www.russells.in Institute of Spoken English Pvt Ltd Hyderabad : Call Centre Training

[muthukalee]

Name Of The Training Institute : Russell's Institute of Spoken English Pvt Ltd

Location Of The Training Institute : Hyderabad

Training Offered :

CALL CENTRE TRAINING
With many MNC and BPO Companies spreading their operations in India, plenty of career opportunities have opened up. Combined with their educational qualifications, the programmes at Russell's definitely provide the learners a distinct edge, helping them secure a job and look forward to a bright future. Our highly tailored approach is conducted through various mock sessions. This enables the participants to enjoy enhanced performance, greater motivation and a successful career ahead.

COURSE CONTENT
* Accent Neutralization
* Quality of speech
* Organization of thoughts
* Attitude
* HR Interview Skills
* Group Discussion
* Micro presentation
* Style / Confidence
* Contextual grammar and Vocabulary
* Voice inflection
* Diction clarity
* Telemanners
* Language manners
* Listening skills
* Striking a deal
* Resume writing

COURSE DURATION
* One hour every day for two months

COURSE FEE
* The course fee is Rs.3300/-
* In installments Rs. 2500/- and
* Second installment Rs. 800/-

Address Of The Training Institute :
Russell's Institute of Spoken English Pvt. Ltd.
#402, 4th Floor, Imperial Plaza,
Lane Adjacent to Topaz Building,
Somajiguda, Hyderabad - 500 082.

Website : http://www.russells.in

Email Address: corporate@russells.in

[Guest]

Kalpana V Joshi
Email : jshklpn AT yahoo.co.in
OBJECTIVE : Seeking a challenging and stimulating work environment, which gives me an opportunity to demonstrate and enhance my skills. This will help in preparing my students for life in the real world, by giving them yet another avenue their which they can achieve their goals.
SKILLSET SUMMARY :
- Differentiated Instructions
- Class room Management
- Cooperative learning
- Student centered learning
- Student motivation
- Student Assessment
- Interactive learning
WORK EXPERIENCE :
September’08 Till date.
St.Francis Xavier Jr. College, Hyderabad.
Lecturer - Partime
- Teaching English (Intermediate I &II years)
&
Conduct Spoken English Training classes
OAKRIDGE INTERNATIONAL SCHOOL, Hyderabad.
Primary School Teacher
June’06 to August’08
- Teaching English and POI (Programme of inquiry) for Class III and IV
SRI AUROBINDO INTERNATIONAL SCHOOL, Hyderabad.
Primary School Teacher
June’04 to May’06
- Teaching English, Maths and Projects for Class III
DWARAKA HIGH SCHOOL, Hyderabad.
Middle School Teacher
June’03 to March’04
- Teaching English and Life Sciences for Class V.
EDUCATION DETAILS

- Post Graduate Diploma in English Language Teaching from Osmania University, with first division.
- M.A (English), Osmania University, Hyderabad, with first division.
- 2 years Post Graduate Diploma in Personnel Management and Industrial Relations, Badruka College, Osmania University, Hyderabad, with Distinction
- B.Sc (Micro Biology), Vanitha Mahavidyala, Osmania University, Hyderabad, with Distinction.
PROJECT WORK DURING POST GRADUATION
TOPIC : Training and Development of Human Resources
Duration : One Month (From 01.02.99 to 01.03.99)
Company : ALLWYN a Unit of VOLTAS LIMITED,
Project Objectives :
- Training need identification
- Designing of Training Programs
- Review
Parameters & Methodology :

- The study is limited to Junior and Middle Management Levels, which play a very vital role in achieving the Organization Goals.
- Discussion with Human Resources Department of the Company.
- Appraisal forms review.
ACHIEVEMENTS
- College Topper in Intermediate
- Passed out with distinction in “VIDWAAN” conducted by Hindi Prachar Sabha, Hyderabad state rank 2.
- Participated in various Extra-Curricular activities and won Certificates and Medals
(Painting, Dramas and Sports)