www.crmit.com Solutions Bangalore : Corporate Trainer

[mariammal]

Name of the company : CRMIT Solutions
Location of the company : Bangalore
Designation : Corporate Trainer

Candidate Requirement :
Experience : 2+ years

Job Specification :
The Corporate Trainer will instruct the internal / external developers and consultants on various topics including (but not limited to) Java, J2EE, AppServers, Web Services, CRM Applications, CRM Development / Configuration / Integration etc., using preset / developed / customised training material. Should be able to talk fluently, confidently and handle classes as well as lab sessions. It is expected that the trainer assists with the development, maintenance and customization of training material and provide field support as needed. Other duties include assisting in lab setups (if any), preparation of technical and training documentation, assisting with Business Analyst functions, and assisting with QA and testing of software updates.

Website : http://www.crmit.com/

How to Apply : Send your resume to http://www.crmit.com/careers.html

Address of the company :
CRMIT Solutions
14,NR Towers,
BTM Layout 1st Stage,
100 Ft Ring Road,
Bangalore 560068, India

About the company :
CRMIT helps enterprises to achieve the flexibility and agility necessary to compete in a global marketplace by delivering the tools to cost-effectively manage all aspects of SOA integration. With CRMIT, enterprises can make better use of existing solutions, adopt new applications with ease and respond rapidly to changing business requirements.

General Instructions :
1) This is a job / career / vacancy / recruitment posting from CRMIT Solutions at Bangalore for post of Corporate Trainer.
2) For more details refer company website of CRMIT Solutions.
3) You can send your resume / CV to the careers e-mail id of the company (CRMIT Solutions).
4) Source of this info is the company website / internet on the date of publishing.

[Guest-IJT]

Hi There ,
My name is Naghma Perveen. I am a certified Soft skills and communication Trainer.I am a free lancer. plz contact me on .

Thanks
Naghma

Career Qualification:
Soft Skills and Voice & Accent trainer with more than 6 years of experience in BPO and Education Field
Experience as a trainer:
Associated with GEMA Patna as a visiting Faculty.
Trained Branch managers and HR Executives in SIS security services patna.
Associated with Bank of Baroda.
Associated with Allahabad bank.
(Conduct soft skills and communicationTraining for Bank staffs.)
Conducted sessions in JD women’s college on Personality Development.
Worked with Aptech global learning solutions as a freelance communication skills trainer.
Have conducted sessions on soft skills training at university of petroleum and energy Dehradun.
Have conducted sessions on communication skills in J D women’s college for MBA Students.
Conducted 45 days Product and customer service Training in Infosys BPO Bangalore.

Certification:-

Successfully completed Train The Trainer Program from Abearix Technologies, Noida.

My areas of expertisation:


PD/Soft Skills:

Personal Grooming
Work place etiquette
Motivation
Positive Attitude
Etiquette Basics
Team Management
Expectation Management
Giving and Receiving Feedback
Dealing with difficult colleagues
Decision Making
Time Management
Stress Management
Dining Etiquette


Communication Skills:

Effective Communication
Indianisms
Pronunciation
Listening Skills
Body Language
Group Discussion
Interviewing Skills

Voice & Accent

American, British & Neutral Accent
Grammar
Culture and Communication
Telephone etiquette
Customer service skills

Experience in BPO
OCTOBER, 2007 TO AUGUST 2009: Sr. Customer Service Executive

Worked in HCL BPO for UK based Tele Communication Company(British Telecom).
Job Responsibilities: I was handling customer’s billing enquiries and dealing with the customer’s Land Line’s and Broad band’s Service Issues.

MARCH, 2007 TO OCTOBER, 2007: Technical support executive
Worked with Wipro BPO as a Technical Support Executive in US based Semitech Process (Netscape, CompuServe and Netscape ISP)

SEPTEMBER, 2005 TO AUGUST 2006: EXECUTIVE C.S
Worked with Ienergizer in a US Web based Process(Match.com)
NOVEMBER, 2004 T0 TO AUGUST 2005: CUSTOMER SERVICE EXECUTIVE
Worked with FINEDGE INDIA PVT.LTD as Customer Service Executive for Hutch Inbound process.
.
EXPERIENCE AS A TEACHER:
JANUARY, 2001 TO DECEMBER, 2003: ASST. TEACHER
Worked as an Asst.Teacher in Najam High School Phulwari Sharif, Patna
EDUCATIONAL QUALIFICATION:
10th Passed from B.S.E.B. in the year 1997.
12th Passed from B.I.E.C. in the year 1999.
B. Sc (Hons) Magadh University in the year 2003.