www.emmvee.in Photovoltaic Power Pvt Ltd Bangalore : Techinical Sales Support Engineer

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Emmvee Photovoltaic Power Private Limited Bangalore : Techinical Sales Support Engineer
Company Name : Emmvee Photovoltaic Power Private Limited ( emmveesolar.com )
Company Location : Bangalore
Designation (of vacancy) : Techinical Sales Support Engineer
Company Website : www.emmvee.in

Job Description, Candidate Profile, Company Profile, Company Address :
TECHNICAL SALES SUPPORT ENGINEER - PHOTOVOLTAIC

Job summary/description :
The Technical Support Engineer will be responsible for both pre and after sales technical support. He will maintain daily contact with customers, sales team and the factory technical team. He will be responsible for collection and preparation of product related material/information and handles all after sales activities besides responsible for collaborating with the internal and external development of the technical support system and procedures.

Essential duties & responsibilities :
** Provide technical assistance to customers and sales personnel on product-specific issues and/or troubleshooting.
** Assist in training and education
** Prioritization of projects and customer requests.
** Other tasks as assigned by management.

Knowledge, skills & abilities :
** Must have and maintain detailed knowledge of common products and components used in PV industry.
** Ability to prioritize and delegate workload, and measure/manage Performance.
Written, verbal, and visual communication skills appropriate for conveying technical features, benefits and requirements of
products and their application. Must be able to articulate complex technical information to others in an easy to understand
manner.
** Basic office computer and Internet skills, including proficiency with MS Office, are required.
** Experience working with ERP and CRM computer systems.
** Must be organized and able to multi-task to meet deadlines in a fast-paced, high volume environment.

Minimum educational level :
** BE/B.Tech(Electrical); ME/M.Tech (El) preferred.
** PVt Certification

Minimum experience :
** 3-5 years experience in Solar Photovoltaic are a prerequisite and being able to demonstrate a deep understanding of the photovoltaic
market; with a strong technical background in any kind of PV Company in PV technical sales, support or customer service
** Experience in remote technical issue diagnosis a plus.

Location : Bangalore
Compensation :Rs. 5 to Rs. 10 lakhs - negotiable

More Information about this submission and submitter :
Submission ID : 4917959
Date & Time : 30th Nov 2011 6:52 AM (UTC)
IP Address : 119.226.84.114
Browser info : Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0)
Predicted Country : India