Company Name : Futuresoft Solutions Pvt Ltd

Company Location : Delhi

Candidate Profile :

Walkins on 04-04-2011 for Servicedesk Engineer- Futuresoft Solutions

Skills Required:
• Basic knowledge of PCs and Internet
• Basic knowledge of operating systems – DOS, Win 98, Me, XP, NT, 2000
• Basic knowledge of computer hardware components – CPU, Motherboard, RAM, HDD, Modem
• Basic technical troubleshooting skills/ability
• Communication flow, sentence construction & correct grammar in written & Spoken English Communication, Speech clarity, voice clarity, good pronunciation and should not have MTI (Mother Tongue Influence)
• Good listening and responding skills
Communication Skill: Excellent
Candidates with poor communication skills need not apply.

Job Specification :
• Manage end-user customer phone calls / Chat / E-mail.
• Demonstrate effective typing and verbal communication skills
• Document case information
• Demonstrate efficient problem solving and troubleshooting skills.
• Demonstrate commitment to client/internal/customer satisfaction
• Demonstrate basic technical knowledge.

About us :
Futuresoft began its operations in 1988 and was started with the vision to provide quality Application and Infrastructure support services to Customers. Our team consists of members with cross-functional skills having vast experience in diverse markets, enabling us to create fully integrated solutions for different environments and verticals.

Contact us :
Futuresoft Solutions Pvt. Ltd.
253, Okhla Industrial Estate,
Phase III
New Delhi - 110020, India

http://futuresoftsolutions.com/