Maintenance Manager : Resume CV

[Guest-IJT]

SENTHIL KUMAR. A
senpunidev AT rediff.com

Career Objective :
To seek a challenging career and to work towards continuous self-improvement constructively use my skills to play a significant role in the growth in organization.

Work Experience :
Exigo Data Services Pvt. Ltd., Trichy
Sr. Customer Support Executive :
- Answering the incoming calls from the customers.
- Clearing their queries and following the script transferring the calls successfully.
- Taking care of team at the absence of Team Leader.
- Handling the escalation calls if necessary.

QuScient Technologies Pvt. Ltd., Chennai
Group Leader :
- Supporting a set of people in all aspects.
- Maintaining the attendance and discipline within the group.
- Having one-on-one session with the group members to know the issues facing and also solving them.
- Having training sessions to give recent updates.
- Escalate call handling if necessary.
- Taking charge of group member’s equipment (headset, phone, etc.).
- Assist Team Leader in all his work areas.
- Acting Team Leader in absence of Team Leader.

First Source Pvt. Ltd., Trichy
Customer Support Executive :
- Response to incoming call queries.
- Resolving the problem/taking request/forwarding the customer complaint to the management through proper method.
- Checking the customer status and call status with the help of web tool provided.
- Maintaining the AHT on every call.
- Providing the complete information and customer satisfaction.
- Getting update by attending regular training sessions.
- Maintain punctuality, break time and discipline.

Banana Leaf A/c Restaurant, Trichy
Public relation officer & Sr. Captain :
- Inviting the guest and order placement if necessary.
- Proper seat arrangement for the guest.
- Care for complete satisfaction of the guest.
- Duty allotment for the service staff.
- Maintain the grooming of the staff members.
- Taking care of service utensil stocks available.
- Taking care of door delivery reports also.

ITC Park Sheraton Hotels & Towers, Chennai
TR. Steward :
- Worked in banquets and specialty restaurant outlets.
- Banquet settings and engaged in different FP arrangement in banquets.
- Buffet arrangement including arranging chaffing dishes, dessert corner, frilling, table setup, for VIPs, etc.
- Picking food from kitchen based on menu given for function.
- Clearing the food and banquet hall after the function.
- Table-de-hote or Ala-a-carte setup in specialty restaurant.
- Food service to the guest based on American service or Pre plated service.
- Maintaining good relation and rapport with the guest.

Skills :
Ms Office, Windows 98 , 2000, Ms Word, Ms Excel, PowerPoint, Corel Draw, PageMaker, Photoshop

Educational Qualification :
Diploma in Food & Beverage Service SBCHMCT, Trichy
B.A. English Lit., Annammalai University, Chidambaram.

Interest :
Karate (Black Belt), Drawing Cartoons, Driving

Declaration :
I hereby declare that the above mentioned particulars are true and correct to the best of my knowledge and belief.

Date :
Place :

[Guest]

RESUME :
SACHCHIDANANDA YADAV
Email : sachchidananda_yadav AT rediffmail.com B.E. (Mechanical)

Career Objective:
To Work in Professional and Challenging Environment, where i can utilize my talent for the development of the organization.

Professional Qualification:
Completed Bachelor of Engineering (Mechanical Engineering) (Hons.) from S.S.I.T.M, Aligarh,U.P. to Dr. B. R. Ambedkar University, Agra with 79%) in 1999-2003

Academic Qualification:
Class Board Session % age:
10+2 U.P.Board 1997 62%
10th U.P.Board 1994 54%

Current Status :
Presently I am working with M/s Shreeyam Power & Steel Industries Ltd. Pithampur, Sector-3 Dist-Dhar, M.P (arc furnace unit)
Formerly known as Ruchi Power & Steel Industries Ltd. Since : July-2007 to till date.
Designation : Asst. Manager (Production/maintenance)
Company Profile :
- Producing different grades of alloys steel.
- There are 35 ton Furnace & two stands for Billet caster & Rolling Mill having the capacity to roll from 36mmto 140mm DIA and 40 RCS to 125mm RCS.

My Job Responsibilities :
- Leading the team of 40 members.
- Involvement in all respect with modification of 3 strand caster in two strands.
- Several changes were made to produce different types of Alloy steels & Stainless steels.
- Section size cast- 100*100, 130*130, 160*160, 200*200, 200*240.
- Fully responsible for the Technical decision of any new implementation on the caster.
- Optimizing production parameter of 2-strand continuous casting machine so as to get high quality steel with negligible defects.
- Managing proper use of Man, Machine and Material.
- Checking proper maintenance breakdown as well as Preventive maintenance of whole CASTER.
- Implementing quality management system as per ISO-9001-2000 guideline and continually improving its effectiveness.
- Checking proper maintenance of CCM like maintenance of tundish trolley, mould jackets, mould oscillation mechanism, spray Chamber, withdrawal Straightener unit, Power Pack and Roller table & Secondary cooling pump etc.

Past Experience :
Work as G.E.T to Shift in charge in M/S Aarti Steels Ltd. Ludhiana (P.B.) from Jan-2004 to July-2007.

Computer Proficiency :
Operating System : DOS, WINDOWS 98
Software’s : MS-OFFICE 2000
Internet Tool : General Operating

Personal Information :
Date of Birth : 5th September, 1980
Marital status : Married
Nationality : Indian
Languages Known : Hindi, English
Personal Traits : Sincere, Honest & Hard Working

Declaration :
-I solemnly declare & confirm that the above statement is true & correct to the best of my knowledge.

Date :
Place : Indore

Sachchidananda Yadav