Walk in Interview Chennai 2011 : Apollo Health Street Ltd

[muthukalee]

Company Name : Apollo Health Street Ltd

Company Location : Chennai

Candidate Profile :

WALKIN - MEDICAL CODER( CERTIFIED) AT HOTEL HARRISONS ON 10TH APRIL

-Candidates with minimum of 2YEARS Experience in Medical Coding ( ER, E&M,FACILITY).
- OR MUST HAVE PRACTICAL EXPERIENCE IN 2 OR MORE SPECIALISATION.
- CERTIFICATION IS MANDATORY.
- Willing to Work in Night Shift
- Transport would be provided

Job Specification :
- Opening for CERTIFIED CODERS.
- Experience in ANY SPECIALITY (PRACTICAL EXPERIENCE IN 2 OR MORE SPECIALITIES)
- Salary is not a constraint for the best candidate.

- Venue
Hotel Harrison
Valluvar Kottam High Road
Nungambakkam,
Chennai

About us :
Working with the nation’s leading healthcare organizations, Apollo Health Street is tackling the toughest financial and IT challenges facing healthcare today. In four key service areas, we help healthcare organizations achieve the True Return they seek – the financial strength to offer excellent patient care today and tomorrow. Together, we achieve fast, accurate results that make a positive impact on your bottom line.

Contact us :
Apollo Health Street Ltd.
Kanchipuram
SIPCOT IT Park Third Cross Road,
chennai
http://www.apollohealthstreet.com/

[Guest]

Yoganand Kuralmani BPT
e-mail id yoganand202002 AT gmail.com
Objective :
To work in a Global Competitive Employment with Challenging tasks that stimulates personal and organizational growth.
Profile Summary :
- Working as Drug Safety Associate with ICON Clinical Research India Pvt Ltd, Chennai from Jan 2008 till now.
- Clinical Experience : 05 years of clinical experience.
- Having proficiency in managing team.
Experience Summary :
Clinical Experience :
- SSA Integrated Education for Disabled Physiotherapist Aug 2004 to Dec 2007
- R K Physiotherapy & Pain relief clinic Physiotherapist Sep 2000 to Dec 2007
- Christian Medical College & Hospital Physiotherapist Sep 2001 to Sep 2002
Drug Safety Associate – ICON Clinical Research, Chennai :
- Experience in SAE reporting and narrative writing.
- CRF safety review.
- Lab safety review.
- Post marketing safety review.
- Literature review and feasibility studies.
- Safety database case entry and safety review.
- MEDRA coding.
- ATC coding.
- Oracle clinical, Opticon, OCRDC, RAVE, INFORM and ARISg working experience.
- Study master file maintenance and project audit preparation.
- Coordinating departmental training and new DSAs.
Additional Responsibility :
- BACK UP LEAD DSA for a PMS Study.
- LEAD DSA for the literature surveillance activities.
Professional Training
- Participated in 6 months boot camp on “Drug Development Process and SAE processing” conducted in Nov 2007 by ICON Clinical Research.
Presentation & Achievements :
- Presentations in Icon clinical research.
- Multicenter trials and their role in clinical research.
- Pulmonary embolism and their consequences.- Venous thrombo embolism study
- Blood pressure measurement (conventional method) – Hypertension study.
- DVT
- Coronary artery disease and Anti-anginal drugs. – Angina study (Indication Training for CRA’s).
- Compulsory rotational internship - presented seminars in the department of Physical medicine and Rehabilitation CMCH Vellore.
Technical Skills
TECHNICAL SKILLS
Operating Systems : Windows9X, NT,2000,XP
Office package : MS Word, Excel & Power point
Academic Qualification :
Bachelor of Physiotherapy (September 2000)
Sri Gokulam institute of Paramedical sciences,
The Tamilnadu Dr.M.G.R.Medical University
Average Percentage : 65% - Ist Class
Higher Secondary - (March 1993)
S.S.Hr.S.S, Arni
Tamilnadu state board
Average Percentage : 65% - Distinction
Tenth - (June 1991)
S.S.Hr.S.S, Arni
Tamilnadu state board
Average Percentage: 60 % - Distinction

[Guest]

RESUME - MASTER OF PHARMACY
M.shobana
Email : shobanab.pharm AT gmail.com
EDUCATIONAL PROFILE :
1. Master of Pharmacy, Nandha college of Pharmacy ,Erode-52. (Affiliated, to the Tamil Nadu Dr.M.G.R. Medical University, Chennai),August 2009– March2011 81.16% (First class)
2. Bachelor of Pharmacy,SRM college of pharmacy, kattangulathur, .( Affiliated, to the Tamil Nadu Dr.M.G.R. Medical University, Chennai),Aug 2004-Aug 2008 65.6%First Class)

3. Higher Secondary Education, Immaculate heart of marys higher sec school, avadi Chennai-54
ACADEMIC EXCELLENCE :
First in the following courses during first year M.pharm studies :
- Bioprocess Technology ( M.Pharm)
- Advanced Pharmaceutical Biotechnology (M. Pharm)
- Pharmaceutical aspects of microbial and cellular biology ( M. Pharm)
Project Work entitled “Dermatophytic activity and antibacterial activity produced by secondary metabolites in fungi”(M.Pharm)
Experience :
Worked as a Pharmacist for five months in med plus pharmacy
Techniques Known :-
Microbiology :
1. Microbial assay.
2. LAL Test.
3. Gradient Plate Technique.
Fermentation (Bioprocess Technology) :
1. Screening and production of alcohol, antibiotic and enzyme is fermented.
2. Proteins purification.
Molecular Biology :
1. Isolation of plasmids and DNA.
2. Polymerases chain reaction (PCR) and RT-PCR
3. SDS PAGE.
4. Agarose gel electrophoresis.
Area of interest
Production
R&D
Quality assurance
Quality control
Medical Billing

[Guest]

D. G. Johnson
Email : dylan.l.johnson AT gmail.com
Objective
Seeking assignments in Customer Support/ Outbound Lead Generation/ Appointment Setting/ Business Development / AR Calling/ Medical Billing/Debt Collections
PROFESSIONAL PROFILE
A dedicated and goal oriented professional with 10 years of experience in Medical Billing, AR Calling, Mortgage Processes, Customer Service, Lead Generation, Appointment Setting, Surveys, Debt Collection, Business Development and Cold Calling. Last designated as Business Development Manager, Voice & Accent Trainer & Team Lead – Voice Process in Possess excellent interpersonal, communication and organizational skills with proven abilities in customer support and cold calling
CAREER HIGHLIGHTS
SCIO Management Solutions Pvt ltd, Chennai
Team leader, Soft skills Voice & Accent Trainer & Business Development Manager – Voice Process from August 2009 to till date SCIO Management Solutions is a Revenue Cycle Management Company
SCIO Management Solutions is a premier global provider of healthcare revenue cycle outsourcing services to healthcare systems, hospitals, academic medical centers, durable medical equipment suppliers, and billing and receivables management companies,{ Reducing Denials, Verifications getting claims status & getting prior authorizations}
Current Roll - Team leader & Taking care of Business Development, Soft skills Voice & Accent Trainer; Handling a team of 10 members for a Doctors Office, Reducing Denials & getting eligibility, prior authorizations, verifying benefits, AR Calling / Self Pay / Customer Service / Provider Enrollment Follow-up / Insurance Verification / Denial Management

BUSINESS DEVELOPMENT; I am in charge of commercial relationships management, from first contact to bid and contract preparation. I personally manage the company’s key account, having great autonomy inside a budget negotiated with the general management.
My compensation is strongly based on objectives.
* Customer engagement, planning, strategy and delivery, relationship building
* Presentation and Communications skills
* Needs and business analysis at technical and business levels
* Ability to work in sensitive environments
* International sales using direct and indirect channels
* Collaborative working with internal and external stakeholders
* Delivering results individually and through managing teams
* Meeting targets and working under pressure
Soft skills Voice & Accent Trainer :
* Responsible for Soft-skills/Behavioral
* Target for operations
* Interacting with Project Managers for target needs
* Team Management
* Process Improvements

Achievements : Significant support to large Starting new marketing activities to increase the customer base, I signed five major accounts, to the existing business
# improved sales by 20% than last quarter with effective consumer support system
# Lead trained and supervised a team of 20 members to achieve the team goals by improving communication and coordination within the team.
# exceeded the sales target by achieving 35% higher sales than the set target.
# reduced bad debts by 20% with effective communication with debtors and regular follow-ups
# Increased profits by 60% in a highly competitive environment by focusing on the less price sensitive customer segments who valued service, which eliminated the need to use price as a mechanism for securing new business.
# Increased employee productivity and the overall efficiency of the unit by introducing processes and procedures that eliminated duplication and reduced the time to complete month-end reports.
# reduced the time required to respond to customer requests and improve customer satisfaction by providing front line counter staff with the skills, knowledge, and authority needed to resolve customer enquiries and complaints.
# contributed substantively to a high level of patron loyalty through my interpersonal skills, length of service, personal presentation and my understanding of the personalities, preferences and expectations of customers.
# Increased production capacity by 45% by redefining and restructuring work flows which enabled the company to consistently meet or exceed promised manufacturing and delivery turnaround times and enabled the company to more accurately forecast and more capable of accommodating demand fluctuations.
# Increased efficiency by restructuring the Department into Operations and Administration functions which eliminated time consuming administrative tasks from the workload of the Operations Team and released substantial time for operational activities.
Helped increase profits by devising and recommending a variety of promotions and customer incentives which significantly increased patronage.
Team leader Job Profile - Job Description

1. AR Follow up with Insurance.
2. Checking Eligibility, Benefits & Analyze EOB, correspondence and call insurance for denied claims.
3. To check the status of claims filed
4. To check the denial reasons if the claims are outstanding.
5. To follow- up on no response claims.
6. To check the appropriateness of the insurance information given by the patient if it is inadequate or unclear.
7. To check the insurance information incase of self-pay patients.
8. To get clarification on insurance coverage in cases, where information provided by the hospital or Doctor’s office is insufficient.
9. To get information for which claims are pended by the insurance company.
10. Develop and maintain information about insurance denial strategies for training purposes.
11. Follow up with various verifications and collections.
12. Should understand the client requirements and specifications of the project and work accordingly.
13. Should meet the productivity targets within the stipulated time.
14. Ensure that the deliverables to the clients adhere to the quality standards.
E-Noah I Solutions Pvt Ltd, Chennai
Team leader – Voice Process from August 2008 August 2009
E-Noah is a knowledge-driven IT & BPO company promoted by professionals with a track record of delivering value added outsourcing initiatives to some of the biggest names in the global business.
Campaigns worked on :
Customer Satisfaction Surveys – Credit Card Process (US Market)
Lead Generation – Mobile Computing Devices (US & UK Markets)
Attending Physician Statement – Collecting Medical Records

Major Accomplishments :
Was the top caller in the lead generation process making incentives up to 30K
Received client appreciation mails
Received appreciation certificates for referring candidates
Received best Employ of the Year for handling 3 different projects at one time

Ajuba Solutions Pvt Ltd, Chennai
AR Executive, February 2004 to August 2008
Ajuba is a premier global provider of healthcare revenue cycle outsourcing services to healthcare systems, hospitals, academic medical centers, durable medical equipment suppliers, and billing and receivables management companies, { AR Calling / Self Pay / Customer Service / Provider Enrollment Follow-up / Insurance Verification}

Campaigns called on :
Patient & AR Calling - US
Medical Billing - US
Debt Collections – UK
Medical Bill Collections - US

Major Accomplishments :
Received “Best Collector for the year” Award
Received Client Appreciation mails
Best Collector for the year” Award for Collecting 850,000 pounds {a trip to the U.K}


ISG-Nova soft (K.K.BIRLA GROUP), Chennai
Mortgage Executive – August 2003 to January 2004.
Campaigns called on :
US Mortgage
Refinancing – US & UK
Personal Loans based on income, property value, etc – UK


Amaratanjan Call Center , Chennai
Mortgage Executive, February 2001 to July 2003
Campaigns called on :
Mortgages – Australia, US
Refinancing – UK & US

OPERATIONAL FUNCTIONS HANDLED
Involved in the training for new recruits, Handling Quality and productivity
Reports

Monitoring of outbound Collections calls for Tr Account Executives
Understanding and analyzing key result areas of Tr Account Executives
Developing strategies to reduce average handling time of calls adhering to the
Quality grids and standards

Escalated Call handling
Constantly seeking new ways to Improve Productivity and Collection Revenue
Inflow
Training associates on handling tough call scenarios.

Involved in handling a team of 20 members and training them to bring up to
Operations level

Responsible for ensuring Team / Individual productivity and quality targets

TRAINING UNDERGONE
Personality Development & Competitive Maneuverability Training
Health Care & Collections Compliance Training Quality Management System for
Collection Activities Leadership Skills Development Training People management
US :
Compliance & Culture Training
Advanced Collections Training
US Accent Training

UK :
Compliance & Culture Training
Advanced Collections Training
UK accent Training
Debt Collections

EDUCATION
Bachelors of Arts (English Literature) from the Annamalai University
HSC from the Laidlaw Memorial School of St. George's Homes, Ketti, Ooty

ITS SKILLS
Operating Systems : Windows 98, 2000, XP, Vista, Windows 7
Applications : Proficient in Microsoft Office, CRM administration and Salesforce.com, crm.zoho.com