Customer Service Manager : Resume CV

[Guest-IJT]

CURRICULUM -VITAE :
RAHUL SHUKLA
e-mail :R.SHUKL1340 AT YMAIL.COM

Objective :
To achieve high position in corporate world with best of my abilities and to acquire more knowledge & to promote the organization in the desired field.

Qualification :
- MANAGEMENT GRADUATE {B.B.A}67%.
- 12th from RVD University-2005.{59%}.
- 10 th from CBSE Board -2003{58%}.

Computer Skills :
- CAC( COMPUTER ACCOUNTING COURSE )
- Internet Browser.

Experience :
One year experience in telecom sector as an H.R Executive

Skill Set :
- Active participation in cultural & sports programme in college & acted as compeer to several programs.
- Event management at college level.
- Team Activities Management/Participation.

Hobbies :
- Making Good Friend.
- Playing atheletic games

Declaration :
I hereby declare that the information furnished above are true to the best of my knowledge.

Date :
Place :

(Rahul Shukla)

[Guest]

Neha Mendon
Email ID-mendon12 AT gmail.com

Objective :
To be associated with an organisation where I can put my talent, knowledge and skills to the best.To accept everything as a challenge and try and achieve it.

Educational Qualification :
Qualification Board Year Percentage :
S.S.C Maharashtra 2004 68%
H.S.C Maharashtra 2006 62%
B.Com Mumbai University
Major : Banking&Insurance
a. TYBCOM(SEM V) NOV2009 68%
b. TYBCOM(SEM VI) MAY2010 66%

Additional Qualification :
Specialized in windows 2000, MS-office2000, Tally9.

Extra Curricular :
School-Had appeared for government exams conducted by Tilak Maharashtra Vidyapeet(Pune)for subjects-Marathi and Maths.

Personal Details :
DOB : 24th May 1988
Nationality :Indian
Marital Status :Single
Hobbies :Singing and Listening to music, reading and sports(cricket)
Language Known :English ,Hindi ,Marathi (read ,write and speak)
Gujarati, Kannada(speak).

Work Experience :
Currently working in Development Bank of Singapore from past 2 years in customer service(operations) profile.
Designation : Management Trainee

Work Profile :
1-Filling up all mutual fund forms along with documentation.
2- Filling up all insurance forms along with documentation. Getting the proposal form logged in by coordinating with operations of the insurance company.
3-Solving the queries of the relationship managers regarding portfolio statement of mutual fund by co-ordinating with the fund house people.
4-Keeping a track of the renewal premium to be paid by the customers(to call up the clients and to do follow up for this premium).
5-To solve client’s queries regarding insurance policies and documents.
6-Filling up resident as well as non resident account opening form with proper documentation and getting it processed.