BPO Training Madurai : www.zealsoft.net Technology Solutions

[muthukalee]

Name Of The Training Institute : Zealsoft Technology Solutions

Location Of The Training Institute : Madurai

Training Offered :

BPO TRAINING

Training BPO refers to transfer of management and execution of one or more complete ongoing training and development processes or entire training function to an external service provider. BPO industry is still evolving and people are experimenting with various models to draw a feasible training structure. Most of the big companies have made their training section a part of the human resource department and onsite training is preferred than sending their agents to external center.

We recommend that BPO/ITES training in India be outsourced as the skills required, such as Language Training, Accent Neutralization, Customer Service and Cultural Orientation, are of a highly specialized nature and require experienced professionals to facilitate these sessions. If not handled in the right fashion the results could be detrimental to the professional growth of the trainee and the organization.

Zealsoft’s design team has extensive experience of working in and interacting with BPO/ITES organizations both in India. This experience has been translated into our training programs which combine experiential learning with theoretical concepts in order to enable trainees to enjoy their ‘learning journey

Modules Covered for BPO training
Accent Neutralization
language training
Effective communication skills
customer service skills
Telephone etiquette
Email etiquette.
Business etiquettes
writing skills
Personal grooming
UK and US culture.

Address Of The Training Institute :
ZEALSOFT TECHNOLOGY SOLUTIONS
#24B/1, Soundarya Towers 2nd Floor,
Kuruvikaran salai 2nd Street,
Annanagar. Madurai - 20.

Website : http://www.zealsoft.net/

Email Address: info@zealsoft.ne

[Guest-IJT]

Name : sarita
Email : sarita22486 AT gmail.com
Designation / Skillset : fresher

Resume :

CAREER OBJECTIVE
To pursue a challenging career as a Research Associate in your esteemed organization. I would like to make positive contribution towards promoting team spirit & own professional growth.
AREAS OF INTEREST
Interested to work in the area of Microbiology, Plant &Animal tissue culture & Molecular Biology.
EDUCATIONAL QUALIFICATION
- M Sc. in Biotechnology (2007-09), from Roland Institute Of Pharmaceutical Science, Berhampur University, Berhampur

- B.Sc. (Botany, Zoology), Biotechnology (major elective) (2004-07), Berhampur University.
- Intermediate (Science) From Council of higher secondary, Orissa
- Passed 10th from C.B.S.E, from New Delhi board,
TRAINING EXPERIENCE
Project : I have carried out a three month project in Nitza Biologicals Hyderabad, on the title “Isolation, Purification, and characterization of Asparaginase “as a part of my M.sc curriculum. With special equipments like centrifugation, SDS page electrophoresis and special purification techniques
Practical / Laboratory Knowledge
1- Molecular Biology and Microbiology
- Qualitative & Quantitative estimation of nucleic acids.
- Separation of nucleic acids by Agarose gel Electrophoresis.
- Separation of proteins by SDS-PAGE.
- Gene amplification by PCR
- Plasmid DNA Isolation.
- Competent cell preparation.
- DNA Fingerprinting by RFLP.
- Plant tissue culture.
- Animal cell culture (Preparation & maintenance of chick fibroblast)
- Isolation & maintenance of industrially important microbes
2-Immunology Techniques
- Immuno-diffusion.
- Immuno electrophoresis.
- Serum separation & Preservation.
- Routine Hematology.
3-Bio chemistry
Estimation of Biomolecules
INSTRUMENTS HANDLED
- Clinical and high speed refrigerated centrifuge
- UV-VIS Spectrophotometer
- Thermal Cycler Personnel (PCR Machine)
- Gel Electrophoresis units (Vertical and horizontal)
- Micrometer
- Immunoelectrophoresis unit
- Laminar airflow chamber.
- Haemocytometer and Haemometer
- Ion exchange chromatography
- pH meter
- Compound Microscope
COMPUTER SKILLS
Computer Application (Dos, window, Ms office) and Retrieval of
Biological database (BLAST & FASTA).
Extra Curricular Activities
- Exhibited art pieces of Glass Painting and flower vase, cartoons painting.
- Participated and won in many events running, shortput, javelin throw, Kabaddi,
Kho-kho & Participated in marathon race.
- Actively participated in dance events during my schooling and Collages.
HOBBY &STRENGH
- A dynamic go better and quick learner with ability to work under pressure. Good at Communication Skills.
- Good at leadership Skills.
- Good at Sports
- Sense of responsibility
- Surfing the internet, chatting with friends , sending mails to my contacts
- Painting, reading stories, collection of coins, cartoons painting
DECLARATION
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.

Your’s faithfully
R.Sarita
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More Information about this submission and submitter :-
___________________________________________________
Submission ID : 4231213
Date & Time : 9th Jun 2011 9:56 AM (UTC)
IP Address : 117.197.244.129
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Predicted Country []: India