www.mediaserveonline.com Mediaserve Australia Pvt Ltd Chennai : Customer Service Executive

[Admin]

Mediaserve Australia Pvt. Ltd.,
http://www.mediaserveonline.com

Keywords: telemarketing, telecaller, customer service, client service, online chat support, american accent, BPO, call center, account executive, account servicing

Company Profile
Mediaserve is an Australian company that caters to agencies and clients in US and UK for the design services that we provide.
We have accounts with some of the biggest names in the Advertising world.

At Mediaserve, we have a philosophy of constant growth with innovation as the key and focus on employee standards and comfort.


Customer Service Executive

Experience:
2 - 5 Years
Location:
Chennai
Compensation:
Rupees 2,25,000 - 2,75,000
Best in the Industry incentive structure
Education:
UG - Any Graduate - Any Specialization;Graduation Not Required

PG - Any PG Course - Any Specialization;Post Graduation Not Required
Industry Type:
BPO/ITES /CRM/Transcription
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.
Posted Date:
20 Aug


Job Description
Provide prompt and quick solutions to customer queries
Voice and Chat interaction required
Previous experience compulsory
Salary range: 2.5 Lakhs per annum


Desired Candidate Profile
1. Should have experience in client servicing
2. Should have excellent language and communication skills


Executive Name:
Solomon

Address:
Not Mentioned

Email Address:
solomon@mediaserveonline.com

Telephone:
9884752912

Reference ID:
MS-CS01

[pradeepa.s]

I hve completed my mca and i hve scored 1st class.i wrked in tech support in sutherland for 1mnth.i hve communication skill.

[Guest-IJT]

Name : rajiv goyal
Email : arhomeloans2009 AT yahoo.com
Designation / Skillset : asst sales manager /sales/home loan
experience in banking and insurance

Resume :

OBJECTIVE
To be a vital contributor to the success and growth of a results-driven organization where acquired skills and education will be utilized toward continued growth and advancement.
SUMMARY OF PROFILE
- More than 6 years of experience ranging from sales executive to Sales manager.
- A team player with good coaching, teaching and communication skills necessary to promote services or concepts.
EXPERIENCE
5. HSBC BANK

Period : Since July 2010 To April 2011
Designation : Asst Sales Manger(HOME LOAN)
- Deals directly to the self generated leads clients.
- Making channel partners to real estate consultant.
- Achieving the target from 1cr to 1.5cr.
- Handling the team of 5 executive for home loans.
4.FULLERTON INDIA CREDIT COMPANY LTD

Period : Since June 2009 To July 2010
Designation : CHANNEL MANAGER (PERSONAL LOAN)
Job Profile :
- Recuriting Team Leaders for with their team.
- Managing the team of 60 people for personal loan .
- Tapping the DSA generating the code for the same .
- Maintaining the relationship with customers.
- Strict adherence and compliance of the banking guidelines for new loans
- Examined evaluated and recommended approval of customer applications for personal loans for review by credit department

3.HDFC STANDARD LIFE INSURANCE LTD

Period : Since August 2008 To May 2009

Designation : Sales Development Manager(SDM)
Job Profile :
- Selling life Insurance directly to the self generated leads clients.
- Achieving highest rate of conversion from company leads(48% to 60%).
- Maintaining the relationship with customers.
- Achieving the target from 3 to 5 lacs monthly basis.
2.CHOLAMANDALAM FINANCE LTD
Period : Since November'2006 to July 2008
Designation : Team leader -Personal loans
Job Profile :
- Recruiting, Training and supervising a team of 10 sales officers for garnering of personal loans files.
- Strict adherence and compliance of the banking guidelines for new loans.
- Examined evaluated and recommended approval of customer applications for personal loans for review by credit department.
1.IDBI , Mumbai
Period : February 2005 to October 2006
Designation : Sr. Executive
Job Profile :
- Worked as a sr. sales executive for twenty-one months.
- Did the field work of sourcing the file from different sources. .
- Completing the target upto 10 to 15 lakh individually.
- Handling the team of 5 people and completing the target from them..

ADDITIONAL EXPERIENCE :
- Knowledge of Saving as well as Current account.
EDUCATION
- S.S.C. 2002 from Mumbai Board with Second Class.
- H.S.C. 2004 from Mumbai Board with Second Class.
- B.Com. 2008 from Mumbai University with Second Class.
- Appeared for MBA in Marketing Management from ICFAI
Institute of management

Date :
Place :
(RAJIV GOYAL)
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More Information about this submission and submitter :-
___________________________________________________
Submission ID : 4321413
Date & Time : 2nd Jul 2011 5:12 AM (UTC)
IP Address : 115.97.48.169
Browser Info : Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; InfoPath.2; .NET CLR 2.0.50727; msn OptimizedIE8;ENUS; AskTbPTV2/5.9.1.14019)
Predicted Country : India