www.orionedutech.com Orion Edutech Pvt Ltd Kolkata : BPO Management Training

[muthukalee]

Company Name : Orion Edutech Pvt Ltd

Company Location : Kolkata

Training Offered :

Diploma in BPO Management
Communicative English
* Basic English Grammar with written test
* Reading, Writing, Dictation and understanding
* Vocabulary
* Developing Pronunciation with Rhythm
* Group activities
* Personal Grooming - Dressing, Body Language, Basic etiquettes, Mannerism etc.
* Listening skills
* Advanced English Grammar
* Reading accuracy with neutral accent
* Advanced Vocabulary
* Voice Clarity
* Advanced Extempore & Impromptu
* Group discussion skills & practice
* Debate
* Role play & Voice Recording
* Presentation skills
* Public speaking
* Mind power training
* Developing leadership skills
* Confidence Building-positive attitude
* Resume Writing
* Interview skills
* Mock interview

IT Skills
* Introduction to Computer System
* Peripherals
* Hardware & Software
* Features of Windows
* MS-Word, Excel, Access
* Introduction to Internet
* Net Browsing
* Preventive Maintenance

Customer Relationship Management (CRM)
* Business Communication
* Interpersonal Skills
* Selling Skills
* Handling Customer Grievances
* Listening Skills
* Soft Skills
* Mock Interview

Company Address :
Orion Edutech Pvt Ltd
Omega, 5th Floor,
Bengal Intelligent Park, GP Block,
Sector-V, Salt Lake, Kolkata - 700091

Website : http://www.orionedutech.com/

Email Address: training@orionedutech.com

[Guest]

NEELANJANA GHOSH
e-mail : neeljaba AT gmail.com
PROFILE
Having completed my post graduate degree in English Literature from Rabindra Bharati University and a multimedia course in graphics and website designing and animation from Computer Maintenance Corporation, I have been studying Japanese language course from Ramakrishna Mission, Golpark, Kolkata.
AIM
To strive to make the best use of every possible resource that I am given, to attain perfection in my endeavours, accept and learn from positive criticism so as to emerge as a successful professional who can steer an organisation to leadership heights.
EDUCATIONAL QUALIFICATIONS
1. Master of Arts (MA) in English Literature from Rabindra Bharati University (2006-2008)
2. Bachelor of Arts (Honours) [BA (Hons.)] in English Literature from Calcutta University (2003-2006)
3. Passed Higher Secondary from West Bengal Council of Higher Secondary Education with Math, Physics, Biology and Chemistry in the year 2003.
4. Passed Madhyamik from West Bengal Board of Secondary Education in the year 2001.
PROFESSIONAL QUALIFICATIONS
1. Multimedia course in graphics and website designing and animation from Computer Maintenance Corporation
Key skills include : Cool 3D, Director, Authoware, Fireworks, HTML, Flash, Dreamweaver, Adobe Photoshop, Adobe Premiere, Sound Forge, PageMaker, MS Office
2. San-Kyu in Japanese Language Proficiency Test (2009)
3. Advanced Certificate Course in Japanese from Ramakrishna Mission, Golpark, Kolkata
LANGUAGES KNOWN
WRITING : English, Hindi, Bengali, Japanese
READING : English, Hindi, Bengali, Japanese
SPEAKING : English, Hindi, Bengali, Japanese
I solemnly declare that all the above information provided are true top the best of my knowledge and belief and assure you that I shall be as I’ve always been an asset to your organisation.
Regards
Neelanjana Ghosh

[Guest]

DIVYA.K
Divya03thevar AT gmail.com

Career Objective :
To secure a challenging position where I can effectively contribute my skills as Software Professional, possessing competent Technical Skills.

Educational Qualifications :
Examination
Discipline/
Specialization School/college Board/
University Year of Passing %
B.E.(CSE) Computer Science Engineering G.K.M.College of Engineering & Technology Chennai Anna University
Chennai
2010 74%
Higher Secondary
(XII Std)
Science + Maths Stream Prince Matriculation HSS
Chennai State Board
Tamilnadu
2006 82%
Matriculation
(X Std) Prince Matriculation HSS
Chennai State Board
Tamilnadu 2004 84%

Skill Sets :
Languages : C, C++, Java, J2EE
Scripting Languages : HTML, Java Script
Operating Systems : Windows
Network : Computer networking
Area of Interest :
- Networking
- Java programming

Co-Curricular Activities :
- Participated in XTROFIESTA 10, a National Level Technical Symposium held at Hindustan Institute of Technology & Science Chennai.
- Attended Cargo Marketing project in Excel, National Aviation Company of India Ltd (Air India), Chennai
Extra Curricular Activities :
- Participated in Cultural Programme Competitions.
- Participated in College Basket Ball Competition.
- Acted as Class Representative in College.
- Acted as School People Leader (SPL).
PROJECT PROFILES :
Project # 1 :
Project Name : Cargo Marketing
Clients : National Aviation Company of India Ltd (Air India), Chennai
Environment : MS Excel
Duration : 5th Dec 2007 – 19th Dec 2007
Project # 2 :
Project Name : Feature Transformation Of Biometric Templates For Secure Biometric Systems.
Environment : Java
Duration : 6 months.
Non Formal Courses :
- Programming in C
- Diploma in java programming.
WORK EXPERIENCE
Organisation TCS E – Serve, Chennai

Period 20 Th October 2010 – 30 Th April 2011
Designation Held Process Associate
Process SUMMONS AND COMPLAINTS -CITI BANK :
- ROLES AND RESPONSIBILITIES :
- Maintaing of Mortgage customer’s data base in Applications.
- Processing of Mortgage documents on daily basis.
- Verifying the documents and routing it to the respective department once it is processed and updation are done in the system.
- Query handling, relating to Mortgage customer through mail or conference call.
- Handling escalation mails relating to Mortgage customer.
- Preparation of Weekly & Monthly report on excel related to number of Documents processed by the team and sending the same to the management.
- Stabilization of Process by creating SOP and through efficient knowledge transfer.
- Training to New Joinees.
Strengths :
Excellent team player with good communication skills, self – motivated, proactive and highly task – oriented with good interaction skills.

[Orion Edutech]

Orion Edutech was established in the year 2005 with the sole aim of empowering the students with the knowledge which is relevant to BPO Industry. Orion Edutech is time tested and trusted pre-process training institute accepted & approved by whole ITes Industry. It is an ISO 9001-2008 Certified with PAN India presence. Our training program is Customized in such a way that the market value of the trainee enhances in terms of quality, stability, competency and hence employability. Unparallel Quality, Flexibility and Values are hallmarks of Orion Edutech's Training Program.

It is undoubtedly the only Center that gives Value for money to students. Our fees is affordable and that includes:

a) Personalized Classroom Training;

b) Exhaustive study materials;

c) Placement Services;

d) Certification.

We provide Dual Certification which includes International Certification from BCI, USA. That gives Global exposure to our students accepted in more than 130 Countries. Our Certificate is widely accepted in BPO Industry.

[Guest]

i just want to know about total details of orion edutech

[Guest]

RESUME
PUBALI BISWAS
pubali.biswas AT yahoo.co.in
OBJECTIVE

. Seeking a career in the field of Back office, and Administration Where I can use my Knowledge, ability
and skills to grow with the organization.

. EXPERIENCE
- Have four months experience in FIRSTSOURCE SOLUTIONS LTDas (Customer Service Associate).from [2006March to 2006 June]
- Worked as a Front Office Executive in British Institutes Kolkata. From [2007Feb to 2007May.
- Working On DIAL ME as a computer operator .(DTP work, scanning, E-mail sending , lamination & etc )
from (November 2010 To March 2011)
- Working on ARJUN INFOSERV & E-Service as a Back Office Executive Kolkata From [2011 April till
Now
EDUCATIONAL QUALFICATION EXAMINATION UNIVERSITY / BOARD CLASS / D
Bachelor of Arts Calcutta University
PASS
A.I .S.S.C.E(XI) C.B.S.E II
A.I.S.C.E(X) C.B.S.E II

KEY SKILLS
[Computer Skills]
* MS OFFICE-Word /Excel /Power Point(C.M.C)
*DESK TOP PUBLISHING –Coral /Photoshop /Page Maker(British Institutes)
*WEB DESIGNING (BRAINWAR)
Soft Skills
*Good Interpersonal ability.
*Good Communication skills.
DECLARATION
I here by declare that the information which I have provided is true and correct as per my knowledge if any information found wrong my candidature should be terminate out without any prior notice.
Place : Kolkata