Software Asset Management Consultant Gurgaon : www.wisdom-tree.net

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A leading BPO Gurgaon : Software Asset Management Consultant
Company Name : A leading BPO
Company Location : Gurgaon
Designation (of vacancy) : Software Asset Management Consultant
Company E-mail ID : vinitabhujel@wisdom-tree.net
Company Website : www.wisdom-tree.net

Job Description, Candidate Profile, Company Profile, Company Address :

Business Overview :
This person is responsible for driving targeted engagements of the 10% least compliant customers (both in EPG and SMS&P) using a CPE-friendly approach known as the SAM Review. SAM Reviews are conducted with specially trained SAM Partners with the goals of (1) discovering and collecting license shortfall revenue while (2) promoting Software Asset Management as an industry-recognized approach to software license management across a customer’s entire enterprise and IT infrastructure.

The role involves working closely with the CXO and with IT management at all levels to understand and discover the entire software assets within the organization and establish a software asset management process, managing the project to the customer’s requirements and communicating at a senior level.

The role requires an individual who can command respect at boardroom levels through presentation and gravitas of personality coupled with the intellectual horsepower to solve complex issues, the ability to deliver difficult messages with empathy, the discipline to manage the project and the sales skills to get the customer to commit and implement the software asset management process as a key IT and financial priority.

Data Analysis and Reporting
** Based on data mining activities review customer purchase histories with Client and assess their software assets to uncover the least compliant 10% of customers.
** For the 10% of least compliant customers, conduct thorough research about the organization (its successes, needs, growth opportunities, etc.) and a deep analysis to clearly establish areas of suspected non-compliance and to provide the strongest possible evidence to customers that they have lost control of their software assets (Effective License Position (ELP) Reports).
** Following SAM engagements and the payment of the settlement, ensure that follow up with the customer occurs to measure satisfaction and CPE, as well as progress towards full SAM adoption in order to measure uptake and obstacles.
** Own the data management strategy and provide guidance to team members (specifically, to the Pipeline Management Specialist) about what information needs to be made available to whom and by when.

SAM Engagements :
** Develop a SAM engagement project plan and implement the plan via suitable partner relationships and providing leadership during the project, as needed.
** Lead the SAM Engagement, including :
o Meet with the customer to review the gravity of the situation. Demonstrate through the questioning at the meeting why the customer has a need to engage with one of our SAM Partners, in order to carry out a review.
o Ensure that the SAM Partner conducts SAM Training and works with the customer’s IT department to conduct a complete discovery of all deployed software and inventory of all known licenses to establish the organization’s precise licensing shortfalls and excesses.
o Ensure that the SAM Partner promotes SAM throughout the engagement.
o Ensure that the SAM Partner gathers data in order to determine the propensity to adopt full SAM, and the steps the customer needs to take to resolve the issue.
o Implement and deploy the required technology to enable the client to manage and control their software assets in the future.
o Establish a change in the customer’s management processes so that software assets are dynamically managed to ensure an optimal, cost-effective software infrastructure.
** Working with the SAM Partner, meet again with the customer to review the SAM Final Report and to set expectations for final settlement. In this meeting the SAM Engagement Manager also promotes continued practice of SAM, offering a range of SAM Partners to assist them.
** Follow up on the SAM engagement by confirming that the shortfall settlement has been paid within 30 days of the close of the engagement.

Relationship Building and Management :
** Develop strong relationships with the Business Managers in SMS&P and EPG.
** Develop a strong working relationship with the SAM partners, including excellent communication, coordination of customer meetings, etc.
** Quickly develop relationships with the CIO and key management within a client, make the feel comfortable with the process, and handle their discomfort and objections effectively.
** Gain commitment from the customer to move forward with urgency and to fully resource the project.
** Enable IT management to exploit their SAM knowledge and data to the fullest for future procurement, optimization and IT project implementation.

Communication Skills :
** Quickly communicate the benefits of SAM in a compelling and motivating way.
** Communicate and get agreement to the SAM project plan.
** Effectively handle customers regardless of how they are reacting to the situation. Customers may become very defensive, aggressive, etc and the SAM EM must always react with compassion and empathy.

General Notes :
1) This is a user submitted job / vacancy / career posting.
2) For more details of the company visit the company website.
3) This is a job posting of A leading BPO, at Gurgaon for the post of Software Asset Management Consultant

More Information about this submission and submitter :
Submission ID : 3980887
Date & Time : 15th Apr 2011 6:14 AM (UTC)
IP Address : 59.178.61.226
Browser info : Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.16) Gecko/20110319 Firefox/3.6.16
Predicted Country : India

[Guest-IJT]

Name : Vaishali Jain
Email : vaishali.jain442 AT gmail.com
Designation / Skillset : Softwere development/fresher/.net/c/c++

Resume :
CAREER OBJECTIVE
To work in professional environment and at a position in a value driven organization, contributing my personal skills and proficiency toward my job and qualify for higher levels of responsibility.
ACADEMIA
- Master of Science (M.Sc.) in Mathematics from D.A.V. (P.G.) College, Dehradun Hemwati Nandan Bahuguna Garhwal University Srinagar with 68.2% in 2008
- Bachelor of Science(B.Sc.) from D.A.V. (P.G.) College, Dehradun Hemwati Nandan Bahuguna Garhwal University Srinagar with 60.16% in 2006
- 10+2 from UA Board with 69% in 2003.
- 10th from U.A. Board with 60% in 2001.
PROFESSIONAL QUALIFICATION
- Pursuing Master of Computer Application (M.C.A) from GRAPHIC ERA UNIVERSITY, Dehradun with 77.57%.
- 1 year Pre-eACCP Computer Course from APTECH, Vikasnagar.
COMPUTER SKILLS
- Basics - MS Office (Word, Excel, PowerPoint, Access).
- Environment - Windows 9x / NT, Windows 2000/2003/Windows XP.
- Programming languages :- c#.NET, C, C++, Core java.
- Good understanding of the internet and related technologies.
PROJECT UNDERTAKEN
- Online Railway Reservation System
This project was based on the concept online Railway Ticket reservation, ticket cancellation, seats available, waiting list, etc.
WORK EXPERIENCE
- 4 year teaching experience of Mathematics.
ACHIEVEMENTS
- Received First Prize in Rangoli Competition.
- Received Third Prize in cooking competition.
EXTRA CURRICULAR ACTIVITIES
- Seminars delivered on abstract algebra, .NET FRAMEWORK.
- Participates in Linux workshop organized in university campus.
- Event organizer in school and college functions and other technical events.
KEY SKILLS/STRENGTH
- Hard Worker, able to face new thing, willingness to learn, able to face challenges.
Date :
Place : Dehradun VAISHALI JAIN
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More Information about this submission and submitter :-
___________________________________________________
Submission ID : 4148586
Date & Time : 18th May 2011 6:32 PM (UTC)
IP Address : 122.177.217.112
Browser Info : Mozilla/5.0 (Windows NT 5.1) AppleWebKit/534.24 (KHTML, like Gecko) Chrome/11.0.696.65 Safari/534.24
Predicted Country : India