www.bharatbpo.in Bharat Bpo Service Ltd Noida : Soft Skills Trainer

[Admin]

Bharat Bpo Service Ltd

http://www.bharatbpo.in
http://www.omnia.in

Keywords: Training for both Soft Skills and Product

Company Profile
Bharat BPO is focussed on servicing the customers of Indian Railways. It is an alliance between Omnia BPO and SPANCO Telesystems and Solutions Limited, and is the sole venture catering to servicing the customers of Indian railways -- on customer service and query resolution front

Trainer
Experience:
2 - 3 Years
Location:
Noida
Compensation:
Rupees 2,00,000 - 2,50,000
Education:
UG - Any Graduate - Any Specialization

PG - Any PG Course - Any Specialization;Post Graduation Not Required
Industry Type:
BPO/ITES /CRM/Transcription
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.
Posted Date:
21 Aug


Job Description
-- Assessing the candidates during interview
-- Training the new hires on product and Soft Skills
-- Assessment and Certification of the new hires
-- CRM training for the new hires
-- CRM assessment for the new batches
-- Introduce changes to the various training modules as per the requirement.
-- Preparation of training calendar
-- Maintaining Records of the new hires till they are handed over to the operations dept
-- Conducting PIP/refresher training for the existing executives
-- Certification and assessment of PIP/refresher executives
-- Bringing about changes in the script as per the need
-- Certification for New Batches.

Desired Candidate Profile
-- Good oral & written communication Skills
-- Ability to train people with ease and clarity
-- Aptitude towards people management
-- Ability to counsel and Mentor
-- Ability to coach and give feedback
-- Good presentation skills
-- Should be able to develop training content
-- Should be energetic and enthusiastic
-- Should be able to deliver in clear and concise manner

Executive Name:
Ritika Ghosh

Address:
Omnia Bpo Service Ltd
B-7
Sector -65
Noida,UP,INDIA 201301

Email Address:
ritika.ghosh@bharatbpo.in

Telephone:
Not Mentioned

Reference ID:
BBPO-TRAINER

[justmanish]

Hi. I want to apply for the following job

[Guest]

I have 2 years of experience in kpo can id come for interview currecnt ctc1.5 lakhs

[Guest]

BIMAL MISHRA

E-mail : bimalmishra785 AT gmail.com
To be associated with a progressive organization which can provide me with a dynamic work sphere to extract my inherent skills as a Professional, use and develop my aptitude to further the organization’s objectives and also attain my career targets in the progress.

Graduation : Bachelor in Electronic science
2010 (From RMIT,berhampur,Berhampur) 72.95%
2007 XII from KV Berhampur,Berhampur
(Affiliated to CBSE) 53.5 %

2005 X from K.V 3BRD ,Chandigarh
(CBSE) and secured an aggregate of 68.4%

C,C++,MS Office
O.S – XP,Vista,Window 7


- Secured 2nd price in kho-kho at regional level and participated thrice at regional level.
- Secured 2nd price in 100 m race at school level.
- Have participated in various sports / athletic and cultural events in school and college.

[Guest-IJT]

KAMALJEET KAUR
Mobile : ; E-Mail: kkamals AT gmail.com

Seeking senior level assignments in Teaching Operations and Administration with reputed schools.

EXECUTIVE SUMMARY

- An accomplished Academician with 7 years of experience in Teaching and Administration.
Currently associated with Mata Gujri Public School, New Delhi as Computer Science Teacher & Administrator.
- An enterprising leader with abilities to lead multi-skilled motivated teams to achieve organisational goals while adhering to industry best practices.

PROFESSIONAL EXPERIENCE

Tenure Designation School
Since Nov’07 Computer Science Teacher & Administration Mata Gujri Public School, New Delhi
Jul’07 to Nov’07 Computer Teacher South Delhi Public School, New Delhi
Mar ‘06 to Jul’07 Computer Teacher Guru Harkrishan Public School, N.D
Nov’02 to Mar’06 Computer Teacher Dashmesh Public School, New Delhi

KEY RESULT AREAS;

Teaching Operations
- Developing and updating course syllabi as per latest requirements; monitoring of Tests & Exams.
- Promoting the development and implementation of the Institute’s Teaching, Curricular and Research Programs.
- Counseling students on career choices and enabling them take appropriate decisions.
- Guiding & mentoring the students in executing various academic / industry projects.

Administration
- Implementing the strategic plan of the school with Heads of Department and other teachers.
- Planning, coordinating and administering the day-to-day running and academic tasks of the Institute.
- Preparing lecture schedules, class time tables, etc.


ACADEMIC CREDENTIALS
- MCA from Kurukshetra University, Kurukshetra in 2007.
- M. Sc. (Comp. Science) from Kurukshetra University, Kurukshetra in the year 2004.
- Post Graduate Diploma in Computer Applications from Kurukshetra University, Kurukshetra in 2003.
- Professional Diploma in Web & Software Engineering from FTEC Computer Education, Kalkaji, New Delhi.

Certifications;
- Six months Certificate Course in Web Designing and Documentation from FTEC Computer Education, Kalkaji, New Delhi.
- Certificate in Computing from Indira Gandhi National Open University in 1999.



IT SKILLS
Database MS-Access, Oracle 8i
Languages Visual Basic, C, C++, Dot Net, Java Script & HTML
Operating System Windows 95/98, XP
Packages MS Office XP, Front Page

PROJECT
Project Name : School Management System
Platform : Window 98/XP
Software : Visual Basic, MS Access

The main aim of this software is to computerize the entire process in the School facilitating the efficient operations in all activities thereby resulting in greater satisfaction along with accurate and comprehensive reporting. The objectives of this system software are as follows :

- To manage student, staff, teacher, library, transportation and other profile.
- To enable the management to view the performance of the school for the given time frame.
- To generate efficient and quick results of the various predefined queries.
- To provide online facility so that information about the school is globally available.
- To provide various type of reports to the school management for decision making
- To generate progress report of the student after each examination.
- To generate admission report detail.
- To provide enough security to authorized use of software.
- To provide interactive graphical user interface.
- To promote user-friendly and eco-friendly (paper free) environment.

[Guest]

MD. AFTAB ALAM
Email : mdaftabalam0 AT gmail.com ,
rik_alam AT yahoo.com
Career Objective
Seeking a challenging and rewarding career in a reputed organization where I can contribute my knowledge and skills for growth and development of the organization and to be able to implement solutions that meet the requirements using my variety of skills and technical expertise.
Professional Qualification
Advance Diploma in Computer Application (GNIIT) from NIIT (GZB).
- Skills Gained :
- Proficient in basic and advanced Computer uses.
- Knowledge of Contact Management systems; Database software.
- Good in Internet software and Word Processing software uses.
- Programming Skills :
- Core Java, Advance Java
Academic Qualification
B.Sc (IT) Honors : Persued from Kuvempu University (Shankaraghatta,Shimoga District, Karnataka) with first class Grade B (68%) in the year 2011.
Intermediate (PCM) : Passed from P V H S S (Dimapur) with third Division (43%) affiliated to Nagaland Board of School Education(Kohima) in the year 2007.
H.S.C. (10th) : Passed from Z M H S S(Dimapur) with Second Division (56%) affiliated to Nagaland Board of School Education(Kohima) in the year 2005.
Functional Skills
- Keen learner with constant zest to acquire new skills.
- Team player with strong analytical and leadership skills.
- Endowed with the passion for winning as evinced through demonstrated excellence in different areas.
- Having zeal to deal with challenges in peer pressure.
Extra Circular Activities
- Member of editorial Board of NIIT Magazine.
- Won several prizes in Science Quiz, Sports & competitions at different levels.
- Worked as Organizing Secretary in NIIT technical events.
- Active member of R&D team at NIIT (RDC Place).
Declaration
I consider myself familiar with Computer Application aspects. I am also confident of my ability to work in a team. I hereby declare that the information furnished above is true to the best of my knowledge.
Date :
Place : MD. AFTAB ALAM

[Guest]

CURRICULUM VITAE
SAQIB AHMED FAROOQUI
Email id :- ahmed.18saqib AT gmail.com
CAREER OBJECTIVE
To Achieve the desire my ambition hard work dedication & sincere application of my inherit
abilities.
ACADEMIC QUALIFICATION
-
High School from R.B.S.E. Rajasthan
Intermediate from R.B.S.E. Rajasthan
-
COMPUTER LITERACY
-
Basic knowledge of Computer Application
Typing Speed (30 – 35) wpm
-
EXPERIENCE
-
I have 1.5 year experience as a Marketing Surveyor executive in RMSI Pvt. ltd. at Jodhpur
(Raj.)

[Unregistered]

I'm Amarpal
My employ I'd is 1174

[Unregistered]

Amarpal:/sh teja Singh employed I'd 1174