www.internationalcareeracademy.com International Career Academy Delhi : BPO & Call Centre Training
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  1. March 15th, 2011, 12:56 PM Post Count Number #1
    muthukalee
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    www.internationalcareeracademy.com International Career Academy Delhi : BPO & Call Centre Training

    Name Of The Training Institute : International Career Academy

    Location Of The Training Institute : Delhi

    Training Offered :

    Fast Track Training in BPO & Call Centre

    The increasing competition & demand has given birth to the emerging technology i.e. Call Centre & Call Centre. As the word suggests Call Centre is a Contact Centre. It is Bridge between Customer & the Organization. The whole sole motto of a Call Centre is Customer Care & satisfaction so that its associated organizations can grow & have their business more strengthen.

    Eligibility

    Qualification Graduates, 10+2
    Language Fluency in Hindi and English
    In addition you need to be : " Friendly and personable " Mature in attitude and outlook " A people's personal with good interactive skills " A team player
    Duration Two Months

    Selection Procedure:
    The final selection will be based on academic background, performance in written test,group discussion and personal interviews.

    Course Contents
    * Introduction to BPO & Call Centre, Domestic & International, Inbound & Outbound. Teleselling/ Telemarketing Skills
    * English Speaking, Advance Communication Skills, Communication Skills (Oral / Written), Fluency Development, Business Communication / Grammar, High Vocabulary & Fluency In Language.
    * Voice & Accent Training Modulation, U.S. accent, U.K. Accent, Diction, Phonetics, Neutral Accent.
    * E-CRM - Electronic – Customer Relationship Management, Customer Handling, Situation Handling.

    Personality Development & Grooming:
    * Complete Personality Development & Grooming
    * Passenger Psychology
    * Confidence Building & Hesitation Removal
    * Make Up & Grooming Sessions
    * Hair Care & Hair Style
    * Yoga Body Fitness Programme
    * Skin Care
    * Moral, Duties & Responsibilities
    * Stress & Time Management

    Address Of The Training Institute :
    International Career Academy
    Amar Plaza, 45-E, (Sf)
    Main Road, Hasanpur, Ip Extension, Delhi-110092

    Website : http://www.internationalcareeracademy.com

    Email Address: info@internationalcareeracademy.com
  2. August 5th, 2011, 03:31 PM Post Count Number #2
    Guest-IJT
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    October 15th, 2010
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    Name : ANUJ PANCHAL
    Email : www.anujonly AT yahoo.com
    Designation / Skillset : Fresher

    Resume :

    Objective :
    Want to work in organization where I could enhance my skills & strengths in conjugate with company’s goals & objective.
    Technical Qualification :
    Three years Diploma in Automobile Engineering from Pusa Polytechnic (Board of Technical Education) New Delhi with 72.08% in 2010.
    Academic Qualification :
    66.3% in 10th from C.B.S.E Board Delhi in 2003.
    56.8% in 12th from C.B.S.E Board Delhi in 2005.
    Software Known :
    MS Excel, MS Word, Internet Explorer
    Industrial Training :
    Attended Eight weeks Industrial Training from Hans Hyundai Moti Nagar New Delhi

    Place : Delhi (Anuj Panchal)
    Date :
    -------------------------------------------------------
    More Information about this submission and submitter :-
    ___________________________________________________
    Submission ID : 4367768
    Date & Time : 13th Jul 2011 5:44 PM (UTC)
    Form Location : --
    IP Address : 49.201.152.203
    Browser Info : Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; FDM)
    Predicted Country : --
  3. June 15th, 2017, 03:08 PM Post Count Number #3
    Unregistered
    Guest

    When are admissions for BBA Aviation are starting? Please let me know.