www.capita.co.uk Capita India Pvt Ltd Mumbai : BPO Team leader

[Admin]

capita.co.uk

CAPITA
Company Profile
It is UK's largest and leading outsourcing company.

Team Leader
Experience: 4 - 9 Years
Location: Mumbai

Job Description
Team Leader is required to:
Plan, manage, Implement, and deliver KPI & SLAâs as per business requirements
Manage and delegate work fairly within the team.
Lead and inspire team and contribute to team meetings.

Desired Candidate Profile
Should have worked as a Team Leader in back office or voice process for a financial process (mortgage, collections, banking, pension, insurance) for atleast 1 year in an international BPO/KPO/call centre.
Excellent comm. skills

Email Address: naukrihrplus@gmail.com
http://www.capita.co.uk

Keywords: Finance process, back office

[Muazzam Bhatkar]

Hi,
This is Prakrati Kunder with an experience of 1 year 8 months in loans and mortgages. Interested in Back Office Jobs. Resume is attached herewith

Regards

Hi William,

This is Anish Grayan having Total 6 YRS of Work experience as Back Office Executive currently working with WNS Global Services Pvt Ltd as a Acting TL that too i have 4 yrs of KPO Experience ,Please feel free to call on 9220 545 780 Anish Grayan.

Hi,

Myself Muazzam Bhatkar, I am Currently working with Wipro BPO, UHG Insurance process for more than 5 Years my designation is an SME(Subject Matter Expert), and well versed in handling team. Previous I have worked as Assist. accountant with CA. I am Intrested in joining as Team Leader.
My contact details are 9664042898,
Email: bhatkar.muazzam@gmail.com

HI,this is Satya Maharajan working as Team Leader in operations from 22nd Nov 09 to till date in CBay System Pvt Ltd.I have done my graduation in commmerce and currently Perusing MBA in operaions.

Email ID : satyamaharajan@gmail.com.

Thanks & Regards
Satya.M

hi
I am looking for a job in backoffice process

[Rashid Sayyed]

Hi this is Rashid Sayyed from Pune. I have worked in Wipro BPO Pune for 1 year. currently i am working in WNS Global Services since last 1 year in a finance process. the process is so critcal & involves a lot of MS-Excel use & Non-verbal communication (Oracle CRM) as well. in the process, we deal with almost all the top Banks & Insurence companies of US. i am very familiar with the working of the banks & insurence company of the US.

feel free to contact me on
Cell# 9960421970
Email- britemun AT gmail.com

Best regards'
Rashid sayyed
Sr CSA.
WNS Global Services, Pune

[Payal Doshi]

Hi, This is Payal Doshi, Having an Backoffice experience of 2 Yrs and 8 months with Billing and Commercial Team from Reliance Infostreams. Crrently handling
- Bill Generations USA, UK, China, Hong Kong, Singapore, Malaysia, Europe
- Billing Discount Calculation & Monthly vendor payment
- Waiver posted
- Refund cheque Dispatched to customer address
- Invoice And annexure mail to customer mail ID
- Escalations issues Can be forwarded to concern department & resolved etc,. I want to apply for Backoffice Process (Mumbai).

Feel free to cantact me

Thanks & Regards
Payal Doshi

[pathakshubham84]

My Name is Shubham Pathak.I’m a commerce graduate from Mumbai University with 65% aggregate marks. Having 3.5 res of experience in financial services industry currectly working in JP Morgan chase Mumbai.

Work Experience:
Ø JP Morgan Chase :
In JP Morgan I’m working in Treasury & Securities Services line of business, specifically in (WSS) Worldwide securities Services (from past 3.5 Years) as Senoir Team member. I’ve worked predominantly with CASH Management Teams (Serving Institutional Clients i.e. MNC Banks).
1] For instance with Overdraft Team, my job in this team is to research the OD in client’s account & provide the reason of OD.
2] Under cash Management I have executed various Cash Projection Reports (reconciliation of client’s v/s JPM projections) which helps the client to keep track of their end of day Cash balances and invest the same & Debit Interest charge reports.
I also got the opportunity to work with Trade Reporting Team, my role is to report the fail trade (the reason of failing/ discrepancy) which are executed by client. So that client & various other parties rectify the discrepancy & settle the trade in the market.

Ø Skills:
Knowledge of Global Custody, Cash management, Trade Reporting, MS Office

Best Regards
Shubham Pathak
pathakshubham84 AT yahoo.co.in
(M) 9892660842

[honda]

a few days back i had just visit one of the worst bpo... all goes to capita... for a back office job but it had the worst employees who even while speaking we would feel like we had taken some loan frm them....it was at logitech park on 5 th floor in tower 1 andheri east mumbai india,,,the receptionist who was as just decorated with make up..the hr who takes interview( girl fair complexion,,,strait hair ,,tall) could not get her name was just to rude..she was acting as if we had come to borrow money frm her........i just wonder how the company is going on & the worst part they r no ready to inform on process which have an opening....

Thanking u keep up the "GOOD" work

sorry but capita sucxxxxxxxxxxxxxx

[Guest]

Hi, this is sheetal 28 years old commerce graduate currently working with Reliance Info streams. Since 25 th march 2010 onwards working on ACS that is audio conference desk as back office executive deals with conferencing .We conduct pre market and post market call for Indian companies like HDFC,ENAM DIRECT, RELIGARE Securities Reliance money, Hedge securities, KASSA ,and many more .Also having International clients like Sapient, Siemens, Credit Suisse, And many more. We help the customer by providing them after conference service like ftp link or call transcription or cd of the conference services also gives them online portal facility as well .Basically the project is joint venture of Reliance and Intercall Apac Australian Based Company dealing in conferencing services

[Guest]

CURRICULUM VITAE

J.ASHOK KUMAR ashokj83 AT yahoo.com

CAREER OBJECTIVE

To apply full potential of my intrinsic talents and to take upon the inspiring
and challenging task and to do my duties with genuineness and effectiveness.


ACADEMIC CHRONICLE

- B.Com., 2004 D.G. Vaishnav College I Class-66%

- H.S.C. 2001 Nazareth M.H.S. School I Class-81%

- S.S.L.C 1999 Nazareth M.H.S. School I Class-66%


COMPUTER SKILLS

Languages : C, C + +, VISUAL BASIC

Data Base : MS Access 2000

Internet Applications : HTML

Operating Systems : MS DOS, WINDOWS 98/2000/XP

TECHNICAL SKILLS

- Practiced English Typewriting

SKILLS
- Comprehensive problem solving abilities
- Verbal and written communication skills
- Ability to deal with people diplomatically
- Willingness to learn
- Team facilitator


WORK EXPERIENCE

Worked as TRANSCRIPTION PROCESSOR
Specializing in account opening and
quality check for Barclays Bank PLC
in TATA CONSULTANCY SERVICES LIMITED
(Through Aargee Associates)
From February 2005 to June 2006.

Worked as PROCESS ASSOCIATE
Specializing in Credit Balance Analysis, Claim examining
in PEROT SYSTEMS BUSINESS SOLUTIONS
From August 2006 to May 2008.

Working as SENIOR CUSTOMER SUPPORT EXECUTIVE
Specializing in creating and quality checking of lending facilities
for Barclays Bank PLC
in INTELENET GLOBAL SERVICES PVT. LTD.
From September 2008 to till date

[Guest]

Hello,
I am Reshma Kanade, graduate from commerce faculty and appearing for M.com. I am willing to work in finance process. I am currently working in kgl from last 3.8 yrs, its a e-publication co. I have no experience in finance.
Regards,
Reshma

[Guest]

Ravi Shrivastav
E-mail : mailittoravi AT gmail.com
Objective
An opportunity that enables me to apply the skills, knowledge and learning’s I have acquired during my academic pursuits & through work experience in the field of marketing, for promoting the best interest of the organization and helping the latter scale distinguished heights.
Work experience
HDFC Bank
Investment Advisor-Equities & Private Banking Group (August 2010 till date)
Catering to the Banking & Investment needs of Private Banking Clients, & Portfolio Management (95 Crores).
Ensuring third party product mix & banking objectives are met.
Compliance & Strict Adherence to operating processes laid down by the bank.
Standard Chartered Bank
Relationship Manager-Premium Banking (July 09’--Aug 2010)
Managing & expanding the assigned base; generating revenue by cross selling various third party products (i.e. Insurance, Investments, Asset & Remittances etc.)
Managing Customer Service & Operation
Achievements
Consistent Performance Across the products
Highest Net Promoter Score in the branch
Reliance Money Ltd.
Center Manager (Managing Team) (April 2006- July 2009)
Instrumental in Business Development & Sales Management.
Managing direct sales team.
Handling Customer Service & operation’s team of the branch.
Adhering to business processes in all respect of the branch operation.
Achievements
Awarded by Reliance Life Insurance for business for the quarter AMJ 07’.
Awarded by Reliance General Insurance for business in the month of Aug 07.’
Won sales contests (Corporate Hamla, Chak-De, Khazana Hunt, & Monsoon Money).
Activated offline broking business for the assigned territories.
4) ICICI Prudential Life Insurance Co Limited.
Financial Services Consultant (Since Nov 2004 to April 2006)
Instrumental in Selling Life Insurance products.
Actively involved in doing a detailed personal financial review followed by providing a financial solution by way of suitable mix of investment plans to customers.
Open market prospecting for enhancement of customer base.
Involved in issuances & after sales services to the clients.
Achievements
Won “Flash” Certificate for a brilliant Start with ICICI Prudential.
Won “Men In Blue” Award for highest business in the Direct Marketing Channel across Mumbai in Aug 2005.
Certifications
AMFI-75%
IRDA-64%
Depository Operations
TRAINING & Development
Successfully completed training on Compliance, Anti-Money Laundering & various banking regulations by Standard Chartered Bank.
Undergone training program (Conducted by ICICI Prudential) about various aspects of insurance industry and competitors in the market.
Training Program (Level I & II), on Depository Participants.
Undergone In-House training programs for various products of Reliance Money.
ACADEMIC
Course College University Marks
M.M.S (Marketing) BabaSaheb Gawde Institute Of Management Studies,
Mumbai Central Mumbai 68%
B.Sc (Electronics) A.N College, Patna Magadh 71%
Extra Curricular
Participated in school & inter-collegiate cricket competition.
Member of organizing committee-cultural events at BGIMS.
Active participant in paper presentation at college level.