Closing of 38 datasets on daily basis and doing month end on monthly basis.
- Training new joinees on the RCM Cycle and Software.
- Worked as a payment poster on P.M station software in (IKS).
- Worked as an RCM expertise on a short term project in LPO (Legal Process Outsourcing) department in (IKS) : Doing analysis of the medical records received.
- Worked as an AR analyst on short term basis on PM station software in (IKS) – step done before AR calling to check if all the steps (Registration, Benefit Verification, Payment posting) have been done correctly so that the insurance and patient receives correct payment.
Sharon Bio-Medicine Ltd – 7 Months

Company Profile :
Sharon Bio-Medicine Limited is a fast growing Indian Pharmaceutical Company listed at Bombay Stock Exchange. It is involved in manufacturing of Intermediates, Active Pharmaceutical Ingredients and Finished Dosage. Sharon also has recently started an Animal Toxicology Lab Operating as per GLP requirements.
Growing at around 50% year on year Sharon now has an annual turnover of over $100 million, a work force of over 500 personnel, operations spanning across seven locations in India & one overseas location and a market presence in over 40 countries.
Sharon is predominantly known for its strengths in development & manufacturing of Pharmaceutical products in category of Intermediates & Actives. In 2007 it commissioned its first sfinished products manufacturing facility at Dehradoon, Uttarakhand, India.
Sharon’s long term focus is to be an integrated service provider for its customers & adding competitive advantage to its customer’s products throughout its life cycle.
Role and Responsibilities : Trainee Regulatory Affairs
- Worked as a Trainee in Regulatory Affairs department for seven months (since 1st August 2006 till March 2007) from Sharon Bio-Medicine Ltd - Learn to prepare files on SOP’s.
Extra curriculum activities:
- Participated in various singing competitions (Indian Idol 2 and SAREGAMAPA 2 2005)
Languages known:
English, Hindi, Marathi, Urdu
DATE:
Location: Navi Mumbai.
Name: Nilofer Ali .
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More Information about this submission and submitter:-
___________________________________________________
Submission ID : 4438124
Date & Time : 2nd Aug 2011 8:28 PM (UTC)
IP Address : 115.240.94.160
Browser Info : Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2; MS-RTC LM 8; .NET4.0C; .NET4.0E)
Predicted Country : India

[Guest]

I want to know that i am B. Tech. in Food Technology nd Doing M. Tech. in food technology, i am Fluent in Haryanvi Dialect. If i am eligible or not?

[Guest]

i am mba from marketing and bsc from micro bio so i am eligible for the post

Qualification A Graduate or above in Agriculture or allied disciplines like, Horticulture, Animal Husbandry, Dairying, Fisheries, Poultry, Bee Keeping, Sericulture, Aquaculture, Agri. Engg, Agri. Marketing, Biotechnology, Home Science etc., from a recognized Agriculture/Horticultural/Veterinary University.