www.quatrro.com BPO Solutions Pvt Ltd Gurgaon Bangalore Kolkata Pune Chandigarh Delhi : Solution Engineer

[Admin]

Quatrro BPO Solutions Pvt. Ltd.

Company Profile
Quatrro BPO Solutions (Quatrro) is a BPO Company created by the most experienced BPO team based out of India, led by Raman Roy. Raman's first foray into the BPO Industry was in 1992, when he led the setting up of a captive Financial Resource Center for American Express. This success encouraged Raman and his team to create a back office operation for GE Capital in the mid 1990's. In March 2000, Raman struck out on his own to establish Spectramind, which grew to become the largest third-party BPO company in India and was subsequently acquired by Wipro Ltd in July 2002.

Solution /Sr Solution Engineer - Walkin Interviews
Experience: 1 - 4 Years
Location: Delhi/NCR, Gurgaon

Job Description
Manage end-user customer phone calls / Chat / E-mail /Remote.
Demonstrate effective typing and verbal communication skills
Document case information
Utilize the Phone System
Demonstrate efficient problem solving and troubleshooting skills
Demonstrate commitment to client/internal/customer satisfaction
Demonstrate basic technical knowledge
Up sell the product plans of the organization
Implement and act in accordance with the organization--s information security policy
Protect assets from unauthorized access, disclosure, modification destruction or interference
Execute particular security processes or activities as may be assigned by the superior
Be accountable and responsible for actions taken
Report breach of security events or other security risks to the organization
24/7 shifts along with 2 consecutive off (Any Day)

Quatrro BPO Solutions Pvt Ltd
267,Udyog Vihar Phase 2
Gurgaon (Haryana)
0124-4561000/1016/1018
www.quatrro.com

Bangalore Office Address:
No.147, II floor,
Anjaneya Tech Park,
Airport Road, Kodihalli,
Bangalore -- 560008
Tel:080-66409000

Kolkata Office Address:
2 / 6, Sarat Bose Road,
Central Plaza, 5th Floor,
Room No. 505,
Kolkata -- 700020
Tel: 033-40008000

Pune Office Address:
3rd Floor, Tower A,
No.6, Vega Centre,
Shanker Shet Road,
Pune-411037
Tel: 020 -- 66269000

Chandigarh Office Address
SCO-72, 1st Floor,
Sec 20C, Tribune Rd,
Chandigarh -- 160019

Desired Candidate Profile
BEHAVIORAL SKILLS:
Communication flow, sentence construction & correct grammar in written & Spoken English Communication, Speech clarity, voice clarity, good pronunciation and should not have MTI (Mother Tongue Influence)
Good listening and responding skills
TECHNICAL SKILLS:
Basic technical troubleshooting skills.
Basic knowledge of operating systems -- DOS, Win 98, Me, XP, NT, 2000
Basic knowledge of computer hardware components -- CPU, Motherboard, RAM, HDD, Modem
Basic knowledge of PCs and Internet.
We troubleshoot desktop, laptop & peripherals.

CANDIDATE SPECIFICATION:
A+ Certification, RHCE, MCST, CIW, CCNA,CCNP, ECNE & MCSE Professionals would be an added advantage
Must Have 1+ years of experience in International Voice based Technical Customer Helpdesk/Project
Graduate/undergraduate with at least 1 year of experience in any International Voice based technical process.

Address:
Quatrro
267, Udyog Vihar Phase 2, Gurgaon, Haryana
Gurgaon,Hariyana,INDIA 0

http://www.quatrro.com

Keywords: bpo, Voice, Technical, A+ Certification, RHCE, MCST, CIW, CCNA , CCNP, ECNE, MCSE, Tech Support, International Process, Quatrro, walk in, walkin, gurgaon, delhi, bangalore, pune, chandigarh , kolkata

[Guest]

HI,

We, Maple technologies, looking for BPO solutions.

kindly please provide with all the details.

thanks
`

[Guest-IJT]

CURRICULUM VITAE
SATHISH BATHINI
H: NO: 1-3-889,
Kavadiguda,
Secunderabad. Mobile: 9676541948
E-mail: bathini_sathish AT yahoo.com

Career Objective:
I wish to convert my potential into actual by working in
An interactive and learning environment, to benefit the Organization as well as for self- satisfaction, keeping alive the Process of learning.

Work Experience:
1. Working in NARAYANA EDUCATIONAL Institute as Accountant from May-2008 to Till date Himayatnagar, Hyderabad.
Job Responsibilities:
- Maintaining day-to-day books of accounts.
- Preparation of Bank Reconciliation Statements.
- Petty cash book maintenance.
- Dealing with Accounts Payables.
- Creditors Reconciliation.
- Maintaing Finance, Admissions,Payrol,Inventory Onlines of NEI.

2. Worked in Central Bank of India in Hyderabad as an internal auditor from August 2007 to April 2008. BHEL Hyderabad.
Job Responsibilities:
- Maintaining Day to Day Transactions Like.
- Varified daily All Tpyes Loans, investments,Saving a/c’s,Current a/c’s .
- Daily cash verification compaird to Phizical and online Balance.
- Experience in Migration Audit in different Banks.
- Experience in Stock audit in Jewelers show Room.
- Reports submited Weakly,Monthly,Halfyear.

3. Worked in vijaya diagnostics pvt Ltd. As a Internal Auditer.JAN 2007 to Aug2007. Himayatnagar, Hyderabad.
Job Responsibilities:
- Daily Branchs visting for Auditing Purpose like.
- Varified day to day books of accounts .
- Varified day to day Transactions at branch leval.
- Varificed stock at branch leval and compaird to main store.
- Daily cash verified and report submited at head office.
- Reports submied at Head office weakly and monthly.

Academic Profile:
- M.B.A (Finance and Marketing) Reah School of Business Management College, Osmania University.2008.
- B.Com from Sree Chaitanya Degree College, Karimnagar (K.U),2004
- Intermediate from Alphorse Jr., College, Karimnagar.2001
- Secondary Education from Z.P.H.S.1999. Chamanapally, (Karimnagar).

Technical Skills:
Applications : MS-Office
Accounting Package : Tally.

PERSONAL ASSETS:
- SelfMotivated and possess ability to work hard in a group as well as an individual
- Positive thingings and self confidant.

Personal Details:
Father’s Name : Mallaiah
Marital Status : Single
Date of Birth : 04-04-1984
Mother tongue : Telugu
Languages known : Telugu, English and Hindi.

Permanent address : S/o: Mallaiah,
Post; Itharajupally,
Man: sultanabad,
District: Karimnagar, PIN 505186.

DECLARATION:
I hereby declare that the above information is true and correct to the best of my knowledge.

Place:
Date: (B.SATHISH)