Hospitality Counsellor : Resume CV

[Guest-IJT]

Curriculum Vitae :
RASIKA D. AJOTIKAR
Email : rasika1185 AT gmail.com

CAREER OBJECTIVE :
To work in a dynamic environment which can offer new challenges and avenues to harness my skills to the fullest extent , giving me the opportunity to add value to myself as well as to the organization I work for. Ability to support & sustain a positive work environment that fosters team performance with strong communication.

PROFESSIONAL SYNOPSIS :
A qualified Plus Two (Marketing), with total 4 plus years experience. Diploma and Degree in Hotel Management. Undergone 5 months industrial training in all our 4 major departments.
Completed industrial training in ‘Intercontinental The Grand - Mumbai’

PROFESSIONAL PROFILE :
- Wipro Technologies-Pune
Designation : Hospitality Counselor
Period : From November 26th 2010
Key Performance Area :
- Responsible for Maharashtra ,Goa and Gujarat region for accommodation of Wipro Technologies, Wipro InfoTech and Wipro BPO
- Making daily,weekly,monthly,etc reports
- Meeting people and maintaining the relationship with the hotels, clients and employees.
- Supervision of the guest houses of Pune and Mumbai region
- Co-ordination with Bangalore team to make contracts with the hotels
- Checking of bills
- Checking the housekeeping and guest house roasters and registers.
- Visiting different hotels for supervision ,making contracts and to build relationship.

- Trans Tech Turnkey Pvt. Ltd. – Pune
Designation : Front Desk Executive.
Period : From August 2007 till date.
Key Performance Area :
- Attend phone calls, conclude the nature of calls and assist callers to the proper department.
- Travel booking (airlines and trains) for the entire staff.
- Maintain accurate, update comprehensive and confidential files and records.
- Maintenance of daily inward / outward Courier and dispatch accordingly.
- Maintenance and up-dating of Records related to telephone numbers, e-mail ID’s.
- Handling Inventory for office Stationary.
- Getting visiting cards, letterhead, etc., printed
- Interaction with company Clients
- Event Management for parties, trips, meetings, travel, etc.
- Guest relations and pantry management
- Arrangement of company meetings.

- Seasons – An Apartment Hotel – Pune
Designation : Front Desk Associate.
Period : From Sept 2006 to June 2007.
Key Performance Area :
- Front Office management – Welcoming the guests.
- Attending customer calls & answering their queries in compliance with the quality parameters thereby achieving customer satisfaction.
- Handling huge amount of petty cash to carry out day to day administration.
- Taking care of reservations, Check-in / Check-outs
- Daily work reports (to be handed over the next shift)
- Co-ordination with Travel Agents for Air Tickets, Car Hiring, etc..
- Arranging Foreign Exchange currency for guests.

- J.W. Marriotts - Mumbai
Designation : Spa Receptionist
Period : 5 months
Key Performance Area :
- Attend phone calls, conclude the nature of calls and assist callers.
- Handling enquiries.
- Maintenance of Membership Records.

INTERNSHIP EXPERIENCE :
5 months Industrial Training in the major departments of Front Desk, Food & Beverages, Food Production & Housekeeping.

EDUCATIONAL QUALIFICATION :
- Degree : Hotel Management from Y.C.M.O.U University - 2008.
- Diploma : Hotel Management from Food Craft Institute - 2006.
- H.S.C : SNDT College from MCVC Stream (Marketing) – Pune.
- S.S.C : Bharat Children’s Academy , Walchandnagar – Pune.

LANGUAGE : English, Marathi, Hindi & French (Basic)

DECLARATION :
I declare that above information is concerned to be true as far as concern to my knowledge based on my original documents, which would be provided at the time needed.

Date:
Place:

Rasika D Ajotikar.

[Guest]

Academic profile :
M.A. : MSW (Master of Social work)
University : Adikavi Nannaya University-Rajahmundry-EG Dist
Period :2009-2011

Personal Profile :
Name : Basina S N Kalyan kumar
Gender :Male
Dob :27-06-1989
Nationality :Indian
Languages known : Telugu and English
Marital Status : Unmarried
Hobbies : Reading Books, Listening Music and Playing Games

Declaration :
I hereby declare that the above mentioned details are true to the best of my knowledge and understanding and abide to the professional conduct of Social development.

Sincerely yours
(B.S.N. kalyan kumar)