www.nittanycreative.com Indus Bpo Pvt Ltd Chennai : MIS Executive

[Admin]

Nittany ( Indus Bpo Pvt Ltd )
http://www.nittanycreative.com
nittanycreative.com

Keywords: mis mis executive , data analyst

Company Profile
We are leading bpo in chennai

MIS Executive
Experience: 1 - 3 Years
Location: Chennai

Job Description
Compilation of reports of. processes.
Taking care of the employee reward programs like sales incentives, employee scorecard to which monthly bonus plan is directly linked.
Maintaining End of the Day reports for all the processes.
Responsibility area is diverse and involves training and development, meeting quality standards, motivation, management & supervision to ensure performance in time frame.
Has been involved in conference call with the clients regarding any new updates for the process.
maintaining Database for the process, Maintaining Client Report on Daily Basis, Maintaining day wise sales trackers.
maintaining Daily Center Report , Daily Production Report , and Daily Disposition Report for all the processes.
Handling the quality issues of the process.

Desired Candidate Profile
Extensive knowledge in working with Excel ,
Reporting and analytical skills,
Ability to interpret requests on reporting metrics,
Good written communication skills,
Should possess good email etiquettes.

Email Address: hr@indusbposervices.com
Telephone: 91-044-24545523

[mlbhavani]

Dear Sir,

This is bhavani from Visakhapatnam.....

Is the vacancies is available at Visakhapatnam

Please send the complete details to my mail id:

Regards,
Bhavani

[Guest]

RESUME
M.vijayakumar
Vijaysun.80 AT gmail.com

Objective
To be in a position in a result oriented company that seeks an ambitious and career conscious person where acquired skills and education will be utilized towards continuous growth and advancement.
Educational Qualifications
Class / Course
Name of Institution
Year of study
B.A.
Madras University
1999 - 2002
D.M.E. (Diploma in Mechanical Engg.)
Sri Balaji Polytechnic, Chennai-48
1996 – 1999
HSC
Sri Champalal pagariya jain school – cheennai
1995 – 1996
Technical Qualifications
Diploma in Auto-Cad
English typewriting in higher level
Software Proficiency
- Package : Ms-Word, Ms-PowerPoint
- Data base : Ms-Excel, Ms-Access
- Operating System : Windows XP
Experience
(1) Period : 11th Jan 2006 to till working
Designation : MIS – Executive
Organization : Optimus Global Services Ltd.
- Joined as an Executive in Optimus Global Services in Jan 2006 and promoted as SPOC for Backend Team in sep 2008.

- Backend Team for ICICI Collection Process (Bucket – 0, 1 & 2) for Loan Products with a Team size of 7 Members
- Now Handling Airtel Process
-
Key responsibilities
- Maintaining the Raw data received from client
- Generating Different MIS reports and publish to the Team and Client
- Assigning the data in different mode to dialer
- Updating Payment files from the Checking team and Client
- Collating the EOD from the calling floor as well with dialer team
- Trained the Team Members on multi-tasking, Accuracy & Timeliness
- Maintained Attrition
- Paid source analysis & Data Analysis
- Giving various report for the client.
- Generating caller conversion reports on a daily basis.
- Maintain the whole data, which is allocated for the month.
- Collide and update all the reports in the compilation, which is given from the calling floor managers by end of day.
- Send the customer data to the Mumbai clearance team for clearing the pending dues.
- The updated data is given to the calling team for the next day calling.
- Maintain the day wise status of each data.
- Maintain the day wise MIS.
(2) Period : July 2002 – December 2006
Designation : Sales Executive
Project : Sales
Organization : Standard Chartered Bank (DST)

Key responsibilities
- Convert the Image page OCR Software to Word Document
- QC for Word Document
- Data Entry of Form Filling (HDFA)
-
KEY STRENGTHS :
- Ability to Manage Self, Time and Work
- Team Building and Team work skills
- Ability to solve problems and make decisions
- Good planning skills
- Willingness to Learn
- Ability to Plan, Organize, Communicate and Control
- Able to Work under Pressure
- Result Oriented.
-
BEHAVIORAL QUALITIES :
- Positive Attitude, devotion and commitment to work.
- Desire to grow, develop and achieve.
- Clear to thought
- Flexible and easily Adaptable to working environment.

[Guest]

Hello Sir,
I am Balakrishnan. My current roll is Team leader in Caliber Point. Our client Vodafone. My designation Sr.Executive. Job related Postpaid CAF Team. Daywise mis& Monthly Mis, Team coordination (team strength 27), CRM logs closure, Mail handling. Here I attach my resume for your reference
Regards,
Balakrishnan P