www.gameshastra.com Solutions Pvt Ltd Hyderabad : Front Office Executive

[mariammal]

Front Office Executive
Experience : 1 - 2 Years

Location :Hyderabad
Education :UG - Any Graduate - Any Specialization | PG - Any PG Course - Any Specialization
Industry Type :Media/Dotcom/ Entertainment
Role :Receptionist
Functional Area :Secretary, Front Off, Data Entry

Desired Candidate Profile
Responsibilities :
* Excellent communication skills both in spoken and written English
* Organized and presentable to face clients and visitors
* Well versed in operating computers preferably in MS-OFFICE
* Knowledge of Internet browsing & E-mails

Job Description
* Report to Admin Manager
* Responsible for handling all the incoming and outgoing calls, handling EPABX & tracking and maintaining call register
* Provide assistance to general administration activities
* Provide assistance to HR with daily attendance and leave management
* Recruitment and MIS management for Indian School of gaming (ISOG)
* Maintain decorum of the front office
* Attending all the visitors
* Client relationship management

Apply Here:
Send your updated resume to hr@gameshastra.com

Contact us
Gameshastra Solutions Pvt Ltd,
1009, Indu Fortune Fields,
13th Phase, KPHB Colony,
Hyderabad - 500 072, INDIA

http://www.gameshastra.com/Video-Game-Careers.html

[Guest]

Curriculum vitae
Career objective : To accomplish a challenging career and position .Which gives me an immense opportunity to work with the latest required technologies and develop my professional career along with the growth of the organization.
Personal Details :-
Name : Sirisha Sinha
E-Mail : ssiri1982 AT rediffmail.com .
Professional Qualification :-
- Diploma in Hospitality management (2002.)(IHM-HYDERABAD)
Educational Qualification :-
- Bachelor Degree in Arts.(2001).
Qualification pursuing
- Higher diploma in Animation pursuing from Arena Institute of
Multi media(Kukatpally)

Work Experience :-
- Worked in HYDERABAD INTERNATIONAL CONVENTION CENTRE (HICC) as Client Service Associate at Hyderabad Managed by International French chain of Hotel Accor. For 1 yr
- Worked as Manager SUBWAY Jubilee hills, Hyderabad an International chain of Fast food restaurants .For 3 years
- Worked as a Customer Relation Officer in SUNWAY OPUS INTERNATIONAL PVT LTD, Sunway is Malaysia’s best-known and well –diversified conglomerates.
Work Profile :-
SUBWAY / Manager
Worked as a Manager for SUBWAY mnc group of restaurant, for 3yrs
Worked my way up from a counter staff to the Manager in less than 2 yrs
Trained service staff to enhance customer service and increase profits through suggestive selling.
Dealt with customer service concerns and complaints, by phone and in-person
Staff duty allocations.
Scheduling preventive maintenance. Communicating and managing with the vendors for any requirements.
HICC / Client Relation Associate
Planning about the event operations with Supervisors and other coordinators and making it a grand success.
Updating guest it nary and coordinating Guest Check in and Check out.
Handling telephones and front office
Handling the Guest complaints and ability to solve the problem
Making the Guest Satisfied with Good Service and not only to reach his expectations but trying to serve the Guest beyond his expectations. Scheduling VVIP’S and VIP’S Arrival and Departures.
Updating Guest Special Food & Beverage orders,
Safe upkeep of the Guest area and convention hall premises.
Maintaining the Excellent Guest relationship and requirement to project the image of the organization
Maintaining a Healthy & good relationship with the collogues.
Self dependant and ability to work with minimum assistance
SUNWAY OPUS / Customer Relation Officer
Worked as a Customer relation officer for Sunway Opus International Pvt Ltd for 8 months.
Maintained high level of professionalism when greeting and assisting customers
Handled internal/external telephone enquires
Keep a track record on all the telephone calls and enquires
To arrange internal staff conference with COO of the company and to note the minutes of the meeting.
Responsible for typing the minutes and mailing it to all concerned employees.
Answered to email and fax inquiries. Coordinated group mailing exercise beginning from identifying prospective customers and following up on lead.
Technical skills :-
- MS-WORD,MS-POWERPOINT PRESENTATION,
Languages known :-
- English,Hindi,Telugu.
Hobbies :-
- Sketching, Listening music, Dancing and Watching movies.
Declaration
Here by I declare that the above information furnished by me are the best of my knowledge.
(SIRISHA SINHA)

[Unregistered]

CURRICULUM VITAE

MOHAMMED KHALEEL AHMED
Mobile : 8801060350
E-mail : qusro77 AT yahoo.com

Job Objective : Seeking a challenging career objective with a
Reputable growth oriented organization where my
Professional experience can be utilized, a position in
Which my resourcefulness, skills and ability can
Directly contribute to success of the organization.

Personal Information :
Name : Mohammed Khaleel Ahmed
Father's Name : Mohammed Jameel Ahmed
Nationality : Indian
Religion : Islam
Date of Birth : 20-11-1982
Martial Status : Single
Languages Known : English, Arabic, Hindi, Urdu & Telugu.
Driving License : Holding Valid Indian Driving License

Educational Qualification :
- Passed B.Com in 1st division from Osmania University, Hyderabad, A.P(1997-1999).
- Passed Intermediate(10+2) in 1st division from Board of Intermediate Education, Hyderabad, A.P(1995-1996).
- Passed S.S.C in 2nd division from Board of Secondary Education, Hyderabad, A.P (1994).

Computer Skills :
- OPERATING SYSTEMS : Ms-Dos, Windows 95, 98, 2000, XP and
WindowsME.
PACKAGES :
- Diploma in D.C.A
- Diploma in P.G.D.C.A
- Diploma in Computer Hardware
- Very well knowledge of complete Internet Concepts

(I). WORK EXPERIENCE IN INDIA :
Having vast experience in Customer care with full confidence gained valuable experience in many different areas of business, handling independent communication and correspondence with customers and good problem solving skills.
(1) Presently working as a secretary + Incharge in AHMED ENTERPRISES (A man power consultancy), Tolichowki, Hyderabad.(AP), INDIA,
(2) Worked as a Shift Manager cum Cashier in GVK ONE SHOPPING MALL, Banjara Hills,Hyderabad(AP), INDIA, (Duration : 2 years ).
(3) Worked as a Receptionist in INTEL COMPUTERS, Hyderabad, INDIA.
(Duration : 2 years )

Job Responsibilities :
- Attend telephonic calls & respond at times and faxing independently.
- Checking company mail account daily and take out prints
- Making payment receipts on receiving the payment of trainee fees amount and handle the cash safely
- Preparing certificates on completation of the course of trainee.
- Making quotations, delivery notes, payment receipts & cheques etc.
- Maintain Database of all activities.
- Perform all other responsibilities as assigned by the respective members of higher management
- Preparing weekly and monthly reports

(4) Worked as a Receptionist in GM Medical & Surgical Distributors,
Hyderabad(AP), INDIA.
(Duration : 5 years )
Job Responsibilities :
- Making invoices, quotations, delivery notes and payment receipts etc.
- Handle the cash safely and transfer to the accounts department 2-3 times in a day.
- Relevant documents are obtained, processed and filed as per specifications
- Handle calls and messages, assist callers with necessary information as per the there requirements.
- Frontline dealing with public all the day.
- Give daily day report to the management.
- Maintain Database of all activities.

(II). WORK EXPERIENCE IN ABROAD :
(1) Worked as a Sales Coordinator in SANDEN INTERCOOL, Riyadh, Saudi Arabia.
(Duration : 2 years )
Job Responsibilities :
- Taking orders and complaints over telephone of the customers and to follow up with the concerned person.
- Making quotations, delivery notes, job orders, payment receipts etc.
- Transfer the cash and cheques to the accounts department as soon as receive
from the custom
- Guide upto the most satisfaction of the customers.
- Maintain Database of all activities.
- Perform all other responsibilities as assigned by the respective members of higher management.
- Report basically to General Manager.
- Travel & Hotel Arrangements including processing and coordination for Management staff.

(2) Worked as a Executive Secretary in ECO (Abunayyan Group), Riyadh, Saudi
Arabia.
(Duration : 2 years )
Job Responsibilities :
- Processing personnel action for documentation including employment application, making summary report, offer Letter, employment contract, employee personal information, experience certificates and other documents.
- Arrange weekly meetings with all the department managers.
- Regular touch with all the departments such as Finance, HR, Engineering, Sales, and Production department.
- Making salary reports, vacation & leave request etc.
- Maintain Database of all activities.
- Perform all other responsibilities as assigned by the respective members of higher management.
- Travel & Hotel Arrangements including processing and coordination for Management staff

(3) Worked as a Import export incharge in CONSOLIDATED ELECTRICAL
FACTORS, Dubai, U.A.E. (Duration : 1 year )

Skills & Abilities :
- Excellent oral and communication skills.
- Ability to function independently under pressure and take own initiative.
- Ability to work shifts, day, night, weekends and public holidays as needed
- Motivated and committed to excellence
- Ability to meet quality standard with in the confine of deadlines.

Mohammed Khaleel Ahmed