Convergys India Services Pvt Ltd Delhi, Gurgaon : BPO Customer Care Officer

[Admin]

CONVERGYS India Services Pvt Ltd
http://www.convergys.com

Keywords: CCO , CCE , CUSTOMER CARE OFFICER , CUSTOMER CARE EXECUTIVE

Company Profile
Convergys Corporation is a global leader in providing customer care, human resources, and billing services. Convergys combines specialized knowledge and expertise with solid execution to deliver outsourced solutions, consulting services, and software support. Clients in more than 70 countries speaking nearly 35 languages depend on Convergys to manage the increasing complexity and cost of caring for customers and employees. Convergys serves the world's leading companies in many industries including communications, financial services, technology, and consumer products.

Customer Care Officers For Convergys BPO

Experience: 0 - 2 Years
Location: Delhi, Delhi/NCR, Gurgaon

Job Description
Handling inbound calls from the customers of US,UK AND AUSTRALIAN Clients and sorting out their queries...

Desired Candidate Profile
Requirements :
Good communication skills.
Graduates
Willingness to work in 24 * 7 environment

Executive Name:
Tina Bhatnagar-9999016918

Email your applications to -- tina.bhatnagar@convergys.com
9999016918 (between 10 am to 6 pm)
Tina Bhatnagar
HR Executive
E Mail you resume tina.bhatnagar@convergys.com

[rajiv22sep]

I am looking for a job in your esteemed organization as a customer care executive,but I prefer day shift.

Thanks
Rima
9871146690

hi,this is sarika tyagi,and wanna job in bpo.i m comfortable in 24*7 shifts

hi i am abhinav kumar rai.hi,and wanna job in bpo.i m comfortable in 24*7 shifts,my contact no is9971523581.

abhinav rai

Good Evenning Mam/Sir,

This is shobhit Govil want to join your reputed Orgaization. I have the six months experience of third party collection as a agent in a international call center name as IQOR situated in greater noida express way.

hello
This is jaswant singh from kanpur .i want job in international call centre. i m comfortable in 24*7 shifts..I had attached my resume so kindly have a look..my contact number is 09795260230.

Hi, I want to work in your company as cutsomer care executive, prefered night shifts
Currently working in Vcustomer as C.C.R

With Regards
Avi Rishi
9873349389

-comfortable in any shift.
interested to work.(fresher)

Bharat Basist-9873343796

hiiii this is harveer i want to do night shift or day shift after 1 P.M. like some tcs company has a time 2 to 12 so its better for me. i mean after 1 P.M. i am free. i am ready for job
this is my phone no. so please call me-------- 9891711955

hi! myself Rachit Agarwal a 22 yrs.old UG from Gurgaon with 9 months exp.in u.s.outbound sales i am looking job in convergies.

hiiiii this is anuj dwivedi.I m willing to work in bpo. I m very comfortable to work in 24*7.

Thanks & Regards
anuj
9555998716

hi
this is arvind verma. I m willing to work in bpo. as technical support

Hi I am Kanwaljit Singh, an Ex-Employee of Convergys. I am working with Barclays presently as a Process Advisor. would like to apply for a higher profile in convergys. Contact me on 9811717570. plz call me on coming wednesday or sunday. Cheers.

Hi,

This is Saswata Chakraborty from Kolkata, working with Wipro BPO since May 2006. I want to join your organization and explore the new oppurtunities and challenges. Please do revert is any vacancy is there based on my experience. My contact number - 090070 13912.Thanx.

HI,
WE ARE LOOKING FOR DEDICATED AND SINCERE BOYS AND GIRLS TO WORK FOR A USA/CANADA BASED TRAVEL AGENCY IN GURGAON. WE HAVE FIXED NIGHT SHIFTS STARTING FROM 2130 TILL 0630. SALARY IS NO CONSTRAINT FOR THE RIGHT CANDIDATE. THE PERSON SHOULD BE GOOD IN SPEAKING AND UNDERSTANDING CUSTOMERS FROM USA/CANADA. FRESHERS ARE WELCOME. PEOPLE WITH TRAVEL EXPERIENCE PREFFERED. SALARY 10-20 K. IF YOU BEILIEVE YOU HAVE THE REQUIRED SKILLS THEN WE WILL TRAIN YOU ABOUT THE PROCESS. PEOPLE LIVING IN GURGAON PREFFERED. PLEASE CONTACT RAJIV AT 9958273579.
THANK YOU,
RAJIV.

I am looking for a job in your esteemed organization as a customer care executive,but I prefer day shift.

Thanks
Priyanka

I am looking for a job in your esteemed organizaion as customer care executive but i would prefer day shift.

Thnks Rajiv
9818578795/7827327796

I want to job in convergys to learn experience and for earning money

I'm currently a Project Manager in Dehradun, U.K., as its a small town and due to segregation and stagnant atmosphere I'm willing to relocate. Thus would even except CCO job to start with.
Thanks

Indra B Chhetri
(+91-, +, 0135-, E-mail: indrachhetri@dataone.in )

Good Evenning Mam/Sir,

This is Kuldeep Dhyani, I want to join your reputed Orgaization. I have 10 year experience of in data entry,edit,qc, supervision.

[Guest]

CURRICULUM VITAE
ROHIT MAHOR
Email :- rahulmahor2012 AT gmail.com

Career Objective :-
To obtain a responsible, challenging and rewarding position in an organization with an established track record where my skill, abilities and technical experience can be utilized and I could enrich my experience and skill altogether.

Key Aptitude :-
- Leadership Qualities : Capacity to meet project deadline, lead & motivate the team, and handle projects independently.
- Interpersonal : Willing to learn, shares knowledge, and accept to new ideas and environment.
Expertise Dossier :-
PC operating System : Windows 7, Vista, XP.
programing Languages : C, c++
Office Automation :MS Office 2003, 2007&2010, DTP.
Educational Qualification :-
- 10th From C.B.S.E. Board Delhi.
- 12th from M.P. Board Madhya Pradesh.
Extracurricular Activities :-
- Part in many dramatics and cultural events.
- Reading of motivating books and computer books.

- Watching Social & animated Movies.

- Playing games like cricket, football.
- Drawing & Painting.

[Guest]

RESUME
MAMTA BHARTI
Email : mamta.bharti28 AT gmail.com
Software Engineer position in procurement where excellent technical skills and my professional experiences will add value to operation.
Course College/University Year Aggregate
B.E
(Computer Science) Rajasthan Technical University, Kota 2011 76.60 %
12th Board of Secondary Education Rajasthan, Ajmer 2007 81.85 %
10th Board of Secondary Education Rajasthan, Ajmer 2005 87.33 %
- ASP.Net
- C Programming,
- C++ Programming
- HTML
- Programming Languages : C, C++, Embedded C/C++
- GUI and Database Tools : Visual Studio 10, MySQL
- Web Designing Tools : Macromedia Flash and Visual Studio 10.
- Working Platforms : Windows 9X, 2000, XP, 7
- Proficient Knowledge of Visual C#.Net and ASP.Net
Summer training completed from APTECH COMPUTER EDUCATION with asp.net
1. Online College Information System
2. Post Office Management System
3. A web based GirgitAddressBook in ASP.net
.

[Guest]

RESUME
Name : YOGENDRA SINGH
E-mail : singh_yogendra03 AT yahoo.co.in , yogendraatbhilai AT gmail.com
Qualification : PGDBM – FMS-IRM,JAIPUR
(Major : MARKETING,Minor : FINANCE) – 2009

Work Experience [18 MONTHS]
1. RELATIONSHIP MANAGER with India Infoline Ltd.(IIFL,Head office,North Zone,New Delhi)
Duration : 13th November to till date
Job Profile includes :
- Covering the sales and marketing of equity products and designing the equity based portfolio of investments for the people.
- Emphasizing on the sales and marketing of premium product, i.e, automated equity and commodity based portfolio management product called E-CATS.
2. RELATIONSHIP MANAGER(SALES AND MARKETING) with Jain Financial Services(Franchise of Motilal Oswal Securities Ltd.)
Duration : 11th may 2009 to 15th oct.2010
Job Profile includes :
- Covering financial business in the areas of Bhilai and Durg , especially focusing on ACC Jamul , BSP Telecom and Railways.
- Co-ordinating a team of Sales executives and handling the sales of different financial products with major emphasis on equity products.
- Co-ordinating with the clients personally with regular meetings and designed an overall financial investment pattern for the client.
- Channelising the third party products such as insurance, mutual funds, ULIPS, MIP’S, ETF’S and many more.
- Actively promoted and organized the promotional and educational awareness program by the company.
- Taken charge of all the new products launched by the company and designed the effective channel for these products thereby boosting sales.
- Continuously and regularly did Sales Tracking so as to track the branch performance.
- Developing and maintaining relationship with other key people of the market, related to other financial instruments and insured the growth of the company business.
Achievements
- With the sincere effort put for the high-end product PMS-Invest India Strategy, our branch received the best DEBUT PERFORMER award in the PMS performance segment.
- Also achieved a great appreciation for the sales performance for the NFO Launch MOST-50 ETF.
CERTIFICATION :
- NSE”s certification of financial markets.
Module : Capital Markets (Dealers Module)
- NSE”s certification of financial markets.
Module : Derivatives Market(Dealers Module)
- NISM-National Institute of Securities Markets
Module : Currency Derivatives Module
Project Experience
Project pursued at FMS-IRM, Jaipur-Studying the Distribution Network and Consumer Buying Behavior
For establishing exclusive Amul Shoppes.
- Vision Statement – a project
- A model to overcome Problems & Constraints in Distribution network for Amul in Jaipur city
- Understanding the Marketing Potential and creating an effective distribution network for AMUL products for boosting sales.
Educational Background
Software Exposure : MS-Office, languages C , C++
Language Known : English, Hindi.
Extracurricular Activities & Other Interests
1. Actively participated in inter-college Fest”ABHUDAYA-08” and won prizes in business quiz and Admataz (advertisement making).
2. Participated in various management events at inter college fest “”THOMSO-07” organized at IIT-ROORKEE.
3. Involved in painting, sketching and handicrafts.
4. Was a NCC cadet in the 27 MP BN NCC, Raipur.
5. Participated in the workshop on “CATHODE RAY OSCILLOSCOPE” organized by the Vigyan Parishad .in Pt. Ravishankar University

[Guest]

AKSHAY SHARMA
ak.sharma406 AT gmail.com

CAREER OBJECTIVE
“To work with people from diverse background where by utilizing my technical and analytical abilities & contribute to the organization goal while enjoying the experience of learning.”
EDUCATION
Batch Year Course Specialization Board/University College/School Percentage Secured
2007-11 B.Tech Electronics & Communication Engg. Maharishi Dayanand University, Rohtak Bhagwan Mahavir Inst. of Engg. & Tech.,Sonepat 70%
(8th sem result awaited)
2006-07 Senior Secondary :
12th Non-Medical C.B.S.E. N.C. Jindal Public School, Punjabi Bagh, New Delhi 58.4%
2004-05 Secondary :
10th General C.B.S.E N.C. Jindal Public School, Punjabi Bagh, Delhi 71.8%
PROJECTS
- Six weeks training at GAMMON INDIA June-August 2009
Project : Electrical Machines
- Six weeks training at BHEL, HARIDWAR June-July 2010
Project : Computerized Numerical Controlled Machines

- Minor Project August-November2010
Project : DTMF controlled LANDROVER
ACHIEVEMENTS
- Short listed by Indian army for ssb in college drive.
EXTRA - CURRICULAR ACTIVITIES
- Received trophy in NCC as best cadet of the year.
- Won inter zonal certificate in football.
- Won 1st prize in data presentation at school level

[Guest]

MARIE ROSE YAMBAO SANTOS

OBJECTIVE : To pursue a challenging Profession, when my knowledge, ability & skills will improve, that I
Can give my competence to do hard work.

WORK EXPERIENCES :
Name of Company : CITIBANK
Ortigas Center Pasig City, Philippines
Position : Human Resource Officer
Inclusive : From May 05. 07, 2007 To Jan. 19, 2012
Duties and Responsibilities : -- Monitoring Attendance included time office, overtime etc..
-- Checking, Updating Personnel files, office supply, uniform etc..
-- Updating Empoyee Data, Payroll Information etc.

Name of Company : Prima Carta Telecenter
(Accredited Service Provider STANDARD CHARTERED BANK)
Ortigas Avenue Pasig City, Philippines
Position : Telemarketing Officer
Inclusive : From Feb. 14, 2004 To April 15, 2007
Duties and Responsibilities : -- Answering Phone Call
-- Handling Client
-- Assist client regarding concern, question about Credit Card
-- Making call explain and invite client to avail Standard Chartered Credit Card.

ON-THE-JOB TRAINING :
Tahanan ni Maria (Home for the Aged Foundation Inc.)
Brgy. Lantic Carmona Cavite, Philippines
August 9, 2010 to August 11, 2010
German Doctor Hospital
Bagong Silang Caloocan City, Philippines
August 19, 2010 to August 20, 2010
Nissan Gallery Quezon Avenue
Personnel and Customer Service Department
Nov. 29, 2002 to Jan. 26, 2003
Our Lady of Fatima University
Guidance and Counselor Department
Jan. 27, 2003 to Feb. 15, 2003
National Mental Health Center Mandaluyong
Feb. 25, 2003 to April 9, 2003
SEMINAR ATTENDED :
Seminar Workshop “Basic Life Support” May 14, 2010
Seminar Workshop “First Aid” May 14, 2010
A Forum on Violence against Women “Women and Abuse” Feb. 22, 2002
The Role of Psychology in the 2nd Millennium Feb. 23, 2003
EDUCATIONAL ATTAINMENT :
St. Augustine School of Nursing
Professional Caregiver
Dec. 09, 2010 to August 20, 2010
Our Lady of Fatima University
Bachelor Science Major in “ Psychology
March 2003 Graduate

Commonwealth High School
March 1996 Graduate
Commonwealth Elementary School
March 1992 Graduate
SKILLS :
Good Communication
Time Management
Intelligence
_____________________
Marie rose Yambao Santos