Desktop Support Engineer : Resume CV

[Guest-IJT]

Manoj Kumar
Email : mknpkumar AT gmail.com

Career Objective :
To join an organization that offers a challenging work environment innovative culture and technically advanced work styles so that knowledge and potential get utilized to the fullest towards and organization advancement.

Experience : 2 years
Current Organization : Fortran Computers. Gautam Nagar, New Delhi.
Designation : Desktop Engineer (Hardware and Network Support Engineer)
Period : 15 March, 2010 to till now.
Job description :
- ® Computer Assembling and Installing Operating System.
- ® Trouble shouting related to Hardware Problems.
- ®Installing & Configuring of PC Hardware’s & Software’s.
- ® Maintenance the all clients Computers and Handling Technical complaints of all clients Computers.
- ® Installing and Configuring Microsoft Windows XP professional.
- ® Configure and Backup MS Outlook.
- ® Install and updating the Antivirus (Quick Heal 10)
- ® Responsible for the Repair and Maintenance of 36 desktops.
- ® Updating of Modems.
- ® Installing Printer and sharing in the Local Area Network.

Organization : Karvy Data Management Service Ltd. Moti Nagar, New Delhi.
Designation : IT Executive (Desktop and Network support Engineer)
Period : 2nd February, 2009 to 28th February, 2010
Job description :
- ® Maintenance the all clients computers and Handling Technical complaints of all clients Computers.
- ® Install “Myflow database software and Java” in all clients’ computers.
- ®Updating the Antivirus (Symantec Endpoint Protection) all clients and Server Computers manually.
- ® Installing and Configuring Microsoft Windows XP professional.
- ® Resolved the problems Myflow Database software.
- ® Installing & Configuring of PC Hardware’s & Software’s.
- ® Configure and Backup MS Outlook.
- ® Create & Manage Windows Networking, Sharing & User Rights.
- ® Responsible for the Repair and Maintenance of 51 desktops.
- ® Taking the Back-up Monthly of common drive.

Technical Skill :
- ® Installing and Configuring Microsoft Windows Server 2003.
- ® Managing and Maintaining a Microsoft Windows Server 2003 environment.
- ® Configuring and Troubleshooting the Desktop Environment
- ® Implementing, Managing, Monitoring, and Troubleshooting Hardware Devices and Drivers.
- ® Manage and Maintain Users, Computers, and Groups.
- ® Manage and Maintain a Server Environment.
- ® Implement, Manage, and Maintain IP Addressing.
- ® Maintain a Network Infrastructure.
- ® Implement, Manage, and Maintain Name Resolution.
- ® Implement, Manage, and Maintain Routing and Remote Access.
- ® Monitoring and Optimizing System Performance and reliability.
- ® Configure and backup Outlook Express 6.
- ® Installing Windows Vista and Windows 7.
- ® Active Directory, Active Directory Backup, DHCP, DNS, OSI Reference Model.
- ® CCNA (RIP, IGRP, EIGRP and OSPF.)

Professional Qualification :
- ® Masterconnect Programme in Enterprise Network and Security Management from Institute Of Advance Computer Management, South Extension, New Delhi.
- ® Diploma in Computer Applications and Multilingual D.T.P. from TIIT Katihar (Bihar) under DOEACC Center, Chandigarh.

Academic Qualification :
- ® Bachelor of Arts (B.A.) from BN Mandal University Madhepura, Bihar. 54%
- ® Intermediate from B.I.E.C. Patna. 59%
- ® High School from B.S.E.B. Patna. 54%

Certification :
- ® MCSA (Microsoft Certified Systems Administrator)

Declaration :
I hereby certify that the given information is correct and to the best of my knowledge and belief.

Place : New Delhi Manoj Kumar
Date : 26 /03 /2011 Signature

[Guest]

RAJAN SINGH
E-Mail : Rajan.singh126 AT gmail.com

Career Statement :
In quest of challenging assignments in Network Routing and switching with an organization.

Synopsis :
- NETWORK + From TNS Institute Of Information Technology (TIIT- SOUTH EXTENSION-1)
- CCNA (Cisco Certified Network Associate) in Routing and Switching From TNS Institute Of Information Technology (TIIT- SOUTH EXTENSION-1)
- MCSE in server 2003 From TNS Institute Of Information Technology (TIIT- SOUTH EXTENSION-1)
- A keen communicator with dynamic relationship building, analytical & problem solving abilities.

Certifications :
- CCNA Certification (CISCO Certified Network Associate) R&S in 2011.
- MCSE Certification (MICROSOFT cretified System Enggnear.) in 2010.

Academia :
- 12th in 2011 from national institute of open school
- 10th in 2009 from national institute of open school

Technical Skills :
Having good knowledge In Network+,MCSE,CCNA

TECHNICAL EXPOSURE :
- Knowledge of Operating Systems Server 2003, XP (Professional) & Windows 7.
- Installation and Troubleshooting of Branded PC’s like DELL, COMPAQ, HCL, HP and Other Assembled PC’s.
- Knowledge of Active Directory, DNS, DHCP, Group Policy, TCP/IP & OSI
- Installation, Configuration and Administration of Windows 2003
- Backup and Restoration procedures Active directory.
- Configuration of Remote Desktop.
- Configuration of Active Directory.
- Installation and Configuration of Local, Network Printers, Scanners etc.
- Maintaining User accounts and Groups.
- Manage User right Permissions of Various Directories and Network Resources.
- Troubleshooting Servicing and Maintenance of all types of Peripheral Devices.
- Installation and Configuration of Microsoft Outlook and Outlook express
Disk Management.
- Installation, Configuration and Managing Cisco 2500, 2600 Series Routers and 1900 Series L2 Switch
- Subnetting, Auto Summarization and Variable Length Subnet Masks (Vlsm).
- Installation & Configuration of Static Routing protocol and Default Routing Protocol on Routers and Switches.
- Configuration of Rip Version 1 and Version 2 Routing Protocol.
- Configuration of Cisco Proprietary Eigrp Routing Protocol.
- Configuration of Ospf Routing Protocol on Broadcast and other Network.
- Configuration of Layer 2 Switching and Loop Avoidance Spanning Tree Protocol (STP).
- Configuration and Managing Virtual LANs (VLANs)
- Developments projects and troubleshooting the problems.

Personal Qualities :
- Quick Learner & ability to work under pressure.
- Self confidence, commitment
- Willing to take responsibility and capacity to lead a team.
- hardworking