www.igennie.net Technical Services Pvt Ltd Noida : Technical Support Expert

[STSRekha]

Company Name : iGennie Technical Services Pvt Ltd
Company Location : Noida
Designation : Technical Support Expert

Contact us :
iGennie Technical Services Pvt Ltd
A 3, Sector 59,, Gautam Budh Nagar
Noida, Uttar Pradesh 201301

Technical Support Expert - Voice :
Total Experience :1 to 3 (in years)
Annual Salary :1, 20, 000 to 3, 00, 000 (Indian Rupee)
Job Location : Noida, India
Employment Details : ITES/BPO/Operations/ Customer Service/ Telecalling (Functional Area) Associate/ Sr.Associate: Voice – Technical (Role)
Industry Type :BPO/ITES
We are looking candidates for the Inbound Technical USA/UK/Australia voice process whose job would be to troubleshoot on the queries of the customers by taking the Remote Access.
Desired Skills & Experience :
Verbal communication - clear, precise, polite
Excellent knowledge about Computers
Conviction and Ability to convince
Thinks fast and acts decisively
Minimum 1 year experience in an International BPO.
Flexible to work in Rotational Shifts

Technical Support Expert - Non-Voice :
Total Experience :1 to 3 (in years)
Annual Salary : 96, 000 to 1, 44, 000 (Indian Rupee)
Job Location : Noida, India
Employment Details : ITES/BPO/Operations/ Customer Service/ Telecalling (Functional Area) Associate/ Sr.Associate: Non-Voice – Technical (Role)
Industry Type : BPO/ITES
Job Description : We are a leading International BPO. We provide Computer Technical Support 24/7, 365 days in UK, USA, Australia and CANADA. Any query related with computers viz. Operating Systems, Internet, Printers, Drivers, AOL, DELL, Adobe, Networking and so on are resolved by our Technical Support Experts.
We are looking candidates for the Inbound Technical USA/UK/Australia non- voice process whose job would be to troubleshoot on the queries of the customers by taking the Remote Access.
Desired Skills & Experience :
Written communication - clear, precise, polite
Excellent knowledge about Computers.
Thinks fast and acts decisively
Minimum 1 year experience in an International BPO
Flexible to work in Rotational Shifts

Customer Service Representative :
Total Experience :1 to 3 (in years)
Annual Salary : 1, 20, 000 to 2, 50, 000 (Indian Rupee)
Job Location : Noida, India
Employment Details : ITES/BPO/Operations/ Customer Service/ Telecalling (Functional Area) Associate/ Sr.Associate: Voice – Non- Technical (Role)
Industry Type : BPO/ITES
Job Description : We are a leading International BPO. We provide Computer Technical Support 24/7, 365 days in UK, USA, Australia and CANADA. Any query related with computers viz. Operating Systems, Internet, Printers, Drivers, AOL, DELL, Adobe, Networking and so on are resolved by our Technical Support Experts.
We are looking candidates for the Inbound Customer Service USA/UK/Australia voice process whose role would be to resolve customer’s queries.
Responsibilities :
Ensure timely and professional responses to all complaints, requests and queries received using the standard guidelines.
Provide detail information about the product & services.
Maintain good relationships with new and existing customers.
Taking ownership of complaint and queries and proactively provide the resolution.
Ensure that all customers’ queries are well-investigated and resolved, and escalate queries if appropriate to supervisor.
Desired Skills & Experience :
Excellent spoken English must.
Minimum 1 year experience in Customer Service (Voice Process) in an International BPO.
Conviction and Ability to convince.
Thinks fast and acts decisively
Flexible to work in Rotational Shifts

How to Apply :
Upload resume online : http://www.igennie.net/job.html

Web : http://www.igennie.net

General Instructions :
1) This is a job in iGennie Technical Services Pvt Ltd at Noida for the post of Technical Support Expert.
2) For more details refer to the company website.
3) You can send resume / CV to the company's email address.
4) Source of the information is the company website / internet on the date of publishing.

[Guest]

What has happened with your contact 800 number? Its always busy.