H-Axis Media communications
http://www.h-axis.co.in

Keywords: Work in an upcoming BPO with maximum growth oppurtunities

Company Profile
H-AXIS is an organisation started by a group of industry professionals who understand the ITES market in and out AND know how to DELIVER the BEST.


Customer Care Executive

Experience:
1 - 2 Years
Location:
Pune
Compensation:
Rupees 1,75,000 - 2,75,000
Education:
UG - Any Graduate - Any Specialization

PG - Any PG Course - Any Specialization
Industry Type:
BPO/ITES /CRM/Transcription
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.
Posted Date:
28 Aug


Job Description
*Answer outbound calls
*Document the calls to ensure all information is captured
*Ensure one time call resolution
*Maintain accuracy of information given and documented
*Adhere to standard operating procedures required by the process
*Attend briefings, trainings/refresher sessions and meetings as required
*Should be able to work in fixed shifts


Desired Candidate Profile
*Excellent Communication skills
*Logical reasoning and analytical skills
*Ability to work with speed and accuracy
*Prioritizing and organizaing skills
*Team working
*Should be able to work in night shifts

Executive Name:
Fatema

Address:
H-Axis Media communications
Shop No 5, office No 1 & 1A, Rose Avenue, Salunke Vihar Road.
Pune,Maharashtra,INDIA 411048

Email Address:
fatema@h-axis.co.in

Telephone:
9372793989