www.silverlinetech.com Silverline Technologies Pvt Ltd : Technical Support, Process Associate Fresher

[mskavi]

Silverline Technologies Pvt Ltd
silverlinetech.com

Technical Support Representative - TSR01 :
Freshers or Experienced
The candidate should be a graduate (BSc, BA, BCom , MA , MSc, MCom, Diploma Holders) with technical Knowledge of Windows NT / 95 / 98 / 2000, TCP/IP (Networking), Exchange Client, Outlook Client, MS Office & Internet Explorer. The candidate should have excellent command over English - fluency in spoken English and good written English, customer service skills and high energy levels. The candidate should be able to successfully handle customer queries on network related problems, provide telephone/email based troubleshooting assistance and meet customer defined levels of Quality in Operations.

Sales Representative - SR02 :
Freshers or Experienced
Candidate should posses’ good selling skills and convincing skills. Any graduate having good command over English Language. Need to be able to handle international customers. Candidates having prior experience in international call centre have advantage.

Customer Support Representative - CSR03 :
Freshers or Experienced
Any graduate having good command over English Language. Need to be able to handle international customers. Candidates having prior experience in international call centre have advantage.

Center Collection Executive - CCE04 :
Freshers or Experienced
Any graduate having good command over English Language. Need to be able to handle international customers. Candidates having prior experience in international call centre have advantage.

Process Associate - PA05 :
Freshers or Experienced
Graduate in Commerce or Management / Mechanical or Chemical Engineers
Pursuing MBA (Distance Learning) or MBA
Good Analytical Skills.
Excellent communication skills (Written & verbal)
Strict adherence to work deadlines and exhibit professionalism at work.
Should be willing to work in night shifts.
2 - 3 yrs experience. Desirable : Proficiency in Excel and MS Office packages.
Any foreign language knowledge will be an added advantage.
Prior Sourcing and negotiating experience will be an added advantage.

Marketing Executives - ME05 :
Freshers or Experienced
Any graduate or Undergraduate. Candidates should market Mobile Directory. Prefer candidates who worked for ad agencies and yellow pages.

Jr. Recruiter - ITeS06 :
Freshers or Experienced
Candidates having minimum 6 months of experience in ITeS recruiting. Should source candidates from job portals or through contacts. Screen the candidates and schedule them for interviews with top MNCs. Should have good command over English language. Must posses good interviewing skills.

Web : http://www.silverlinetech.com

[Guest]

Correspondence Address
SUBHASH BABU

E-mail :sby772 AT gmail.com
Career Objective : “Seeking a challenging position to utilize my skill and abilities in area of marketing & Business development which offers a professional growth while being resourceful, innovative and flexible.”
Educational Qualification :

Qualification Name of the College &University Major Subject Percentages Year of Passing
MBA Punjab Technical University Marketing 65% As it now 2009-2011
PGPBM International Institute Of Business Studies,
Bangalore Retail 70% 2011
B.A. Dr.B.R.Ambedkar University, Agra Hindi, G English, Pol. Science, History 52% 2004-2007
Class XII U.P. Board Arts 61% 2004
Class X
U.P. Board All Subject
58% 2002
Technical Skills/Computer Proficiency
- Microsoft Office & Internet.
- Diploma in computer Designing &Accounting. (DCDA)
Projects
1- A study on Indian Premier League . (2009)
Title : Market Research
The idea behind the study was to know the marketing & promotional Strategy
.
2-A Sales Report on Hero Honda splendor & Passion. (2010)
Title : Marketing Research

The idea behind the application was to help, maintain the data and the information regarding the maximum sales between these two products of the same company and to determine the reason between the same.
3-A Project Report on Sales and Distribution Strategy of Demat Account in Edelweiss Broking Ltd (2011)
Title : Sells Of Demat Account
The idea is behind of selling the Demat Account & ESOP through the direct Selling
Work Experience /Corporate Training

- 75 days corporate training in Edelweiss Broking Ltd.
Title : To sell the Demat account through the direct selling.
Achievements / Extra Curricular Activities
Academic
- Won gold medal twice for maintaining regularity and discipline in school in12th class.
- Participated and won prizes in several quiz, drawing & painting competitions.
- Successfully completed two year National Service Scheme (NSS) During the gradation Periods.(2005-2007)
- Successfully attended a seminar in “STAMFORD INTERNATIONAL UNIVERSITY AT BANGAKOK” (2011)
- A “GEMS JEWELLERY” Industry visited in PATHIYA THAILAND.(2011)
Cultural
- Participated in several cultural programs.
- Participated, Conducted and monitored Farewell party in Agra College, 2004.
- Participated, Conducted and monitored Fresher’s Party in Agra College 2007.
Hobbies
- Social service
- Making new friends
- Travelling
Strength
- Team Player
- Convincing Power
- Self Motivated