September 11th, 2008, 02:04 PM
Post Count Number #1
www.inventurus.com Knowledge Solutions Mumbai : Analysts, Data Management process
INVENTURUS KNOWLEDGE SOLUTIONS
http://www.inventurus.com
Keywords: Data Management, Analysis, Research, Rule Based Data Processing
Company Profile
Inventurus Knowledge Solutions is a leading multi-national Knowledge & Business Process Outsourcing
and Consulting Services Company, led by a management team of seasoned professionals.
Funded by one of the worlds largest individual public and private equity investors, and with operations in the
USA and India, Inventurus delivers cash flow and cost optimization solutions to the Healthcare and Legal markets in the USA
Analysts for a Data Management process
Experience:
1 - 3 Years
Location:
Mumbai
Education:
UG - Any Graduate - Any Specialization
PG - Post Graduation Not Required
Industry Type:
BPO/ITES /CRM/Transcription
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.
Posted Date:
22 Aug
Job Description
Key Responsibilities:
Handle data management work for clientâs customer relationship management (C RM) software
Job involves the following:
-- checking contact details (name, address, phone number, email) of the client's business partners entered in the clientâs CRM software system
-- identifying if there are errors in these contact details
-- performing research using Google, company websites and other databases to obtain the correct information (mostly address and phone number), if there are errors in the contact details
-- contacting client executives by email (and phone, in some cases) for additional information (if required) on errors in the contact details
-- correcting/updating the contact details in the CRM system
Desired Candidate Profile
Key Responsibilities:
Handle data management work for clientâs customer relationship management (C RM) software
Job involves the following:
-- checking contact details (name, address, phone number, email) of the client's business partners entered in the clientâs CRM software system
-- identifying if there are errors in these contact details
-- performing research using Google, company websites and other databases to obtain the correct information (mostly address and phone number), if there are errors in the contact details
-- contacting client executives by email (and phone, in some cases) for additional information (if required) on errors in the contact details
-- correcting/updating the contact details in the CRM system
This job requires the following traits and abilities:
-- attention to detail, so that we identify and correct errors
-- handle large volumes of information (contact details in the CRM system)
-- perform research to obtain the right information, of there are errors
-- diligently follow up with clientâs executives to get the right information
Experience and Qualifications:
-- Experience in a rules-based data processing role in a BPO firm
-- Attention to detail
-- Ability to perform research using Google and company websites (mostly address and phone number)
-- Any degree
Executive Name:
Aditya
Address:
INVENTURUS KNOWLEDGE SOLUTIONS
4th floor,Corporate Center
Nirmal Lifestyle
Mulund(W)
Mumbai,Maharashtra,INDIA 400080
Email Address:
aditya.venu@inventurus.com
Telephone:
30711100
Reference ID:
DAHB01