www.velaninfo.com Velan Info Services India Pvt Ltd Coimbatore : Customer Support Executive

[STSRekha]

Company Name : Velan Info Services India Pvt Ltd
Company Location : Coimbatore
Designation : Customer Support Executive

Contact us :
Velan Info Services India Pvt Ltd
2nd Floor, Flowtech Building
18 New Scheme Road
Pappanaickenpalayam
Coimbatore 641 037 INDIA

About us :
Velan Info Services ( India) Pvt Ltd (Velan) is a successful IT & ITES offshore business process outsourcing (BPO) service provider with an impeccable track record of delivering services to its clients in North America, Europe and Australia. Velan’s outsourcing services help to focus on your core business and result in an increased revenue, competitive edge, and market share.
Velan operates out of Coimbatore, a south Indian city, which is top rated as a business friendly city with easy access to all modes of transports.

Customer Support Executive :
Velan is looking for 1 - 2 years experienced executives in the field of customer support service. Must posses excellent communication & customer service skills. Freshers can also apply.
If interested in the position, send your resume to careers@velaninfo.com

How to Apply :
send your resumes to careers@velaninfo.com

Web : http://www.velaninfo.com

General Instructions :
1) This is a job in Velan Info Services India Pvt Ltd at Coimbatore for the post of Customer Support Executive.
2) For more details refer to the company website.
3) You can send resume / CV to the company's email address.
4) Source of the information is the company website / internet on the date of publishing.

[Guest]

RESUME

MOHAN KUMAR.M
Email : mokhan1982 AT gmail.com
OBJECTIVE
To join an organization that will recognize and utilize my skills fully and offer me a position requiring innovative and creative ideas where continuous growth and learning are way of life.
PROFESSIONAL EXPERIENCE
- Worked as a CNC Machine Operator under Apprenticeship in Lakshmi Machine Work Limited (Unit – II), Coimbatore from November 2004 to November 2005.
- Worked as a Tool Setter in Craftsman Automation(P) Ltd, Coimbatore from November 2005 to May 2011.
- Working as an Application Engineer in KJK Polydiamonds(P) Ltd, Chennai from June 2011 to till date.
EDUCATION QUALIFICATION
- Completed Diploma in Mechanical Engineering with 76% in Annai JKK Sampooraniammal Polytechnic College, Gobi, Erode.
PROFESSIONAL SUMMARY
- My responsibility is to set & prove the tool for all development and regular production components.
- Special tools is to be proved as per the tool drawing. Example – Mapal tools Valve Seat application.
- Tool list preparation and maintaining component, customer and operation wise.
- Tool life monitoring in all components and taking action to improve the life.
- Cost per component for all components is to be Prepared and maintained.
- Conduct trails to reduce cycle time, cost savings by improving better performance.
- By analyzing the present cycle time, combination tool design request is made for procurement.
- Follow up for the requirement of tools from supplier - For regular production, development and Improvement tools within the target time.
- Reducing the inventory by returning the re-sharpening tools to stores within the next purchase.
- We are using – SOLID CARBIDE, CERAMIC, CBN, PCD, HSS, in our applications, to reduce Cycle time, and reduce tool consumption.
ADDITIONAL QUALIFICATION
- AUTO CAD
- MS Office
KEY SKILLS
- Major Factors for the Maintenance of Relationship with Key people and Behavior.
- Extremely successful in maintaining relationship with people through regular meetings.
DECLARATION
I, here by affirm that all the details furnished above are true and correct to the best of my knowledge and belief.

Place : Coimbatore
Date : Signature

(M. MOHAN KUMAR)

[Guest]

dear sir/madam,
do you need employees for your business/bpo's/office/factory-
we can provide you fresh/exp technical or non technical employees.
thank you.

[Akshat001]

It seems like career in BPO sector is grooming like anything such that both there are vacancies for this post and people are interested as well.

[Guest]

Resume
N.SIVAKUMAR
EMail Id : skkumarsivakumar AT gmail.com

Objective :
To work in an innovative and inspiring environment that will boost my creative strength enabling me to enhance my career.

Educational Qualifications :
MCA Distance Education of Bharathiar University Coimbatore (20082011)
BCA Rathinam College Of Arts and Science Bharathiar University (20052008) 65%
H.S.L.C Govt.Hr.Sec. School Madukkari State Board (2005) 64%
S.S.L.C Govt.Hig.School Madukkari State Board (2003) 74%

Experiences :
Worked as a LAB ASSISTANT in “NEHRU COLLEGE OF MANAGEMENT” :
Coimbatore. From (July 2008 to 2009 Dec).
Ability to Install & Configure Microsoft Operating Systems
(WIN 9X/NT/2000/XP Workstations & NT/2000/2003 Servers) and ability to clear all types of troubles in the Operating Systems.
Ability to assemble the systems.
Ability to Windows2003 security/ Policies : Setting up of User Rights and Policies
Ability to establish PeertoPeer and Local Area Networking.
Ability to attend all Hardware & Network related problems.
Ability to configure Modem, Printer, Scanner and Web Cam
Ability to work in MSWord & MSExcel
Ability to Maintaining and troubleshooting all desktop related problems including hardware and network problems.

Worked as a SYSTEM ADMIN in “GREENWAYS TECHNOLOGIES” :
Coimbatore. From (Feb 2010 to 2011 April)
Server installation, troubleshooting, up gradation and maintenance.
Troubleshooting of OS, Hardware, Network related problems.
Installing, configuring & Troubleshooting of Windows 2000, Windows 2003, Windows 9x & application software’s Windows 2000 server Administration.
Configuring & troubleshooting of Microsoft Outlook, Outlook Express & Netscape.
Trouble shooting of laptop
Creating shares as per the project requirements.
Responding to daytoday mail queries.
Providing shares access as per the user request.
Creation of login ID’s.

Worked as a Desktop & Network ENGINEER in “HCL INFOSYSTEMS” :
Chennai (June 2011 to Dec2011)
Installing windows operating systems.
Troubleshooting system hardware, software, networks and operating system
And system management systems.
Good exposure in Active Directory, Performance Tuning, Remote Desktop Controller, TCP/IP, Firewall Security, WINS, DNS, DHCP.
Knowledge in Switches, Routers and Servers.
Email configuration to Clint users (Outlook & Outlook Express).
Both voice and remote support to the customer.
Install security software and regular updates.
Installing all type of printers, scanners and other family peripherals.
Maintaining customers database and their warranty periods.
Maintaining stock and peripherals replacement records.
Strong commitment to hard work.

Worked as a SYSTEM ADMIN in “NEHRU INSTITUTE OF MANAGEMENT”
Coimbatore. From (jan2012 to till now).

Hardware Technical Skills :
A+
N+ & CCNA
Area of Interest :
Hardware & Networking
Network Technology

Skills Summary :
Strong analytical and quantitative skills.
Proficiency in planning, organizing & managing Tasks.
Extensive knowledge in programming language, Database &Operating Systems

Personal Details :
Name : N.Sivakumar
Nationality : Indian
Marital Stat : Single
Religion : Hindu
Gender : Male
Date of Birth : 05031986
Age : 26
Language Known : Tamil & English
(Can Speak and Write)
(Kannada can speak only)
Declaration :
I hereby declare that all information furnished above is true the best of my knowledge.
Signature
Place :
Date :
(N.SIVAKUMAR)

[Unregistered]

CURRICULUM VITAE
R.Ramkumar,
Email Id :ramkumarmca2 AT live.com



CAREER OBJECTIVE :
To seek a challenging career in Information Technology, where in my skills and knowledge can be used by the organization and also provide an opportunity for continuous learning and implementation with advanced technologies that would lead to the development of the organization.

EDUCATIONAL QUALIFICATION :
DEGREE INSTITUTION BOARD/UNIVERSITY YEAR OF PASSING PERCENTAGE
MCA Bharathiar University Bharathiar University 2014 70%
BCA Paavender Arts and Science College Periyar University 2011 59.9%
HSC Tagore Matric Higher Secondary School Matriculation 2007 60%
SSLC Tagore Higher Secondary School State Board[EM] 2005 66%

TECHNICAL EXPERIENCE :
** Languages : Basic c.
** Scripting Language : PHP, Java Script, DOM, CSS.
** Area of Interest : system troubleshooting, system maintenance, web designing.
** Designing :Photoshop,Dreamweaver, Aptana Studio,illustrator,indesign.
** Framework :wordpress,joomla,Drupal

PROJECT SCENARIO :
MINI PROJECT :
Title : “Report on Medical Information System”
MAIN PROJECT :
Title :”professional finance planner and analyst with budget estimation”
Duration : 6 Months
Front End : PHP (Html,Css,javascript,)
Back End : MY-SQL

SEMINARS :
** Participated in International Seminar on “ Research in Computers : Why- ,What- And How- ” in Bharathiar university, on 11th March 2013.
** Participated in International Seminar on “Cyber Security” in Bharathiar university, on 9th March 2013.

EXTRA CARICULAR ACTIVITIES :
** NSS

STRENGTHS :
** Being trustworthy & Problem solving trait
** Ability to work individually as well as group
** Always ready to take up new challenges

PERSONAL DETAILS :
Father’s Name : R.Raju
Age & DOB : 24years,25-07-1990
Gender : male
Marital Status : Single
Nationality : Indian
Hobbies : Internet, system troubleshooting
Languages known : Tamil and English (read and write)

DECLARATION :
I do hereby confirm that the information furnished above is true to the best of my knowledge and belief.
Place : coimbatore Yours truly,
Date :
( RAMKUMAR.R )