www.cleaveglobal.com Cleave Global e-Services Ltd Delhi, Noida : Quality Analyst QA International BPO

[Admin]

Cleave Global e-Services Ltd.
http://www.cleaveglobal.com

Keywords: Quality, QA, Quality Analyst,

Company Profile
Cleave Global E Services Ltd. (CGL) is a leading provider of offshore BPO Solutions . We are an International Call Center in operation for the last 5 years providing high-end services in the fields of customer service and debt recovery.


Quality Analyst/QA (International BPO)

Experience:
1 - 4 Years
Location:
Delhi/NCR, Noida
Compensation:
Best in the industry
Education:
UG - Any Graduate - Any Specialization

PG - Post Graduation Not Required
Industry Type:
BPO/ITES /CRM/Transcription
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.
Posted Date:
21 Aug


Job Description
1.Performing Quality monitoring,
2.Preparing and downloading the feedback,
3.Support ops team in achieving the assigned target
4.Creating a quality culture,
5.Propose new actions to improve productivity.


Desired Candidate Profile
Candidate should have Good communication and presentation skills, Excellent feedback skill, Structured thought process.

Executive Name:
HR

Address:
Cleave Global e-Services Ltd
180, Sec.-63,
Noida
Noida,UP,INDIA 210301

Email Address:
hr@cleaveglobal.com

Telephone:
91-0120-2404258

[Guest Poster]

Post graduate professional with 2+ year of experience of Sales and Marketing for Educational organization/ International Business Process. A team player with good leadership, communication, interpersonal, analytical & problem-solving skills.

[Guest-IJT]

Name : POOJA AUDICHYA
Email : poojaaudichya AT gmail.com
Designation / Skillset : bank PO
Pooja Resume

Resume :
To Grow Professionally by learning From the Organization and giving my best..

HIGHLIGHTS INDUSTRIAL EXPOSURE
Pursuing MBA
(Finance)
Very Good computer Skills.
..
Quick learner
Exposure in share trading firm
Ability to build team environment
Summer Internship Program
Company Name : Greshma Shares & Stocks Ltd.
Duration - 17/06/10 - 31/08/10
Deptt - Stock Department
Project Title - “Study of Investors Perceptions about Mutual fund”
Responsibility - Selling Demat account
Achievements - Appreciation Letter from Company Guide.
Major Research Project
Project Title - “Recession effect on Demat account”.
Duration - 12/02/11- 05/05/11
QUALIFICATION
Professional
- MBA from Pioneer institute of Management
(2009 – 2011).
Academic
- BCA from Rajasthan Vidhyapeeth University of Udaipur, 2009, 76.66 %
- 12th (Commerce) from RBSE. 2006, 63.33%
- 10th from RBSE. 2004 Udaipur 77.33%
ACADEMIC ACHEIVEMENTS, AWARDS & SEMINARS
1. Achieved GARGI Prize by Kiran Maheshwari in Udaipur.
2. Attended workshop on Business Leadership for Today’s Managers
(Prof. Less lie Rebello)
3. Attended workshop on Innovative Marketing strategies (Prof. A. Dalton)
4. Attended workshop on Research Methods for practicing Managers (Prof. R. S. Roy)
5. Attended workshop on Data Base Management system (Prof. Schalem)
6. Attended workshop on Spiritual Leadership (Shir G. Narayanan)
7. Presentation Paper on “Impact of Global Recession on Indian Market” in seminar on Contemporary Issues.
COMPUTER SKILLS

Knowledge of MS Office, Internet, Tally, etc.
DECLARATION
I hereby declare that all detail particular given herein are true and complete to the best of my knowledge and belief.
Place : - Udaipur
(Pooja Audichya)
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More Information about this submission and submitter :-
___________________________________________________
Submission ID : 4303702
Date & Time : 27th Jun 2011 12:34 PM (UTC)
IP Address : 14.195.62.96
Browser Info : Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; InfoPath.2)
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