Shalini Puniya
Email : punia.shalini AT gmail.com

PROFESSIONAL EXPERIENCE :
Currently associated with Titan Industries Ltd. As a Customer relations officer since July 8, 2010.
Job Profile
- Day to day dealing with customers. Suggesting them right product as per various factors like (Age, looks, status, profession etc.)
- Handling of entire stock of the store
(E.g. : proper management of front stock and back stock, with daily counting of watches & maintaining same in registers.)
- Maintaining regular lean retailing in store with audits & other similar activities.
- Visual merchandising ( with proper stacking of watches, display of new watches as per their cluster)
- Coordination with Store Managers
- Coordination with other staffs for day-to-day functioning in front operations.
- Store target-setting of business in Rupees (quarterly bases).
- Achieving individual targets of sales.
- Collection of data base for further fashion forecasting in upcoming watches.

SUMMER INTERNSHIPS :
Bachelor of business administration, MDU, Rohtak, ( 2005-2008)
Summer training Project in 4th Sem on employee’s satisfaction & HR practices (from Mehra Bandhu Creation, Pvt. Ltd. Gurgaon) & have implemented the same in their business.
Post graduate diploma in Retail management, FDDI, Noida, 2008-2010
Summer training project after 2nd Sem on New Apperal Store (From Globus Retail Store)

EDUCATION :
YEAR DEGREE INSTITUTE CGPA/MARKS :
2008-2010 Post Graduate Diploma In Retail Management
Footwear Design & Development Institute, Noida 67%
2005-2008 Bachelor of Business Administraion MDU, Rohtak 73%
2005 BSE, Haryana ( Class 12th) Satish Public School, Rewari 64%
2001 BSE, Haryana ( Class 10th) Jain girls Sr. Sec School, Rewari 66%

ACADEMIC ACHIEVEMENTS :
- Awarded for meritorious performance in the Second Year of the BBA (2008-2010)
- Awarded merit based scholarship in 4th semester BBA ( 2008-2010)
ACADEMIC PROJECTS UNDERTAKEN AT FDDI, Noida
Visual Merchandising (live project surveyed at various malls)
- Window Display and Portfolio of Visual Merchandising (types of windows & mannequins, color wheel, Different types of Textures etc.)
- Live window display of Oriflame Cosmetic Products in Second Semester of PGDRM.
Fabric & Garments (Material collected from various manufacturing textile units & local Lajpat Nagar Market, New Delhi.)
- Project on Trims and components in various Forms of Fabrics.( Types of Buttons, laces, embroidery etc)
Store Designing (Surveyed & data collected from GIP mall Noida, Ansal plaza, Delhi, CSM, Noida & various other markets)
Project Starting from Site selection to entire store construction budget of selected Ice Cream Parlour named Igloo (Semester 3rd)
Company Law (Semester 3rd)
Delhi shops & Establishment Acts & Rules, 1954
Retail Research (Semester 4th)
- Dissertation report on loyalty among youths towards private labels.
- Difference between manufacturer & in house brands.

KEY POSITIONS OF RESPONSIBILITY :
- Member, Placement Committee, FDDI, Noida (2008-2010)
Responsibilities include liaising and building relationships with recruiters for campus related activities and placements, also calling up students on time.
- Lean coordinator, “World of Titan”. & first among all Titan stores in India to Implement Lean Retailing.

Competencies & Skills :
- Have never say die attitude.
- Never afraid while taking any big challenges.
- I don’t get cheated by others easily.
- Have sorry feelings & we feelings.
- Quick decision making power.
- I am extrovert & straight forward.

EXTRA-CURRICULAR ACTIVITIES :
- 2nd prize in western group song in Zonal youth Festival ( BBA)
- Won the First prize in mimicry in first year of BBA at talent hunt.
- Member of college and institute extra curricular management team.

OTHER INTERESTS :
- Reading Fiction Novels, listening to fast music, singing & modeling.

Declaration :
I confirm that the information provided by me is true to the best of my knowledge and belief.

Shalini Puniya