Aviva Life Insurance Company Ltd Delhi Gurgaon : Customer Support Executive

[Admin]

Aviva Life Insurance Company Ltd.
http://avivaindia.com

Keywords: process flow, forecasting, scheduling

Company Profile
Aviva is UK's largest and the world's fifth largest insurance Group. It is one of the leading providers of life and pensions products to Europe and has substantial businesses elsewhere around the world. With a history dating back to 1696, Aviva has a 40 million customer base worldwide. It has more than 377 billion of assets under management.

Executive-Customer Service Support
Experience:
2 - 4 Years
Location:
Delhi/NCR
Compensation:
Rupees 2,50,000 - 2,75,000
Education:
UG - Any Graduate - Any Specialization

PG - Any PG Course - Any Specialization
Industry Type:
Insurance
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.
Posted Date:
20 Aug


Job Description
- Daily forecasting
- Weekly agent wise scheduling
- Coaching, leave and attendance management
- Work rules and monitor schedule adherence
- Forecasting operational lag time

Desired Candidate Profile
-- Fluency in English
-- Excellent customer service skills including strong communication and listening capabilities
-- Proficient in MS office
Experience in customer services or operations in a multinational company, preferably in the financial services/ BPO sector

Address:
Aviva Tower, Sector Road,
Opposite DLF Golf Course, Sector - 43, Gurgaon – 122003, Haryana
Gurgaon,Haryana,INDIA 122003

Email Address:
careers@avivaindia.com

Telephone:
91-0124-2709000

[Guest]

CURRICULAM VITAE
Dheeraj Kumar
Phone : (+91) 9811885434
09768155524
Email : dheeraj.kumar1 AT indiatimes.com
CAREER OBJECTIVE :
To work diligently and sincerely for the organization towards an effective contribution.
To be in the top level decision making personnel through utilization of inherent skills.
EDUCATION :
EXAMINATION
INSTITUTION
BOARD/UNIVERSITY
YEAR
PERCENTAGE
BCA

Sanlok Institute , Gurgaon

MDU University Rohtak
2008
Pursuing
XII Vivakanand Academy,Gurgaon CBSE Board ,Gurgaon 2006 55%
X Vivakanand Academy,Gurgaon CBSE Board, Gurgaon 2004 50%
WORK EXPERIENCE :
Worked in INDIATIMES.COM as Graphic Designer for 2 year.
Worked in FUTURE WORKS MEDIA LTD (Mumbai) as Roto Artist for 2 months

JOB PROFILE :
Indiatimes.com :
1.Preparing 2D Animation and Wallpaper design as per the needs of the client.
2.Preparation of mobile themes.
3.Worked for operators like Airtel, Idea, BPL, Rediffmail, Tata, Zoom, Relaince etc as per
their needs and requirements.
Future works media Ltd :

1.Rotoscopic Artist.
ACHIVEMENTS :
1. Done Advance Diploma in 3D Animation & Visual Effects From MAAC (Maya Acadamy Of Advanced Cinematics) South Ex New Delhi.
2. SPECIALISATION :-
- Eyeon Fusion(Rotoscope,Cleanup)
- Photoshop n Corel Draw : 2D Animation, Graphics designing, Color correction, Digital
Painting, Resizing, Matte Painting.
- Adobe Aftereffects (Motion Graphics, Compositing)
- Adobe Premier.
- Maya (Modeling and Animation).
POSITION APPLIED :
1. Rotoscopic Artist.
2. Cleanup Artist.
EXTRA CURRICULAR ACTIVITIES :
1. Actively participated at Cultural activities held at school level.

PERSONAL PROFILE :
Permanent Address : House No.739/1, Lane no- 11,
Ashok Vihar,
Gurgaon-122001
Haryana.
Father’s Name : Shr Kunwar Pal.
Date of Birth : 13th Sept, 1987.
Nationality : Indian.
Languages known : Hindi, English.
Hobby : Listen To Music, Watching movies, Dance.
Strengths : Confidence, Patience, Hard Working and Punctuality.
DECLARATION :-
I hereby declare that all the information given above is true to best of my knowledge and belief. And I shall be thankful if I may be given course to serve in your esteemed organization. And I assure you sir/madam, that I shall satisfy my spurious with my work and conduct.
Place :- Gurgaon.
Date :- (DHEERAJ KUMAR)

[Guest]

Dear Sir,

I want to apply for the post of Medical Transcription.

Thanks & Regards,
Dr.Smita Somani.

[Guest]

Curriculam Vitae
JOLLY RATHORE
CAREER OBJECTIVE
To establish myself in challenging position that utilizes my skills and provides professional advancement and continued career growth.
ACADEMIC QUALIFICATION :
- Matriculation from CBSE Delhi Board
- Intermediate from CBSE Delhi Board (COMMERCE) with 64% marks
- Complete Graduation from Delhi University.(B.COM) PASS.

COMPUTER SKILLS
Operating system : MS Word, Excel, PowerPoint & Internet.
EXPERIENCE
sixth month experience in Net Ambit co. In Janak puri, New Delhi.
sixth month experience in softage co.as a auditor in delhi.
I working in a aviva life insurance india ltd co.as a FPA.
HOBBIES
Listening to music, Playing Cricket, Read the book

[Guest]

Sir,
i have been uploading my resume..kindly have a check through it

[Guest]

I need to contact customer executive operation /authority officer who can be kind enough to hear and consider my case as mailed to custserv avivaindia.