MOKARRAM SIDDIQUE
E-mail ID : mokarramsiddique AT gmail.com

CAREER OBJECTIVES :
To enter a reputed organization and continuous endeavor towards giving my best output to the organization. Further advance my career by continuing to learn and sharpen my skills from the job and become an authority in the decision making process.

PERSONAL STRENGTHS :
Leadership Quality
Good communication and interpersonal skills
Team worker and Creative
Able to work in diverse environment

PROFESSIONAL STRENGTH :
Independent problem solving attitude and excellent attitude towards teamwork and common goal

Technical QUALIFICATIONS :
2005 :- Diploma in Automobile Engineering 1st from George Telegraph Training institute-India.

EDUCATIONAL QUALIFICATIONS :
Year Qualification Course School/College Board/ University %
2002 Graduation B.A (Hons.) Maulana Azad College Calcutta University
58
1999 Plus Two Arts Md Jan Higher Secondary School West Bengal Board Of Higher Secondary Education. 52

TECHNICAL SKILLS :
Know the using of I D S, P D S, WDS, and G SCAN&HI SCAN
Robin air (ac system overhauling)
Wheel alignment and wheel balancing
Operating Systems : Windows 9X/2000/XP/2003/WIN7
Office automation : MS Office

ACADEMIC ACHIEVEMENTS :
Extra-Curricular Activity Organizer
Association Activity Leader

TRAINING ATTENNDED:
MAZDA LEVEL ONE
RESPONSIBILITIES :
Interact with customers to know the nature of their automotive problems.
Handle telephone and personal inquiries from customers.
Test drive vehicles with customers to understand the problems in vehicles.
Prepare a list of problems, the estimates and the time taken to complete the repairs.
Secure agreement from customers while taking over their vehicles for repairs.
Advise customers on taking care of their vehicles totally trouble-free at zero-maintenance costs.
Provide customers the maintenance menu, tips and techniques on maintaining their vehicles.
In case of additional repairs inform the customers promptly.
Deliver repaired vehicles to customers on time.
Adhere to company safety standards, policies and procedures

Organization : MOHAN MOTOR UDYOG
(Dealers of MARUTI vehicle)
Designation : technician
Period : 2004 July to 2007 Dec
TRAINING ATTENNDED :
Basic, MPFI, Advance A/C Electric, Diesel Swift, 800 Car LPG and Diagnostic
RESPONSIBILITIES :
Do periodic and running repair jobs
Diagnose the vehicle complaints using Diagnosing software
Do t s b and d n p
Check all electrical components and service
Wheel balancing and alignment

DECLARATION :
I hereby declare that the above-mentioned information is correct to the best of my knowledge and bear the responsibility for the correctness of the afore said particulars

Place : KOLKATA
Date :