www.matrix.in Cellular Services Pvt Ltd Delhi : Sales, Operation

[mskavi]

Matrix Cellular Services Pvt Ltd ( matrix.in )

Sales :
Location : Across India.
You’ll be the one who will improve sales by telling existing and potential customers all about our great services.
You must ensure the implementation of the sales and marketing strategy at ground level as directed by the Manager and you must meet the defined sales targets. You must be a relationship driven person with a flair for sales, the gift of the gab and the ability to influence decision makers . You must believe in , and have basic knowledge of, the market & the product. Knowledge of the industry itself & industry dynamics is essential. We will train you on the rest.
We need people for the following roles :
BDE - Fresher - 6 months
Sr. BDE - + 2 yrs of work experience
AM - At least 3 years in sales (preferably, having corporate sales experience in the Telecom sector / Person handling HNI Sales in a Financial Sector)
Manager - +5 years preferably with prior experience of managing teams
If you apply for a Managerial position, you’ll motivate others and ensure that your team has fun and enjoys what they do. Above all, you will lead by example as an ideal role model would.
Many of our Sales Managers have risen up the career ladder from Executive roles. If you are committed your efforts will never go unnoticed.

Operations :
In a nutshell, you look after both internal & external customers. You’ll make sure the Sales force gets timely stock and you will ensure that our customers get the products and services they want. A lot is expected of you to say the least. Hence, you’ll need to be a go getter and a problem solver, with an ability to know what it takes to deliver great internal and external customer service. Proficiency in Microsoft excel is a must.
We need people for the following roles :
Executive - 6 months work experience in a similar role
Sr. Executive - 1 year work experience in a similar role

Telesales :
Location : Allahabad
If you love talking to people and want to work in a fun and busy environment where there’s never a dull moment- join us. You’ll need to be a good listener and confident on the phone; being outgoing and enthusiastic is a real plus as well. Ideally, you’ll be used to meeting targets in either a sales or call centre role. Don’t worry if you haven’t though – we’ll give you all the training you need. And if you’re ambitious, with our training, you could go far. Two of our Support staff members have gone on to become functional heads.
We need people for the following roles :
Executive - 6 months work experience in a similar role
Manager - 5 years work experience in a similar role & should have handled a team.

Contact us :
Matrix Cellular Services Pvt Ltd
7 Khullar Farms, Mandi Road
Mehrauli, New Delhi-110 030

Web : http://www.matrix.in

[Guest]

CURRICULUM-VITAE
SATYENDRA KUMAR SINGH
E-mail : satyen1111 AT gmail.com
OBJECTIVE :-
- To contribute in an organization’s success through the use of best of my exceptional analytical and technical knowledge & skills.
WORKING EXPERIENCE :-
- Worked with BIG APPLE (EXPRESS RETAIL SERVICE PVT. LTD.) As a Customer Care Associate for the period of July 2007 to April 2008 (Nine months).
- Worked with RAMA MEDICARE LTD. (The Health Bazaar) as a Cashier for the period of April 2008 to March 2010 (24 months)
- Worked with Reliance Communication (Infocomm) Ltd., Delhi (ADAG) in Reliance World as a Customer Care Executive -Mobile Business from April 2010 to January 2010. (Ten months)
TOTAL EXPERIENCE+ 43 MONTHS
POSITIVE TRAITS : -
- Self motivated, Optimistic, confident, Punctual Enthusiastic and dare to take challenges.
JOB RESPONSIBILITIES :-
Take care, all the operational things at store level so that the operation will go smooth and accurate. Few operational points are below :-

SALES-FMCG
- Maintaining the visual merchandise of the floor.
- Checking the display of the Outlet time to time and maintained it.
- Supervise the all Customer Care Officers and brief them how to present the things to the customer more smartly.
- Sending the all required reports to the H.O. through mail. Making Daily Sales Report,
Attendance report and prepare indent of the day.
- Taking care of FMCG (Fast Moving Consumer Goods).

SALES-TELECOM
- Focusing towards the achievement of Business Targets Sales & Service.
- Responsible for Mobility (Prepaid & Postpaid), Wireless Internet device & Mobile handsets
- Maintain the products indent time to time & make daily audit report of products.
- Take time to time updating of new products, postpaid & prepaid plans for new & existing customers.
- Maintain Sales & Service tracker & take follow up time to time.
- Building and maintaining healthy business relations with franchisees, corporate clients & channel partners as per organization’s interest.
- Visual merchandising of the products by display, advertisements & demo.
SERVICE
- Handling churn-retention activity and implement proactive efforts to retain subscriber.
- Understand the customer queries in first visit.
- Give FTR to customers & create cases for issues and solve their issues to take follow up within given SLA.
- Escalate the customers issue to concern department.
- Worked as per BPMS (Business Process Management System) from store opening to closing.
CUSTOMER RELATIONSHIP MANAGEMENT :-
- Maintaining cordial relations with customers to sustain the profitability of the business.
- Maximizing customer satisfaction level by on time delivery, monitoring customer complaints, providing efficient services
- Handing customer grievances and resolving issues, customer services and satisfaction retention.
ACADEMIC QUALIFICATION :-
- 10th passed from C.B.S.E. Board Delhi in 2003-04.
- 12th passed from C.B.S.E. Board Delhi in 2005-06.
- Graduate (B.A. PASS) from School of Open Learning, Delhi University in 2006-2009.
COMPUTER PROFICIENCY :-
Operating system : - Window 2007, Window Microsoft XP, Microsoft Outlook, Lotus
Office Tools : - M.S Office, New Surfing.
Knowledge of intermediate English typing 35-40 WPM
Retail Software knowledge of Retail Whiz, Microsoft Business Navision, I-Care, BCP.

[Guest]

Vikas Nain
Email : vikas.nain AT live.com
- Career Focus : Pursuing challenging assignments in Advertising, ad sales, programming integrations, marketing and Business Development with a high growth oriented organization.

Professional Synopsis
- A dynamic professional with around 6 years of experience in advertising, ad sales, programming integrations, marketing, Business Development and operations.
- Possess strong interpersonal skills that have been put to good use while interfacing with customers
- A conscientious worker with strong organizational, communication and analytical skills.
- Independent Decision Making to complete the Targets.
Career Milestones
- Advertising & Branding : A dynamic professional in advertising, ad sales, programming integrations, marketing and Business Development.
- Airlines Operations – Worked with IBM on the project of a Major Airlines of United States.
- Sales & Finance – A creative professional in Sales and finance of two wheelers for TVS Motor Company Ltd.
Organizational Experience
Mar’10 till Date - Sales Manager (Ad sales) with INOX Leisure’s Ltd.
Dec’06 – Mar’10 – Executive-Operations – IBM Daksh Business Processs Services Pvt. Ltd.
Jul’05 – Dec’06 – Assistant Sales and finance Manager with Yash Automobiles (Auth. Dealers of TVS Motor Company Ltd)
Key Functional Areas
- Making sales calls for the various on screen and off screen branding options.
- Preparing client proposals, presentations
- Plan weekly sales cycle and schedule client meeting accordingly
- Generate ideas and integrations for clients based on the brand requirement
Market Information
- Preparing client and market mapping reports for his area / industry
- Reports on client spends at a brand level
- Follow up and ensure that monies are collected on time including sending appropriate reminders to clients and agencies for payment
- Conducting competition tracking and monitoring on a daily basis
- Media Tracking to generate prospects TV , radio and Print
- To sell the various branding option of Big Bazaar.
- Contribute to sales strategy and generate ideas for revenue maximization
- Develop and sell specials and events
- Maintain strong relationships with clients and agencies in the person’s portfolio
Organizational Relationships
- Reports to Corporate Sales Head in Metros and to Sales Head in non-metros
- Independent Decision Making to complete the Targets.
Contacts
- Sales coordinator for TO, payment reminders etc
- External persons
Professional Strengths
- Ability to work in a team with good communication skills
- Experience and ability to thrive in a fast-paced work environment
- Self motivated
- Detail oriented
- A team player and minute detailer with excellent communication, instructional design, visualization, logical & analytical skills
- Capability to think out of box and strive always for new ways to solve the problems at hand
- Good at people/team management and can work both hands-on and hands-off manager as required
Education
- MBA in Marketing from M. D. University, Rohtak in 2010.
- Graduation in Arts Stream from Delhi University in 2005
- Senior Secondary (Computer Science) from CBSE in 2002
- Matriculation form HBSE in 2000
IT Skills
- Well versed with C, C++, MS DOS, Win98, Winx, and Internet & Basic Fundamental of Computer Science