Ashok Kumar Mudaliar.
E-Mail : ashok2835 AT rediffmail.com

Summary :
- Total Work Experience – AT 2 years and 9 months.
- Experienced in providing technical assistance to clients in IT related various solutions
- Work background includes working with users at site to help and define their requirements and Application setups, technically assisting them with regards to their queries, monitoring systems, And check out modifications, reports, testing, trouble shooting and training.
- Seeking a position with a friendly working environment, with opportunities to further my already Gained skills. As a hard working and enthusiastic team member I will be a great asset to your Company.
- Working within a pressurized environment.

Educational Qualification :
Exam : S.S.C. (Secondary school Certificate)
Name of School : S.I C.E.S High School (Ambernath)
Name of Board : Mumbai
Percentage : Second Class
Degree : H.S.C. (Higher Secondary Certificate)
Name of College : Mahatma Gandhi College (Ambernath)
Name of Board : Mumbai Board
Percentage : First Class
Degree : Bachelor of Commerce.
Name of College : P.D. Kharkani’s College (Ambernath)
Name of University : Mumbai University.
Percentage : First Class

Technical Qualification :
- MCTS with Active Directory Structure 2008.
- Attended Windows 2008 server administration training (MCITP) from NTMS, Dombivili.
- Diploma in Computer Hardware and Networking from HLS, Thane.

Technical Skills :
- Computer Assembling and Troubleshooting.
- Operating Systems : Windows 98, Windows 2000pro, Windows XP, Windows Vista.
- Knowledge about Windows 2003 server & Windows server 2008 (DHCP, AD, DNS, GP).
- MS-Office (Word, Excel, PowerPoint).
- Installation and troubleshooting of various accessories (Printers, Scanners, Modems etc).
- LAN Troubleshooting.
- Internet Troubleshooting.
- E-mail client software - Microsoft Outlook, Outlook Express, Novell GroupWise

Professional Experiences :
CMS Computers Limited
Site : – HPCL Mumbai Refinery.
FMS Engineer May’2010 – Till Date
Responsibilities :
- Handling Desktop related calls, which includes solving hardware, software and network
Related problems :
- Working on Operating Systems like Win98, Win2000 Prof., Windows XP, and Windows Vista Installation & Troubleshooting the same.
- Installation, troubleshooting and configuration of Printers (Local & Network) and Scanners.
- Managing the Domain & users in domain providing Rights.
- Configuring mail client GroupWise (Novell) and configuration of Messenger
- Remote Support using ULTRA VNC
- Trend Micro Antivirus Installation
- ERP Online help, Portal and Internet related Problem.
- Proxy Settings for Intranet
- Vendor Software installation (Aspen Tech, Hysis, Pims, etc...)
- Cobian Backup Installation and configuration
- Asset and Inventory Management.

Inmac Computers Pvt Ltd.
Site : – Abhyudaya Co –operative Bank
FMS Engineer May’ 09 – May’ 10
Responsibilities :
- Administering windows 2003 server
- Take Backup of servers and restoration of same (using NT Backup).
- Handling Central Zone Branches of Abhyudaya Co.Op.Banks as well as Alok Industries Pvt. Ltd
- Managing the Network users.
- Software installation & Troubleshooting with software.
- Tape backup (BrightStor).
- Troubleshooting of Software problems.
- Installation and Troubleshooting of Printers, Print Servers, Scanners.
- Maintain Inventory For Particular Process.

May Day Computers. Oct’2008 – Aug’2009
Trainee FMS Engineer :
Responsibilities :
- Assembling of all types of Desktop computers.
- Installation, Configuration and Trouble shooting of Windows 95 – 98, Win – XP, Win 2000 Professional, and Win 2000 Server & Advance Server.
- Perform PC/Printer setup configuration and troubleshooting. Application and Network support for more than 200 Workstation with Windows 2000 Professional and Windows XP Professional OS.
- Switch level troubleshooting and maintaining of LAN.
- Installation and Configuration of Microsoft Outlook 2000 & 2003.
- Handling LAN printer & local printer & scanners etc.
- Networking (Server to Client & Peer to Peer).
- LAN setup (Cabling, Crimping- Hub to P.C & Peer to Peer).
- Updatation of service packs (Win 2K, Advance Server, & Win XP).
- Antivirus Management, using Symantec Client Security maintaining the detailed and latest virus records.
- Installation of Exchange Server 2003.
- Mail box rights.

DECLARATION :
I hereby declare that the above written particulars are true to the best of my knowledge and relief.

Ashok K Mudaliar.