www.kochar.com Infotech Pvt Ltd Amritsar : Quality Manager

[Admin]

Kochar Infotech
http://www.kochar.com

Keywords: Quality Assurance and Manager Quality, BPO KPO

Company Profile
Kochar InfoTech (P) Ltd is a part of Kochar group of Industries having interest in IT, Consulting, Telecom and BPO Services. Kochar Infotech (P) ltd has been endeavoring services for the past 19 years and has had stable growth path.The company is a strong 500+ people organization and is growing at an incredibly fast pace. We enjoy a distinctive position in our clients due to the high quality of work and have a good client list including Airtel, Mantra Online, Spice,Samsung, Hero InfoTel and a host of others where we have been either consulting or operating various services for them in the various parts of the country.

We have one of the most advance infrastructures in the region and are one of the largest teams on Mobile Data Services in the country. We have been selected as the development partners for Nortel and are among the very few selected in India. We are the fifth strategic partners of Bharti Teletec others being IBM Daksh, Hinduja TMT, Emphasis.The organization has made huge investments in the Telecom and IT infrastructure and has a 12,000 sq ft state of the art facility. Kochar, in the coming year is looking towards becoming a 1000 people organization in the next one year.


Quality Manager

Experience:
6 - 8 Years
Location:
Amritsar
Education:
UG - Any Graduate - Any Specialization

PG - Any PG Course - Any Specialization
Industry Type:
BPO/ITES /CRM/Transcription
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.
Posted Date:
03 Sep


Job Description
Should be having good Experience in BPO
-Assuring Quality Standards
-Managing a team of 10-15 QA's and TL's
-Preparing Quality Audit Plans, Supervision and Leave Scheduling of Quality Auditors and preparing Quality Audit Reports.
-Conducting regular reviews / Analysis and Team Meetings to ensure on schedule of quality auditors and preparing Audit Reports.
-Ensures Feedback and Corrective Action.
-Should be having good knowledge of Process Mapping, Team Building, Client management, Preparing and generating Reports.


Desired Candidate Profile
-Green Belt Trained Preferably
-Excellent Man Management Skills
-Excellent Data Presentation Skills
-Ensuring Compliances of analysis with the guidelines of analysis set, which in turn shows the effectiveness of monitoring and analyzing the effectiveness of monitoring.
-Training TL's in Quality Assurance approach and Methodologies
-Should have Good Exposure in Tech Process as QA
-Should have good Knowledge of Quality Tools
-Should have good Analytical Skills
-Should have good Knowledge of Quality Compliances and Process Improvement.

Address:
Not Mentioned

Email Address:
careers@kochar.com

Telephone:
Not Mentioned

Reference ID:
Mgr Q

[Guest]

RESUME

G.OBULI
250/101, Kalarampatty main road,
Sabapathy Kadu,
Kitchipalayam (PO),
Salem – 636015
obubala AT yahoo.co.in
97917-43971

Objective:
To be closely associated to an organization in which provides opportunities for excellent career growth and vast scope for inter-personal skills development to reach great heights in my professional career.

Educational Qualifications:
Master Degree in Computer Science (M.sc.[IT]) - Studying First Year through Annamalai University DDE, Salem.
Bachelor Degree in Computer Science (B.sc.) - Studied and Passed with 67% in AVS College of Arts and Science, Ramalingapuram – Salem under University of Periyar – Salem.
Higher Secondary: Studied and Passed with 77% in Gugai Higher Secondary School, Line Medu, and Salem-636006.
SSLC: Studied and Passed with 75% in Veeralakshi Vidhyalaya School, Salem-636006.

Professional Experience:
1. Worked as a Computer Faculty at Jieva Computer Centre, Salem-9 for One and Half Year From 5-Apr-2004 to 7-Nov-2005.
2. Worked as a Computer Faculty at CSC Computer Education, Salem-6 for Four Year From 9-Nov-2005 to Till Now.
Technical Skills:

Operating System : Windows XP, MS-DOS6.22
Office Packages : Microsoft Office 2003
Accounting Packages : TALLY 9.0
Languages : C, C++
GUI Language : Visual Basic 6.0
DBMS/RDBMS : FOXPRO 2.6 / MS-Access, Oracle 8i
Web Technology : HTML, DHTML, MS-Front Page
Animation & Design : Photoshop 6.0, MS-PowerPoint
Skills Summary:
- Having Good Typing Skill.
- Ability to perform in a team or individual environment.
- Having Good Knowledge in Maintaining of Accounts and Inventory Details using Tally Package’s Recent Versions.
Project 1:-

Title : Bus Traveling Information System
Platform : Visual Base 6.0 using MS-Access
Description : This project is maintaining Reservation, Cancellation of tickets, Fare details, Enquiry Maintenance.
Personal Profile:

Name Obuli.G
Father’s Name Ganeshan.M
Age & DOB 27, 11.02.1983
Sex Male
Marital Status Single
Nationality / Religion Indian / Hindu
Permanent Address 250/101, Kalarampatty main road,
Sabapathy Kadu,
Kitchipalayam (PO)
Salem – 636015
Ph: 97917-43971

Declaration

I consider myself familiar with computer science aspects. I am also confident of my ability to work in a team. I here by declare that the above given information are true to the best of knowledge and belief.
Yours truly,

[G.OBULI]

[Guest]

Im looking for a job

[Guest]

i am looking for job i have done +2 in non medical and i knows english well. may i able for any job in kochar at amritsar.

[Guest]

Dear Team,

I am looking for a job in HR I have call center experience as well.

My name is Ayush Anand

[Guest]

VINNI SONI

E-mail – soni.svinnovatives AT gmail.com

A thorough and hard core marketer strongly believing in structured and innovative brand building with a passion for delivering good results , capable of transforming underperforming units into reasonably good profit centres by optimum use of the available resources and motivation.
PROFESSIONAL EXPERIENCE : 14 years
Presently , free-lancing as a Consultant for Somani Group for its educational venture in
collaboration with an Australian University.
Projects undertaken as a consultant : Amritsar: Feb 2011- July ,2011
Consultant : Shri Edu services : A company with stakes in overseas education, immigration, project trainings for six months in engg colleges in Punjab .
Project Head : SBDS Group Of Colleges Dec.2009- Sept.2010
*Project undertaken and successfully completed at Bhikiwind, an Educational institution promoted
and established by Captain Bikramajit Singh ( OSD to ex CM Punjab)and affiliated to GNDU.
*As a consultant with Ferozpur College Of Engg and Technology for admissions and placements
Job Responsibilities
Application, Documentation , Laisioning with Govt. authorities , Inspection, Marketing and Brand Building.
Amritsar College of Engineering and Technology
Duration : 4 years and 6 months (May ,2005 - November, 2009)
Designation : Admission in-charge and Head of the Department
ACET is one of the premier league institutions amongst 106 affiliates of Punjab Technical University. It is the third best college in the region according to the counseling data and the only self funded college in Punjab with NBA Accreditations
Job Profile as Admission In-charge
- Brand building through liaison with institutes, organizing various events, for the institute.
- Handling counseling and admission to various programmes
- Keeping and maintaining student personnel records
- Conducting entrance tests for the different courses offered by the university
- Coordination with prestigious schools of the region about students
- Providing general assistance & administrative support to the Registrar and management
- Active involvement in planning new courses to be offered by the university
- Maintaining all types of MIS (Data of the students of the region, data of various entrance exams)
- Providing general assistance & administrative support to the management
Job Profile as Head of the Department of Management Studies and Computer Applications
- Preparation of documents for the inspection of ACET by AICTE through which the college has been approved by for its courses.
- Administration of the department, preparation of work schedules, distribution of duties and reporting to the management about new developments in the field of professional education which could be effectively implemented in the organization.
- Preparing the institute to meet the benchmarks.
- Handling a team of twenty two people.
- Organizing Training sessions.
Job Profile as Faculty of Management Studies
Organizational Behavior and Labour Welfare to Engg. and Management students.
Organization : Modi Revlon Duration: 7 months
Company Profile : Modi-Revlon is the formidable alliance between the Modi Group and the world famous Revlon of USA. Modi-Revlon has entered the Indian market and has redefined the concept of beauty care in India. It brings to the Indian women an exciting range of international cosmetics, toiletries and fragrances - all adapted to suit the local conditions and preferences. Modi-Revlon draws on the expertise of Revlon’s premier Research Centre in Edison, New Jersey (USA), to harmonise its international product offerings with the needs and preferences of the Indian women.
Modi-Revlon’s product portfolio currently consists of Lipsticks, Nail Enamels, Eye and Face Make-up, Flex Shampoos, Flex Conditioners, Charlie Cologne, Body Sprays, Talc and Fire and Ice cologne.
Designation : Regional Manager North,
Job Responsibilities
- Handling Franchisee operations in my region.
- Training and recruitment, achievement of targets
- Designing, Product Promotions.
- Handling a team of around 70 people
- Assigning weekly and monthly targets
- Presentation of the monthly reports
- Responsible for checking all the counters of the company counters
- Liasioning with Distributors and CFAs of my region.

Organization : WWIC S Ltd Chandigarh Duration: 1 year and 7 months
Corporate office : Toronto, Canada
South East operations : Mohali, Chandigarh
Company Profile : WWICS is a world leader in providing Global Resettlement Solutions offering customized solutions in various streams of Immigration, Placement and Settlement like: - Permanent Residency (Pre Landing Immigration Services) -
Designation : Manager Customer Care at Zonal office-Jalandhar)
March :2004: Best Presentation out of 55 branches in India and overseas
Job responsibilities :
The job responsibilities were of informal teaching which were unlike classroom teaching but involved one to one teaching to the members of families applying for immigration.

- Guiding the clients regarding documentation, Case filling
- Interview preparations
- Making business projects for the clients
- Counseling, suggesting settlement plans to the clients and briefing them about licensing for their respective jobs.
- Making presentations to various clients, leading a team of 6 people and reporting to G.M operations at head office.
Organization : Ebony Retail Holdings, Amritsar
Company Profile :Ebony Retail Holdings Ltd. provides retailing services. It offers apparels, household items, cosmetics and personal care products, jewelry, fashion accessories, stationery, furnishings, crystal ware, and prams retailing services. The company owns and operates retail stores under Ebony and book stores under Wordsworth brand names and is based in New Delhi, India. Ebony Retail Holdings Ltd. is a subsidiary of DS Group.
Position Held : Floor Manager (Lifestyle & Household sections) Duration: 1 year
It was adjudged the best profit making centre out of 9 Ebony retail stores across North India.
Job responsibility
- To organize the retail business including shop-floor planning
- Product sourcing
- Administration
- Conducted product training and other customer interaction skills to all front Line sales staff.
- Actively involved in the recruitment of Sales Executives
- Visual Merchandising
- Handling a team of 40 people
- Given additional charge of Unit HR activities by GM-HR
Organization : Sterling Holiday Resorts (Zonal office-Delhi)
Corporate Office : Chennai
Profile of the Company :- The company has holiday resorts at various places and manages a time share basis at these resorts.

Designation Manager-Corporate Sales Duration : 1 year
- Lead all sales initiatives with focus on corporate structured deals
- Build synergies for both client and employer
- Handling a team of 9 people Laisoning with different organization for sale of time share
- Brand Promotions
Organization :Standard Chartered Bank, Amritsar Duration: 3 years
Consultant –Direct Sales Agents
*Recruitment and Training of all Sales Agents
* HR Consultant to all DSAs
Organization ;-Informatics Computer SystemsPvt Ltd Durations :2 years
Location :Amritsar
Corporate Office :-New Delhi
Company Profile: Provides Services in Computer Education School, Institutional Training and
Individual Training
Designation:-Branch Head
*Set up the Organization,
*Finance/Administrative/Sales/Academic roles
ACHIEVEVEMENTS
- ACET was the only college amongst the affiliates of PTU to achieve 100% admissions
NBA accreditations to ACET the highest bench mark in technical education
(feb,2009)Presented an award as NBA co-ordinator.
- Achievement of 135% of the given targets in Modi Revelon for three consecutive
months
- Best Manager Sales for the quarter, achieved 100% targets in sales
- Best Corporate sales manager in Sterling for achieving % targets in sales
- In 1999, given a certificate of merit for good screening of candidates for marketing by the
Branch Manager
ACADEMIC CREDENTIALS
Education
!982-1986 GURU NANAK DEV UNIVERSITY, Armritsar
Graduation with honours securing 70% marks
1987-1989 GURU NANAK DEV UNIVERSITY, Armritsar
Post Graduate Degree in Political Science 2nd Rank Holder in University , securing 71% marks
1996-1996 ICS LTD Amritsar
Diploma in Computer Science (Advanced Level)
1996-1998 INDIRA GANDHI NATIONAL OPEN UNIVERSITY, Delhi
Post Graduate Diploma in Human Resources Development
Topper in the study circle in Punjab Zone II
1997-2000 INDIRA GANDHI NATIONAL OPEN UNIVERSITY, Delhi
Masters in Business Administration (HR) securing 75% marks
2000: Indian Institute of Marketing Management Chennai
Diploma in Software Exports
STRENGTHS
- Effective communication skills
- Excellent time and work management
- Self-disciplined
- Proactive & Problem solving
- Leadership & Team Building
RELEVANT SKILLS
- Linguistic Skills : English, Hindi and Punjabi
- MS-OFFICE (MS-Word, MS-Power Point, MS-Excel)
- Internet Tools

[Guest]

JASPREET SINGH
jaspreetsinghjassi11 AT gmail.com ,
singhj70 AT yahoo.com


OBJECTIVE
Seeking a responsible and challenging career that will best utilize my knowledge and skills to achieve the organizational goals.
EDUCATIONAL QUALIFICATIONS
Academic Records
Qualification Year Passing Board/Univ. %age
MCA 2008-11 Punjab Technical University Result waiting

Bsc.(computer 2008 GNDU University,Amritsar 50%
maintenance)
SKILL SET
- Languages : C, C ++, SQL, PL/SQL, Visual Basic 6.0, HTML, PHP
- Operating Systems : Windows –XP.,Windows-7.0, ,Windows Vista
- Database Technologies : MY-SQL,SQL Server 2008
- Packages Used : MS-Office 2007
AREA OF INTEREST
- .Net , PHP
UNDER SIX MONTH TRAINING IN (.NET)
PROJECT UNDERTAKING
- Title :- Institute Management System
- Duration :-2 Months
- Platform :-Window –7.0
- Environment :- Frontend C#.net and Backend SQL Server 2008
- Project Description :- This project is used to manage the process of institute. In this project we will retrieve the information of student or update the information easily. If any new student comes into the institute for admission all the information regarding the student and in which course he/she wants to take admission and also what is the fees structure of that course or what the roll no given to the student all the information is store into the database. We can easily retrieved, changed, update or saved the information whenever we want. Information regarding the teacher or non teaching staff are also store in the database in this project .we will also manage the books issued detail to the student in this project. Mainly this project is covering the all modules of institute.....
- Title :- Manufacturing company
- Duration :-4 Months
- Platform :-Window-7.0
- Environment :- Frontend ASP.net and Backend SQL Server 2008
- Project Description:-Manufacturing management is a collection of technologies and methods used to define how products are to be manufactured. This project is used to manage the purchase ordering of raw materials, quality control, stock, sale ordering of finish good and other resources, employee personal detail and set manufacturing schedules. Information is store regarding these departments into the database…..

[Guest]

SUBEG SINGH
sonubahoru AT gmail.com
Career Objective- To Work with organization with a professional setup where I can
get an opportunity to face multiple challenges.
QUALIFICATION-
Exam Passed University /
Board Year of Passing Division(%age) Subjects taken
MCA (Persuing final year) Punjab tech. university 2012 1st
(75%) PTU MCA
B.Sc.[Eco.] GNDU 2009 2nd
(52%) Computer,Economics,Quantitative tech.,Punabi ,English)
12th

PSEB 2006 2nd (55%) Mathmatices,Economics,Businee mgt,Punjabi,English
10th PSEB 2004 2nd ENG,PBI,HINDI,MAT,SS,SCI,AGR,PHY.EDU,

SKILLS -
Operating Systems - Windows, MS-DOS
Programming Languages - C, C++, Java
Databases - Ms-Access, Sql-Server-2000
Special software - MS-WORD, MS-Power Point
Working knowledge of Adobe photoshop,corel.

HOBBIES
- Net surfing, chatting with people.
- Listening to soft music
- Playing chess

[Guest]

CURRICULUM VITAE
MICKLE SHARMA
micklesharma AT gmail.com
OBJECTIVE :
Looking for the best opportunity in your esteemed organization where I would be able to utilize and enhance my potential while being resourceful, innovative, flexible and to excel in the field of telecommunication through creative challenging work , an aptitude for teamwork and enthusiastic desire to learn all I can .I would like to work in challenging environment which would add my knowledge and expertise in conjunction with company’s goals and objectives.
CORE COMPETENCIES :
- Excellent Communication Skills.
- Multi Platform working ability.
- Ability to understand new technologies and systems at nice pace.
- Hard Working, Truthful and Dedicated.
ACADEMIC QUALIFICATIONS :
Degree/
Qualification Name of the
Institute Examining
Authority (%age)
Year of Passing
High School Examination
K.V. NO-4, Mamun cantt.
Pathankot
C.B.S.E-DELHI
71.8
2006
Higher Secondary Examination
K.V. NO-4, Mamun cantt.
Pathankot

C.B.S.E-DELHI
73.6
2008
Pursuing B.tech (C.S.E)
Sri Sai College Of Engineering and Techonology-badhani
P.T.U- JALANDHAR
73.4 aggregate till 6th sem
2012
INDUSTRIAL /INSTITUTIONAL TRAINING
- Six weeks institutional training in Core Java and CCNA at NETMAX TECHONOLOGY CHANDIGARH.

SOFTWARE EXPOSURE
Languages C,C++,Core Java
Operating Systems Windows XP/ 7.
ACHIEVEMENTS
- Passed the 46th Annual All India UN Information Test with 62%.
- Passes the National Science Olympiad Contest two times.
- Participated in group song competition organised by bharat vikas parishad at zonal level.
- Got a Certification of Social Service(HelpAge India).
- Participated in 8 days high altitude trekking programme covering approximately 100 km distance and gained 3400 metres height in d age of 10.
- Got 1st,2nd and 3rd positions in many extra curriculum activities like Extempore speech,Poem recitation,Sports activities,singing competitions,quiz competitions etc. (inter house competitions).
HOBBIES
Surfing Internet, Listening to the music, singing, writing poems etc.

[Guest]

i need job in operations, i had done MCA from RIMT(MANDI GOBINDGARH NEAR SIRHIND). I NEED OFFICE JOB IN AMRITSAR(PUNJAB).
MY RESUME
CURRICULUM VITAE
Jasvinder Kaur Sethi
Email –jassmca17 AT yahoo.com
CAREER OBJECTIVE
Seeking a position to utilize my skills and abilities in the Information Technology that offers Professional growth while being resourceful, innovative and flexible.
ACADEMIC QUALIFICATION
MCA from RIMT-IMCT, Mandi Gobindgarh under Punjab Technical University (P.T.U.) 2007-2010 batch, aggregate 76%
B.com (Arts.) : Secured 51% under Punjab University (PU) in 2007.
XIIth : Secured 49% under Punjab School Education Board (P.S.E.B.) in 2001.
Xth : Secured 59% under Punjab School Education Board (P.S.E.B.) in the year 1999.
WORK EXPERIENCE
Fresher

ACADEMIC PROJECT UNDERTAKEN
Project : Secure Web cast portal in ASP.NET

COMPUTER SKILLS
Languages : C, VB 6.0 , HTML.
Database : MS-Access, SQL Server, PL/SQL
Platforms : Windows xp/98/2000
Asp.net 4.0

Interests and Activities
Traveling which help me to develop my communication skills through meeting a variety of people.
Reading books

[Guest]

hello sir,
I am Mba (finance) fresher and looking for job if you have any job opening that matches my profile plz infor me .
RESUME

HARPREET KAUR
harpreetkaursokhi AT yahoo.in
JOB OBJECTIVE : -

To join such Organization where I can work in a challenging atmosphere and use my skills and utilize my knowledge , which would provide adequate Opportunity for personal and professional growth.
EDUCATIONAL QUALIFICATION :-
- MBA from CTIMIT, Jalandhar under PTU in Finance in 2011 .
- Graduation from GNDU in 2009 .
- Senior Secondary from PSEB in 2006 .
- Matriculation from PSEB in 2004 .
TRAINING EXPERIENCE :-
- Training with ‘Reliance Money’.
- I have worked on a summer training report “Capital Market” in Ludhiana stock exchange ltd.
- I have worked on the project “An empirical study on the preference of people towards city bus services in Jalandhar”.
DECLARATION
I, Harpreet Kaur , Hereby declared that all the information provided by me are true to best of my knowledge.
DATE :-
PLACE : -
Signature
(Harpreet Kaur)

[Guest]

sir, my name is inder pal singh. i want to apply for kochar call center but i have no experience
of job i am fresher. please tell me can i apply for it

[Guest]

Please tell me how can I apply for call center job in Amritsar.

[Unregistered]

my name is manjinder singh. i am 27 year old. i have done 3 year mechanic diploma and i have 5 bands in ielts i live in tarn taran. want job in cal center

[Unregistered]

SEEMA MALHOTRA
CAREER OBJECTIVE :
Seeking a position to utilize my skills and abilities in the information. Technology industry that offers professional growth while being resourceful, innovative and flexible.
QUALIFICATIONS :
** 10th from PSEB
** 12th from PSEB
** Graduate from Guru Nanak Dev university Amritsar
COMPUTER PROFICIENCY :
Basic knowledge of computer & internet,
TALLY
Hobbies :
Cooking, listening music
WORK EXPERIENCE :
1. Worked in computer office 3 year M.M MALVIYA ROAD KHANNA MARKET (KARNATAKA OPEN UNIVERSITY) AS A COPUTER OPERATER
2. Working as 3 year ASST BRANCH HEAD IN MANAPPURAM FINANCE LTD From dec, 2011 to nov 2014
RESPONSIBILITIES :
** Helping team to achieve their target.
** Achieving own target as well
** Branch Operations.
** Branch Business Development activities
** Branch Cash Management
** Branch related legal works
** Branch Staff HR related works
** Preparing Bank Reconciliation Statement
** Preparing Daily Report
** Customer Issue Handling
PERSONLITY TRITS :
1. Good aptitude for new technology and quick learner
2. Co- operation open initiative & willingness to accept challenges good inter personal & communication.
PERSONAL DETAIL :
Father Name : MR. VIJAY KUMAR MALHOTRA
D.O.B : 28-.02-1984
Nationality : Indian
Martial Status : Unmarried
Languages known : English, Hindi & Punjabi
I assure you that I will leave no stone unturned in discharging my duties and be the right candidate for the job.
DECLARATION :
I here by declare that the above details furnished are true to best of my Knowledge.

Seema malhotra