Company Name : LogicalDNA IT Solution Pvt. Ltd. (logicaldna.com)
Company Location : Pune
Designation : Technical Support

Contact us :
LogicalDNA IT Solution Pvt. Ltd.
Office No 14, First Floor
Electronic Co-Op Estate Ltd.
Pune-Satara Road, Pune 411009
Maharashtra, India

1. Onsite technical Support - S-Cube ERP - IT/TS/7
Total position : 4
Required Experience : Minimum 1 Years
Technical Profile and Responsibilities :
BCA/BCS/MCS/MCA/BSC-IT/BSC-COMP/Bcom
Will be responsible for onsite Support calls and product training for S-Cube ERP
Will need to travel and stay at client locations as and when required
Good communication in Marathi and English MUST
Should be able to understand and answer with practical solutions
Will be trained for products
Need to communicate with the headquarters for the escalated tickets.
Should be able to troubleshoot Hardware issues
Should be able to troubleshoot Network issues
Can work in a Team advantage if he can lead a team

2. Technical Support (Voice) - S-Cube ERP - IT/TS/8
Total position : 4
Required Experiece : Minimum 1 Years
Technical Profile and Responsibilities :
BCA/BCS/MCS/MCA/BSC-IT/BSC-COMP/Bcom
Support call attendance
Support call tracking and monitoring
Good communication in Marathi and English MUST
Should be able to understand and answer with practical solutions
Should have exposure to knowledge sharing applications and WiKis

Mail resume to careers@logicaldna.com

http ://www.logicaldna.com/logicaldna_technical_support_careers.html

General Instructions :
1) This is a job in LogicalDNA IT Solution Pvt. Ltd. at Pune for the post of Technical Support.
2) For more details refer to the company website.
3) You can send resume / CV to the company's email address.
4) Source of the information is the company website / internet on the date of publishing.